Who's Getting Throttled(AT&T)?

[macher]

Since the 2 new policies in the one around May and the most recent one I've never been throttled or experienced my speeds being reduced. I also haven't seen anyone get throttled or speeds reduced on the internet. In fact the writing doesn't say you'll be throttled but speeds will be reduced.

There are people on this forum that claim they are being throttle. Some are saying their speeds are crippling

Prove it by posting a screen shot.

 

[applegeek97]

This was in the middle of downtown Chicago last month. I had used about 13GB of data at that point, and my phone was basically unusable. I could restart it, and it would work again at normal LTE speeds, but a few minutes later, I would get throttled again. Hopefully these new polices fix this problem as I was just about to switch to T-Mobile, but now I will wait to see if it improves.

EDIT: I had never been throttled up until 6 months ago. I usually use 6GB-8GB of data/per month

 

[macher]

This was in the middle of downtown Chicago last month. I had used about 13GB of data at that point, and my phone was basically unusable. I could restart it, and it would work again at normal LTE speeds, but a few minutes later, I would get throttled again. Hopefully these new polices fix this problem as I was just about to switch to T-Mobile, but now I will wait to see if it improves.

EDIT: I had never been throttled up until 6 months ago. I usually use 6GB-8GB of data/per month

I wouldn't call that being being throttled.

 

[applegeek97]

That's not being throttled. I sometimes gets those speeds not because of being throttled but cause of congestion. Friends and conworkers who are on MSV experience the same.

It would work fine after restarting at speeds around 30mbps, then a few minutes later it would slow to near zero speeds. My AT&T iPad worked great on the 5GB/per month plan around the 30mbps area. I was throttled and this has happened many times since then, and in different cities.

 

[brand]

Prove it by posting a screen shot.

Posting a screenshot in no way proves that you are being throttled.

 

[JayLenochiniMac]

So now you only get throttled if you exceed 22GB?

 

[ArchaicTZ]

Call them, ask for supervisor and threaten to sue... they will stop throttling. They have lost cases because of this issue.

 

[macher]

It would work fine after restarting at speeds around 30mbps, then a few minutes later it would slow to near zero speeds. My AT&T iPad worked great on the 5GB/per month plan around the 30mbps area. I was throttled and this has happened many times since then, and in different cities.

What did cs have to say? Cause the policy isn't being throttled but speeds being reduced.

 

[HEK]

So now you only get throttled if you exceed 22GB?

My understanding of the FCC rules that AT&T. Agreed to is that throttling only occurs when a selected cell site is experiencing overloads. And the unlimited customer is over their monthly limit. (Was 5, now 22GB). Prior to that AT&T was throttling across the board regardless of cell site loads.

So mid town Chicago, yes I can see that being throttled at times of heavy load.

 

[applegeek97]

That's not being throttled. I sometimes gets those speeds not because of being throttled but cause of congestion. Friends and conworkers who are on MSV experience the same.

What did cs have to say? Cause the policy isn't being throttled but speeds being reduced.

They said I was being throttled due to congestion and since I was over the 5GB limit, I was first to be throttled and suggested I move to a mobile share plan to ensure I would not receive any slow downs. Speed reduction is throttling.

 

[macher]

My understanding of the FCC rules that AT&T. Agreed to is that throttling only occurs when a selected cell site is experiencing overloads. And the unlimited customer is over their monthly limit. (Was 5, now 22GB). Prior to that AT&T was throttling across the board regardless of cell site loads.

So mid town Chicago, yes I can see that being throttled at times of heavy load.

Is it throttling or speeds being reduced(network management)?

 

[DiamondMac]

Is it throttling or speeds being reduced(network management)?

Is there a difference?

 

[danilko1]

I have been warned on several occasions, but never ever throttled...

 

[HEK]

Is there a difference?

Not to the under/customer

 

[snsking]

I get throttled every single time I pass 4-5 gigs, its ridiculous. I can't even load Apple Music songs when I'm being throttled... it takes like 3-4 minutes for a song to load. I don't know how people use netflix and youtube and all that without being throttled at all

 

[AJsAWiz]

AT&T is getting throttled by the thousands of people who pre ordered but not getting their phones on launch day. LOL

 

[unixphone]

This might not be relevant...
So i started using iPhone since the original and have always wanted to know what happen if I actually keep the $20 original iPhone data plan (unlimited 2G data plan + 200 text message) instead of paying $30 for unlimited data plan.

Anyone still have the iPhone original data plan and tried to put that sim card in the new iPhone?

 

[jav6454]

This might not be relevant...
So i started using iPhone since the original and have always wanted to know what happen if I actually keep the $20 original iPhone data plan (unlimited 2G data plan + 200 text message) instead of paying $30 for unlimited data plan.

Anyone still have the iPhone original data plan and tried to put that sim card in the new iPhone?

That might not be such a good idea. AT&T will "upgrade" you to the $30/month for unlimited. Which is not bad... but you'd loose those 200 texts a month.

 

[unixphone]

That might not be such a good idea. AT&T will "upgrade" you to the $30/month for unlimited. Which is not bad... but you'd loose those 200 texts a month.

Thats what happened to me. I got the "upgrade". Just curious anyone actually refuse the upgrade. I remember back then i received text from ATT at least once a month telling me my phone is 3g and i should change to $30 per month.

 

[AFDoc]

Call them, ask for supervisor and threaten to sue... they will stop throttling. They have lost cases because of this issue.

Post it..... You can't sue them because they are honoring your unlimited internet..... they never promised what speed that unlimited internet would be.

 

[Newtons Apple]

I get throttled every single time I pass 4-5 gigs, its ridiculous. I can't even load Apple Music songs when I'm being throttled... it takes like 3-4 minutes for a song to load. I don't know how people use netflix and youtube and all that without being throttled at all

It could be they do the data intensive stuff while on their WiFi in stead of the cellular network.