What will you do??

[opmisk]

I asked this on another thread. I'll ask you. Playing devil's advocate here..

If Apple states tomorrow that all phones (whether they have indicated yet or not when used) are inherently defective. They are recalling and new phones with a minor adjustment will be made.

You're saying you won't exchange? Is that right? Because I find it very hard to believe

I wouldn't exchange it... I have no problems. Too much of a hassle for an issue that doesn't affect me.

Obviously I'd like Apple to correct the design flaw, and offer options to those that are affected but, personally for me, it's great. No need to exchange.

 

[samcraig]

Vertigo - The funny thing is - the people who have no antenna issue and get annoyed at all the thread are a) perpetuating the threads by posting in them and b) most aren't interested in actually DISCUSSING the issue. They would rather others kept silent. Yet they post in the thread anyway.

Seems like a HUGE waste of time and energy if you're "not really interested" or have better things to do then read all these countless threads LOL

 

[gravytrain84]

I disagree.....I think you will find people who make the decision that they can live with a minor issue....especially if the present phone they have is working ok for them....not everyone is rushing to exchange like you think....because if that was the case people would have or should have returned their phones for full refunds within the 14 period and said end of story....now...should Apple say the problem could or will get worse over time than of course you exchange...but don't believe that everyone is totally dissatisfied with their phones...there are folks who are actually pretty happy with their phones....

Maybe you are right but when the PHONE part of a smartPHONE is not working properly, it is way more than a minor issue IMO... Maybe thats just me.

 

[Wicked1]

Neat phone but really need to go back to the root of something that works perfect and doesn't give me trouble, MY 3GS.

I will just wait and see what comes out next year, and also puts me back into a month to month contract with no commitment

 

[samcraig]

Look I love my iPhone4

I have it in a case

It's not much of an issue for me anymore.

But if Apple does a recall - I'll be in line. I'd prefer to have a phone that works regardless of the bandaid fix on it. To keep a phone which is flawed when there IS an option (right now there isn't) is silly.

Right now the good outweighs the bad. A recall/new phone would turn good to great and eliminate (most) of the bad (I still think there are a lot of tweak for OS4 that need taking care of)

This is coming from the guy who emailed Jobs and got the infamous reply. I started a thread which is now on the community forum instead of here which says that for me - it's not about the product now really - it's about Apple's response.

 

[spidar]

I asked this on another thread. I'll ask you. Playing devil's advocate here..

If Apple states tomorrow that all phones (whether they have indicated yet or not when used) are inherently defective. They are recalling and new phones with a minor adjustment will be made.

You're saying you won't exchange? Is that right? Because I find it very hard to believe

Why wouldn't I exchange it? I'm not having any problems, but there's really no reason not to exchange it to get better performance for the 1% of the time I'm actually using the phone to make calls.

 

[spidar]

I wouldn't exchange it... I have no problems. Too much of a hassle for an issue that doesn't affect me.

Obviously I'd like Apple to correct the design flaw, and offer options to those that are affected but, personally for me, it's great. No need to exchange.

What hassle?

 

[gravytrain84]

Understood.... Some people just need to remember that this is still a PHONE and as a phone, signal and phone clarity should be the top of apples priority list... Not everyone plays pappi jump and facebook all day, some people actually use it as a phone.

 

[deannnnn]

ETA: Does ATT currently have a smartphone that is relatively comparable to the IP4?

No.

 

[rufhausen]

My iPhone 4 is naked and I'm not experiencing any reception problems, though I can see the bars go down when I touch the phone in the right spot sometimes.

If Apple were to announce a recall, I'd probably wait until the dust settles and exchange my phone just to have the latest hardware updates.

If they don't do a recall, I'm fine with that as well.

If this issue were happening to any company other than Apple, it would probably receive a 1/10 of the attention it's getting, which I guess speaks to the popularity of Apple products.

 

[opmisk]

What hassle?

Referring to the process of sending the phone back, waiting for a repair, receiving a 'fixed' or new phone, and returning to a productive state. How long would I be without a working phone ? Would they allow you to reactivate an old phone in the interim ? What are the logistics of that ? What about those who've sold their old phones ?

With several million phones in the wild at this point, how efficient do you think that process would be ?

 

[samcraig]

https://forums.macrumors.com/showthread.php?p=10545080&posted=1#post10545080

 

[jw nyc]

I already "manned" up and bought a case lol No problem fixed. I just dont understand why some people are in denial that there is an actual problem here... I am a huge apple fan and have been nothing but impressed with apple products but this phone has issues and they need to be fixed and not just covered up...

If you're having problems with dropped calls while you have a case on the phone then there is something very wrong (aside from the normal antenna issue) with your phone. Get it replaced b/c you shouldn't have any major signal issues with a bumper. End of story.

 

[NeonGreenHermit]

I'm really interested in what they're going to do.

Do I have a problem with my iP4? Aside from the antenna -which doesn't bother me, by the way- none other at all. It's beautiful, and I am lucky enough to afford one - people really don't have any perspective about life if the biggest problem they have is their iPhone 4's reception. Seriously... you suck at being a human being. It's a phone. End of. This is why there is so much trouble in the world... Foxconn employees get shafted, and we are all worried about the antenna. On that note, I'm seriously reconsidering my love for Apple products in general - I'm not trying to be melodramatic, but it's not right... anyway that's a topic for another time (I do know all factories in China probably suffer in a similar situation).

Moving onwards, it's also going to be funny to see how many peeps claiming 'they have no issue' on here will indeed swap out if an exchange program is announced.

My biggest concern - if you don't exchange for a revised model, this will affect the iP4's resale price. I never thought I'd sell my 3GS, but I did. eBay will be littered with iP4's and buyers asking 'what revision model is it? What's the serial?'... I don't blame them.

Lastly, my freaking Zagg skin...!!! OK, so it's not the greatest money in the world, and it's registered for a replacement, but I will argue this with Apple for a bit of good will credit on my iTunes account.

Anyway... that's just my opinion.

Not liking this 'lighter glass' thing either

 

[qckslvrsiete]

I get that people have issues with their ip4s, fortunately, I'm not one of those people. I had it out of case the first few days I had it and had no issues with reception or dropped calls (I spend about 3-4 hours a day on the phone). I bought a case as soon as they were released (I got the phone delivered pre-launch via fedex) because I've never had an iphone out of case. I became aware of the antenna issue a few days later and took my phone out of it's case to try to replicate the issue to no avail. I watched youtube videos, read tutorials online, all in an effort to force my phone to lose reception, and I never succeeeded. I put the phone back in its case and never thought twice about it since.

I'll be paying attention to the conference tomorrow just to see what he says. If they give away free bumpers, I'll probably get one cuz why say no to free stuff? If they announce some sort of return and replace with a redesigned phone that fixes a problem that hasn't really affected me, I'll probably get the replacement for the sake of resale value. I don't deny my phone may have an inherent hardware issue, but it hasn't affected me in the least, and that issue aside, this is by and large the best phone I've ever used.

 

[luckygyrl83]

I don't have a signal issue but this proximity sensor ****ing sucks. I don't know how many times i his digits, speaker phone or face time hike talking on thus ****ing thing...that's what I want fixed..or a new phone

I am in the same boat. We shall see what tomorrow brings. If the proximity sensor isn't fixed, or addressed, looks like I will be going back to my 3g (ugh) or seeing what else is out there. Oh, I also have the dropped calls issue. Like someone stated before, its great at everything except for being an actual phone, for me anyway.

 

[Ferris23]

Loving the Iphone 4, but I'd probably return it for the Samsung Captivate just to, in my own personal way, tell Apple to blow me.

 

[darngooddesign]

I already returned mine, only reason I'm interested in tomorrow's announcement is to see whether I will be re-purchasing it (eg. if they have hardware fix for it or recall)

Same here.

All Apple had to do to save face would be offer a free black bumper as an option besides just returning. The bumpers cost them next to nothing to manufacture and if they stuck them in generic boxes or bags the packaging costs would be low as well. This simple act would have generated a ton of sales, because if your free bumper solves the problem you would be likely to order another in a color you like.

 

[Goldinboy17]

If Job's says no word on a recall or improving signal or proximity sensor problems, what will you do with your IP4? Will you return your ip4, buy another smartphone from ATT? Will you stick it out and try iphone again next year? Will you bring your ip4 back and find a cheap 3Gs on craigslist?

I have no idea what I will do at this point, I received my second IP4 in the mail yesterday and so far it has been okay but i'm waiting for something to go wrong.... IMO, it would be terrible going back to a 3Gs display and decreased speed so in the end, I'll probably just ride out the storm and wait for something better to come along.

ETA: Does ATT currently have a smartphone that is relatively comparable to the IP4?

Return it. Take advantage of the Palm Pre Plus deal on Amazon that's only $49 for upgrading, and invest the other $300 on the new xBox.

 

[Pheelyx]

I returned both of my iPhone 4's today. But still wanna know what Steve is gonna say about a fix. I wanna repurchase as soon as possible.

But I didn't have the reception issue. I had the bluetooth/proximity sensor issue. And it appears 4.0.1 did nothing for the bluetooth issue.

So I guess I still got a long wait ahead.

 

[spades1412]

The phone part of my phone works just fine. I have been making business and personal calls on it since the 23rd. Sure, I drop a call every once in a while. I have noticed much fewer dropped calls than with my 3GS though. Every AT&T phone I've had in this area has had its share of signal problems. While I can replicate the antenna issue easily, it does not effect my ability to make, receive, and hold onto calls. I think this whole thing is way overplayed and most have it in their mind that these things are defective. I use a case. This helps however the phone functions just fine without one as well. I also naturally hold the phone with my right hand or fingers I should say.