Just got back from Apple store 14st in NYC. Had to go through 3 phones before I got one without nicks, dents, etc. The genius chick said even a few of her coworkers had exchanged phones because of issues. She said black is worse with discoloration issues. Apple Has a huge mess on its hands.
I also have a small gap between the bezel an te screen on the top. Is this an issue?
I doubt it's going to pose a problem, but it's just a matter of fact. The iPhone 5 is a build quality failure, FAR from a "jewel" of a phone.
Not sure if I want to bother with a replacement, but mine also has a nick in the back aluminum. White 32GB ordered from Apple. The earpods case is also a mess. That's not a big deal at all, but when you open the box up and the first thing you see are shadows all over because of the scuffs on the plastic, it's kind of lame.
I originally thought something was just stuck under the plastic making it bubble up like that because there was dust/lint/whatever and the earpods case was sloppy. But after taking the plastic off the back, the space doesn't come off and I'm afraid to try too hard for fear of just making it worse.
Like everyone has said, it's not hugely noticeable and I'm sure it will see worse damage as I use it, but it shouldn't come that way.
If i go swap now will it be new or refurbished, i have scuff on my phone
Ikr might as well go back to androidThis is why I'm glad I'm in a s cycle. Next time they will improve the process, assuming same form factor.
I find it funny that apple spent a lot of time in their promo video touting the creation process and this is what came of it.
Kinky
Are you kidding me? It needs to be replaced! Especially that it's at the top of the device. You'll be seeing it every time you use an iPhone. It's unacceptable, especially for a brand new device. Of course the choice is yours...White 64 gb. Pretty good size dent at top left corner where mirror bevel meets Al band. Will not return as rest of phone fine but I am surprised at poor QC.
Just looked mine over and there are zero marks of any kind on my white 16gb. Just to throw in some positive feedback with the negative.
I feel bad because a small blemish doesn't make much of a difference to me! I know it'll get normal wear and tear here soon anyway. Really happy I went with white though! It's gorgeous.
My white 16GB was flawless. I got full body protection right away. Now my iPhone is fully protected.