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Blue Hawk

macrumors 68000
Original poster
Dec 18, 2017
1,752
1,425
Germany
I hope you can help me. Since December 22, my WhatsApp has stopped backing up. I keep getting an error message saying that I don't have enough free storage space on my iPhone. I need to free up -150 MB of storage space. But:

1. I still have plenty of GB of free iCloud storage.

2. There is still 150 GB free on the iPhone itself.

3. The message can't be right because the display shows a negative number. So I would have -150 MB too little storage?

4. I turned the backup function off and on again via iCloud and WhatsApp. No success.

5. Same problem over Wi-Fi and 5G.

I've already contacted WhatsApp and Apple, but there's no real support. WhatsApp only provides automated responses from AI.

I'm really at a loss. What should I do?
 
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