Right now i am just angry with them.
So our community just got DVR installed and in order to get the function you need to get a new box with a Hard Drive built in. No biggie just call them up they be out here in 1 or two days, i mean thats what their commercials say, they're local so they'll always be there.
WRONG
So the "next available appointment" is a day or two shy from two weeks. So i get the option of waiting two weeks and paying twenty dollars for a guy to plug in three cables or drive down to their station and switch the old box for the new and "install" it myself.
So i have 40 minutes before it closes so i drive down there with the old box to get the new one. I watch as the lady literally grabs the box from under the counter. The box is scratched up and looks awful.
She hands it over to me and says "plug it in, call us and your good to go"
As i walk out she locks the door and i drive home with my brand new DVR/HDTV box. When i set it up its great, looks nice, fits nice, ect.
Although one problem, it doesn't work. So i spend two hours on the phone with the tech guy, who does nothing at all that was helpful (are you cables plugged in, thats a common mistake)
So here i am with a "broken" cable box that should of been checked before it was given to me.
Now i know that this is just a mistake and its only one incident, but thats not the whole story.
Comcast has constantly rained down crappy equipment and services to me for a while. I literary had no cable for a month because they were "updating their equipment" They finally turned it back on and i learned that we were at war.
When I got HD the box was not only bad but we received, at best, a pixilated image for four months.
Thats just some of the awfulness
I seriously have them on speed dial.
So am i alone or is comcast a train-wreak were both the trains were moving horse feces and they crashed into a fish company which had been abandoned although the fish were left to rot in humid temperatures, because right now they are just an awful company in my view.
/Rant
So our community just got DVR installed and in order to get the function you need to get a new box with a Hard Drive built in. No biggie just call them up they be out here in 1 or two days, i mean thats what their commercials say, they're local so they'll always be there.
WRONG
So the "next available appointment" is a day or two shy from two weeks. So i get the option of waiting two weeks and paying twenty dollars for a guy to plug in three cables or drive down to their station and switch the old box for the new and "install" it myself.
So i have 40 minutes before it closes so i drive down there with the old box to get the new one. I watch as the lady literally grabs the box from under the counter. The box is scratched up and looks awful.
She hands it over to me and says "plug it in, call us and your good to go"
As i walk out she locks the door and i drive home with my brand new DVR/HDTV box. When i set it up its great, looks nice, fits nice, ect.
Although one problem, it doesn't work. So i spend two hours on the phone with the tech guy, who does nothing at all that was helpful (are you cables plugged in, thats a common mistake)
So here i am with a "broken" cable box that should of been checked before it was given to me.
Now i know that this is just a mistake and its only one incident, but thats not the whole story.
Comcast has constantly rained down crappy equipment and services to me for a while. I literary had no cable for a month because they were "updating their equipment" They finally turned it back on and i learned that we were at war.
When I got HD the box was not only bad but we received, at best, a pixilated image for four months.
Thats just some of the awfulness
I seriously have them on speed dial.
So am i alone or is comcast a train-wreak were both the trains were moving horse feces and they crashed into a fish company which had been abandoned although the fish were left to rot in humid temperatures, because right now they are just an awful company in my view.
/Rant
