When getting a replacement iphone can I pick what color?

Discussion in 'iPhone' started by marshallbedsaul, Jul 8, 2011.

  1. marshallbedsaul macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #1
    Hello,
    currently have a white iphone 4 its less than a month old with problems that warrant a new phone. So am I able to ask for a black one in place of the white one from the apple store?
     
  2. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #2
    less than 30 days I believe you can
     
  3. wordoflife macrumors 604

    wordoflife

    Joined:
    Jul 6, 2009
    #3
    Considering its less than a month old, they would probably let you change colors since you could return it and buy a new one anyways.

    But other than that, no.
     
  4. RTiii320 macrumors 6502a

    RTiii320

    Joined:
    Aug 15, 2008
    Location:
    Long Beach, CA
    #4
    at the genius bar they wont let you switch colors.. and if you return before 30days at the store and get a different color, they will charge you a 10% restocking fee.
     
  5. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #5
    Apple Stores dropped the iPhone restock fee years ago when they required that you let them open the box in the store and activate it before you left. Because of that requirement, you couldn't return it, unopened.

    Under 30 days, you're still within the return window, so put the iPhone and all of its accessories in the box and take it (and the receipt) to the store, return it, and buy a white one.

    If you ever get a replacement thru the Genius Bar, never say never, but the policy is you get the same model/color as a replacement as the one that broke.
     
  6. RTiii320, Jul 8, 2011
    Last edited: Jul 8, 2011

    RTiii320 macrumors 6502a

    RTiii320

    Joined:
    Aug 15, 2008
    Location:
    Long Beach, CA
    #6
    i should of clarified it, if you buy from an at&t store they will charge you a 10% restocking fee. I just went through this, switching black to white.
     
  7. jfyrfytr25 macrumors 6502a

    jfyrfytr25

    Joined:
    Dec 6, 2008
    #7
    http://notebooks.com/2011/01/10/apple-drops-restocking-fees-in-stores-starting-tomorrow/

    In fact, Apple dropped ALL restock fees on Jan. 11. No matter if it is an iphone, ipod, or imac, you can return or exchange without any consequences.

    as far as the different color thing. Bring your box and all accessories with you to the genius appt. Since you are within the return period they will just have you return that phone and exchange it for the black one. However, as others stated, If you wait until after the return period is up, all you will be able to do is have it warranty exchanged for the same exact model color and all.
     
  8. Bloake macrumors 6502

    Bloake

    Joined:
    Dec 2, 2008
    #8
    I broke my phone and am looking to purchase a $199 phone replacement, can I also ask for a different color phone?
     
  9. And1ss macrumors 6502a

    And1ss

    Joined:
    Oct 20, 2009
    #9
    True, but if you bought it from an At&t store, there is a restocking fee.
     
  10. And1ss macrumors 6502a

    And1ss

    Joined:
    Oct 20, 2009
    #10
    No. You get the same model, same capacity at the genius bar.
     
  11. Nicolas4ever macrumors 6502a

    Nicolas4ever

    Joined:
    Jul 7, 2010
    #11
    well no,if its less than 30 days yeah but after no:D:p
     
  12. marshallbedsaul thread starter macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #12
    thanks guys
    reason for returning the white iphone is the screen is super super yellow just gross. And I heard black ones dont really have this problem.
     
  13. awadeee macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #13
    It's a problem you have a chance of encountering no matter what color iPhone 4 you buy. If you like the white iPhone 4, try getting a replacement before you change colors!
     

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