Got Mine Fixed at Mall of America Genius Bar!!
Long story short.....an Install and Archive of Leopard as recommended by a Genius seems to have fixed my issues!
Long story long.....I'm an American, but have transferred to Australia for work and then was sent on temporary assignment to Russia. This is just background to explain some of the circumstances that come up below.
When I found out I was going to Russia, I decided I needed a MacBook to be able to Skype with my other half back in Australia, so I bought a refurbished White Mac Book from Apple Australia and upgraded the hard drive and memory to exceed blackbook specs. I then decided to buy 2 Airport Extreme Base Stations, one for Australia and one for Russia as it seemed that that would be the most trouble free way to ensure that "Back to My Mac" would work and that I could access my Australian Macs from Russia.
My MacBook seemed to have some connectivity issues with the AEBS that I left in Australia. When I was there it would seem to frequently drop signal. One thing I discovered is that when I had the MB's Airport Settings set to show the length of time of the AEBS's PPoE connection, the time would frequently disappear and reappear everytime it seemed to have connection difficulties. My partner who has a Dell had no issues connecting to the Australian AEBS.
I got to Russia and set up the other AEBS there. I didn't have any issues and had a good, steady connection. But everytime I returned to Australia, I'd have the same problems as before. I figured maybe something was wrong with the one AEBS but had no way to know for sure and didn't have time to figure it out. I had purchased AppleCare for my MB and was hoping to eventually solve the problem when I had some time.
Well I was in the States for Thanksgiving and stayed with my sister who just has some sort of Best Buy store brand wireless router. My MB had just as bad, if not worse, performance with her router as with the AEBS back in Australia. Again, my partner's Dell worked just fine! grrr!
I took my MB into the Mall of America Apple Store. As I was waiting for the Genius, I played with the wireless and was frustrated that it was working "perfectly." I figured great, I finally have the time and am at the right place and won't be able to repeat the problem. I finally got my turn and the first thing the Genius did was to go to the Network Utility and run a ping test to
www.google.com with 100 pings. The results came back saying 56% packet loss!! Even on what appeared to me to be a "perfect" connection.
He first erased some of the files associated with the wireless settings saying that they would be recreated with a reboot and that sometimes that fixes the problems. Well, afterwards I still had exactly 56% packet loss. What was interesting to me is that it was always 56% no matter how many times the test was run or how many pings were tried. So it is a very consistent problem, not really intermittant. I wonder if the results would have been consistently lower if I was trying it on one of the routers that had been failing me??
Then he recommended doing an "archive and install" which basically does a clean install but leaves all of your old system and applications, etc in a folder called "previous systems." He told me to do this at home and said the Genius's aren't supposed to let a customer reinstall software at the Genius Bar. I explained that I was in the US, but that my installation disks were in Australia and that I was about to go to Russia for 3 months. So he got an installation disk and let me do the work there, but he had to move on to other customers.
At the end, I had 0% packet loss! Repeated the test several times with no loss!!! I have returned to Russia and haven't had the chance to try my MB with the Australian AEBS, but with the one here I now also have 0 packet loss. I have no idea what it was before, but seeing that I had loss in the Apple Store with what appeared to be a properly functioning connection makes me suspect I was getting some degree of loss with all connections.
So, it seems to me that a clean install should help (or at least an archive and install). It's been a bit of a pain to get everything functioning correctly by dragging it out of the previous systems folder, but for the most part I think I have everything re-done. iWork seemed to be missing a bunch of files by just dragging the application icons over, but I just downloaded and installed the "free trial" iWork from apple.com and then re-authorised it with my key that I got from home in Australia.
I was very pleased by the service at the genius bar. It is unfortunate that there seems to be something that causes the wireless configuration to get screwed up and that there doesn't seem to be an easier way to fix it than through a complete re-installation of the system. But I know that the same sort of crap can happen on a Windows system and there's nothing comparable to the Genius system to help out. I could have gone crazy trying to figure it out myself and not know if the problem was my computer or one of my routers. Of course there's gonna be variation in the genius-ness of the Geniuses as well, but I got lucky!