Where to order replacement iPhone display (that isn't terrible)?

[tubeexperience]

I have been buying iPhone displays from eBay.

Sometimes the displays are good and sometime they are terrible despite me buying it from the same vendors.

I want to know where to get quality displays that aren't terribly expensive.

 

[Newtons Apple]

What device are you trying to replace the display on?

 

[tubeexperience]

What device are you trying to replace the display on?

Mostly iPhone 6 and iPhone 6S.

I am tired of having to deal with a lot of returns.

 

[Newtons Apple]

Mostly iPhone 6 and iPhone 6S.

I am tired of having to deal with a lot of returns.

Why not take it to Apple and pay a little extra but get the "real thing". You then do not worry about returns or crappy quality.

 

[tubeexperience]

Why not take it to Apple and pay a little extra but get the "real thing". You then do not worry about returns or crappy quality.

Why don't you take your car to a dealer and pay as much money as to an independent mechanic?

 

[eyoungren]

Why don't you take your car to a dealer and pay as much money as to an independent mechanic?

Because unlike the independent mechanic and the dealership, replacing the screen yourself voids your warranty.

If you ever need to have Apple replace your device (for whatever reason) you will find that once they discover your third party screen they won't touch it. And they won't give you the OoW price for a new phone either.

You may not care and that's up to you, but there is the reality of it.

 

[tubeexperience]

Because unlike the independent mechanic and the dealership, replacing the screen yourself voids your warranty.

If you ever need to have Apple replace your device (for whatever reason) you will find that once they discover your third party screen they won't touch it. And they won't give you the OoW price for a new phone either.

You may not care and that's up to you, but there is the reality of it.

Replacing the display doesn't void the warranty. Warranty tie-in sales provisions are illegal under the Magnuson-Moss Warranty Act.

Warranty is void if the repair is done incorrectly. For example, a screw is missing.

 

[eyoungren]

Replacing the display doesn't void the warranty. Warranty tie-in sales provisions are illegal under the Magnuson-Moss Warranty Act.

Warranty is void if the repair is done incorrectly. For example, a screw is missing.

Then you live outside the United States?

Because if you live in the US, third party parts void the warranty.

 

[tubeexperience]

Then you live outside the United States?

Because if you live in the US, third party parts void the warranty.

I live in the United States. Third party parts does not void the warranty.

Now, improper installation of parts is a different story.

 

[eyoungren]

I live in the United States. Third party parts does not void the warranty.

Now, improper installation of parts is a different story.

OK. Not what I am getting here…http://www.apple.com/legal/warranty/products/ios-warranty-document-us.html

I guess your interpretation may be different, but a few points I noticed.

This Warranty does not apply to any non-Apple branded hardware products or any software, even if packaged or sold with Apple hardware. Manufacturers, suppliers, or publishers, other than Apple, may provide their own warranties to you – please contact them for further information.

Important: Do not open the Apple Product. Opening the Apple Product may cause damage that is not covered by this Warranty. Only Apple or an AASP should perform service on this Apple Product.

I suppose you could argue that damage would have to be from the third party part before Apple would not cover it based on this…

This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Apple Product’s specifications (Apple Product specifications are available at www.apple.com under the technical specifications for each product and also available in stores); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product; (i) if any serial number has been removed or defaced from the Apple Product; or (j) if Apple receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Apple Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).[/b]

But I'm no legal expert.

 

[DeltaMac]

Yep, would not be related to the M-M warranty act.
It's not the repair, per se, but the parts that are used.
All Apple has to say is that they don't test the third-party parts, and no way to "warrant" a part that they won't test.
You go out of warranty when your repair affects something other than the part that is replaced.
And, Apple won't touch a device that someone else has repaired.
Seems like you would have come across that bit of "news", as you repair other Macs as well.

 

[tubeexperience]

OK. Not what I am getting here…http://www.apple.com/legal/warranty/products/ios-warranty-document-us.html

I guess your interpretation may be different, but a few points I noticed.





I suppose you could argue that damage would have to be from the third party part before Apple would not cover it based on this…


But I'm no legal expert.

Here is a few cases I've seen that Apple refused warranty:

A long screw was inserted instead of a short one.

A metal bracket covering the battery connector was missing.

A screw is missing.

 

[eyoungren]

Here is a couple of cases I've seen that Apple refused warranty:

A long screw was inserted instead of a short one.

A metal bracket covering the battery connector was missing.

A screw is missing.

I've never made a repair myself, I'd end up destroying my device as I'm really BAD with small parts, so I always take it in. But it's your device so making that decision is your right. Just putting that information out there is all.

 

[Apple_Robert]

I agree with @DeltaMac and @eyoungren Repairing the screen with a non Apple screen will void your warranty. And should you have problems down the road with the device, Apple is not legally obligated to repair the device etc.

 

[akash.nu]

I thought this was an obvious common knowledge by now. No consumer electronics company will cover anything under warranty if the user has replaced or altered the components with unauthorised parts.

Consumer electronics manufacturing and servicing laws are different to the car industries of course. I don't know why everyone gives only that analogy.

 

[tubeexperience]

Yep, would not be related to the M-M warranty act.
It's not the repair, per se, but the parts that are used.
All Apple has to say is that they don't test the third-party parts, and no way to "warrant" a part that they won't test.
You go out of warranty when your repair affects something other than the part that is replaced.
And, Apple won't touch a device that someone else has repaired.
Seems like you would have come across that bit of "news", as you repair other Macs as well.

I agree with @DeltaMac and @eyoungren Repairing the screen with a non Apple screen will void your warranty. And should you have problems down the road with the device, Apple is not legally obligated to repair the device etc.

This is incorrect. It's the same reason that a modification on your car won't void a warranty unless an automaker or a dealer can prove that an aftermarket part caused the need for repairs.

 

[Apple_Robert]

This is incorrect. It's the same reason that a modification on your car won't void a warranty unless an automaker or a dealer can prove that an aftermarket part caused the need for repairs.

Your car analogy is not applicable here. What matters, is the legal warranty as expressed by Apple to its customers who individually agree to its terms upon purchase and use of Apple products.

You can do as you wish here. You can disagree all you like. It won't change the fact that if a non Apple representative places an unauthorized Apple part in an iPhone etc, it releases Apple from legal responsibility of warranty of said device. Apple cannot and will no longer be liable for any and all components in said device once a unauthorized technician breaches the device in the manner cited. The only time an exception is made, is when the device part in question is "user replaceable" and has been clearly noted as such by Apple, and as such Apple has made specific provisions in the warranty for those specific parts and replacement procedures. Replacing the screen does not fall under "user replaceable" guidelines.

If you are running a repair shop (that is not Apple authorized) and you are looking to cut down the overhead by finding cheaper screens you can replace, you would be wise to stop and think about what you are doing to your business and customers, in my opinion. If you are actively engaging in this already, you are putting yourself at risk for being sued and ultimately losing your business etc.

 

[tubeexperience]

Your car analogy is not applicable here. What matters, is the legal warranty as expressed by Apple to its customers who individually agree to its terms upon purchase and use of Apple products.

You can do as you wish here. You can disagree all you like. It won't change the fact that if a non Apple representative places an unauthorized Apple part in an iPhone etc, it releases Apple from legal responsibility of warranty of said device. Apple cannot and will no longer be liable for any and all components in said device once a unauthorized technician breaches the device in the manner cited. The only time an exception is made, is when the device part in question is "user replaceable" and has been clearly noted as such by Apple, and as such Apple has made specific provisions in the warranty for those specific parts and replacement procedures. Replacing the screen does not fall under "user replaceable" guidelines.

If you are running a repair shop (that is not Apple authorized) and you are looking to cut down the overhead by finding cheaper screens you can replace, you would be wise to stop and think about what you are doing to your business and customers, in my opinion. If you are actively engaging in this already, you are putting yourself at risk for being sued and ultimately losing your business etc.

First, Apple doesn't even sell original replacement parts. I would love to use them, but Apple don't sell them.

Second, the warranty doesn't say that use of aftermarket parts void the warranty because that would be illegal.

This Warranty does not applyf) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”)

In other words, if someone else other than Apple or AASP damaged the device, the warranty does not apply.

 

[Apple_Robert]

First, Apple doesn't even sell genuine replacement parts.

Second, the warranty doesn't say that use of aftermarket parts void the warranty because that would be illegal.

I can see that you have your mind made up. No point in me continuing this line of discussion. No matter what is said, you will keep doing what you are doing.

 

[tubeexperience]

Continuing with original discussion, where would be good places to get replacement displays?

I can see that you have your mind made up. No point in me continuing this line of discussion. No matter what is said, you will keep doing what you are doing.

You have made no attempt to look up the law.

What would there be to talk about?

 

[akash.nu]

Continuing with original discussion, where would be good places to get replacement displays?

Online would be your best option to be honest. Probably find a different supplier?! it's all going to be based in China anyway.

 

[Newtons Apple]

Why don't you take your car to a dealer and pay as much money as to an independent mechanic?

Because I want it fixed right, the first time, with original parts and a warranty.

How many times did you send bogus/defective parts back? LOL!

Why would I take my 2017 vehicle to an independent repair shop?

 

[DeltaMac]

[shakes head]
Not sure why this thread has gone in this direction...
I have a 2000 Chevy, that developed a computer problem. Took it to my fave independent repair shop, boss has been a personal friend for more than 30 years. Was told "I can get you the part, but you have to take it to a dealer to have it installed, as that is the only place where you can get the replacement re-programmed to work in your car."
I know, not the same situation - and car repairs, versus other kinds of technology repairs really are not analogous, even if lots of folks try to "bend the terms to fit the situation"

Maybe better to address the original question - where do you get displays that you can mostly expect to be a successful replacement? (paraphrasing a little...)
I would ask at one one the numerous kiosks that you find in any mall: "Are you able to repair broken screens on iPhone 6 or newer, and not have multiple attempts because of faulty replacement LCDs?"
If you talk to the right person, you may get an answer that is similar to your experience.

 

[ftaok]

Have you tried ifixit? Their parts aren't the cheapest, but they are good. I replaced an iPhone5 screen a few years ago. Looked great. Took it in to Apple to replace the battery via the battery recall and they didn't say anything about not doing work due to a third party screen.

As far as the warranty issue, I agree with the OP in that the use of aftermarket parts and non authorized technicians doesn't void the warranty. As long as the technician or part isn't the cause of a future issue, Apple would be on the hook to provide warranty service.

For example, user replaces the screen. Battery dies within warranty period. Apple has to provide service for the battery replacement, unless they can prove that the screen replacement caused the battery issue.

Apple could deny warranty coverage, at which point, the OP would have to complain and maybe take Apple to Small Claims Court. In the end, is it worth that kind of hassle? Only the OP can decide that.

 

[tubeexperience]

Because I want it fixed right, the first time, with original parts and a warranty.

What makes you think that an independent repair shop can't repair your vehicle correctly?

You can get your vehicle repaired at an independent repair shop and still have warranty. (Magnuson-Moss Warranty Act)

How many times did you send bogus/defective parts back? LOL!

Why would I take my 2017 vehicle to an independent repair shop?

View attachment 689937

I don't know what "bogus" parts are. I have never gotten a display that's not really a display.

I also don't know how you define "defective". For example, I often have an iPhone with a replacement display side-by-side an iPhone with the original display. Sometimes, the colors are slightly different and I would sent the displays back, but other people wouldn't consider that defective.

[shakes head]
Not sure why this thread has gone in this direction...
I have a 2000 Chevy, that developed a computer problem. Took it to my fave independent repair shop, boss has been a personal friend for more than 30 years. Was told "I can get you the part, but you have to take it to a dealer to have it installed, as that is the only place where you can get the replacement re-programmed to work in your car."
I know, not the same situation - and car repairs, versus other kinds of technology repairs really are not analogous, even if lots of folks try to "bend the terms to fit the situation"

Maybe better to address the original question - where do you get displays that you can mostly expect to be a successful replacement? (paraphrasing a little...)
I would ask at one one the numerous kiosks that you find in any mall: "Are you able to repair broken screens on iPhone 6 or newer, and not have multiple attempts because of faulty replacement LCDs?"
If you talk to the right person, you may get an answer that is similar to your experience.

First, you don't "repair" broken displays: you just replace them.

Second, what do you consider "faulty"? If the color hues are slightly different, is that considered "faulty"?