Why apple hasn't done anything - MagSafe issues

Discussion in 'MacBook Pro' started by dollystereo, Nov 25, 2014.

?

Does your magsafe adapter (power brick) has failed you within your 3 years of AC?

  1. No, still going strong!

    88 vote(s)
    70.4%
  2. Yes, just once.

    13 vote(s)
    10.4%
  3. Yes, more than once.

    19 vote(s)
    15.2%
  4. Yes, but after the 3 year period.

    5 vote(s)
    4.0%
  1. dollystereo macrumors 6502a

    dollystereo

    Joined:
    Oct 6, 2004
    Location:
    France
    #1
    Some ranting incoming:
    Why the apple magsafe (45W, 60W and 85W) are such a lame product.
    Since the introduction in 2006, I have had already 10 apple chargers!
    They just break, at the cable, a the connector or fry somewhere else.
    Apple has exchanged (in applecare) at lease 4 of them for me, why they haven't found a solution.
    For a company that praise design, it's just laughing out loud of your clients.
    (Just check the negative reviews in the apple store: http://store.apple.com/us/product/M...-power-adapter-for-15-and-17-inch-macbook-pro)

    They don't even lats 18 months! And they are completely overpriced!
    The cable should be a removable part, so when the cable dies (it will eventually) you could just exchange this part, and not the whole transformer.
     
  2. MacDawg macrumors P6

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #2
    Hmmm, never had a problem with any of mine
     
  3. sonicrobby macrumors 68020

    sonicrobby

    Joined:
    Apr 24, 2013
    Location:
    New Orleans
    #3
    I've only had one. Two years in it's still working with no issues. A rabbit has even started chewing through it and it's still great! I'd like to replace it, but I can't justify spending 80 bucks on a replacement cable
     
  4. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #4
    Owned several MagSafe's for several years - zero problems
     
  5. dollystereo thread starter macrumors 6502a

    dollystereo

    Joined:
    Oct 6, 2004
    Location:
    France
    #5
    Hmmmm, do you carry your magsafe everyday or you use your laptop as a desktop?
    Now I have 2 of them, the one fix at work, and the one I carry around (never ever with the cord around the brick). And the one that I carry around is already starting to show signs of tear (around the connector, and near the brick).
     
  6. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #6
    I travel fairly often and I've not had an issue with my magsafe.

    I don't wrap the cord around the power brick, if that means anything.
     
  7. dollystereo thread starter macrumors 6502a

    dollystereo

    Joined:
    Oct 6, 2004
    Location:
    France
    #7
    me either.
     
  8. Spink10 macrumors 601

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #8
    That is true - I have 3 MagSafe's only one is wrapped. Also when I wrap it I create a loop before I begin wrapping it around the plastic hooks that makes sure there is less stress on the cord that is directly connected to the MageSafe. Does that make sense? I could send a pic if needed.

    I just googled for this picture - but this is what I do

    18mql2diwyfw2png.png
     
  9. Traverse macrumors 603

    Traverse

    Joined:
    Mar 11, 2013
    Location:
    Here
    #9
    I haven't had any issues, not to say that you haven't.
     
  10. Alimar macrumors 6502a

    Alimar

    Joined:
    Sep 17, 2014
    Location:
    New York State
    #10
    The cable started dissolving after about one year, exposing the bare wires.
     
  11. ABC5S macrumors 68040

    ABC5S

    Joined:
    Sep 10, 2013
    Location:
    Florida
  12. leman macrumors 604

    Joined:
    Oct 14, 2008
    #12
    I also had some issues with the latest chargers — the cable isolation breaks easily near the charger base and exposes the wiring. Could certainly use a fix. My rMBP is on its third charger now.
     
  13. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #13
    Never had one fail on me since they were introduced (including one with an original MacBook Core Duo from 2006 that is still perfect). Of course, I never pull them out by the wire or wrap them up too tightly...
     
  14. blooperz macrumors 6502

    Joined:
    Dec 10, 2013
    #14
    Mine died within the first year, took it to the apple store and they wanted to charge me full price for a new one. Showed them the recall page on their own website and complained to the manager and they replaced it...said they were doing it as an "exception" for me...yea right..
     
  15. JHUFrank macrumors 6502a

    JHUFrank

    Joined:
    Apr 16, 2010
    #15
    Apple's power supplies for the last 15 years have been so beautiful, but pretty much worthless. My only complaint with an otherwise marvelous machine. I keep 3 on hand at all times, and regularly have to take them in for exchange on warranty at the Apple store.
     
  16. poiihy macrumors 68020

    poiihy

    Joined:
    Aug 22, 2014
    #16
    The Magsafe power adapter for my late 2013 rMBP already has one clip broken, and the cord has many kinks inside it.

    The worst of Apple's cords in my experience is the USB cord for iOS devices; the previous one with the old connector. The rubber is so damn soft, it's like a rubber balloon and it breaks so easily. I use an old usb cable for the iPad 2; it is the one that locks in and you squeeze the sides to take it out. I have used it so extensively and it has not worn down at all!
     
  17. Apple fanboy macrumors Core

    Apple fanboy

    Joined:
    Feb 21, 2012
    Location:
    Behind the Lens, UK
    #17
    Your post is not in keeping with the poll results. So obviously not a lame product. Remember people with a fault or issue will be much more vocal than those without.
     
  18. Mr. Bleach macrumors newbie

    Joined:
    Nov 26, 2014
    #18
    2 original magsafes that 6 years old and no problems.
    Wish the MBP's they belong to were as good.
     
  19. alexmarchuk macrumors 6502a

    alexmarchuk

    Joined:
    Jun 28, 2007
    Location:
    New Jersey
    #19
    Way back when I had the 17" Macbook Pro with the higher resolution option my magsafe literally was frying itself. Apple replaced it, but still what a fire hazard that was.
     
  20. blooperz macrumors 6502

    Joined:
    Dec 10, 2013
    #20
    2000+ reviews on apples own website, and a grand total of 1.5/5 stars...for every single charger they sell, so it's pretty clear there is an issue...the poll is clearly not representative of the reality of the situation...just of the few people who have bothered reading and responding to this post.
     
  21. Count Blah macrumors 68030

    Count Blah

    Joined:
    Jan 6, 2004
    Location:
    US of A
    #21
    Had two fail at the connector. Not happy with something that should have been designed better by such a company.
     
  22. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #22
    Had the one for my 09 MBP replaced summer 2013. Didn't cost me anything. Also had the lightening cable for my iPhone 5 replaced under AC+. The MagSafe2 for my rMBP is still going strong after a year. It spends most of its time wrapped up in my backpack.
     
  23. iMacC2D, Jun 2, 2015
    Last edited: Aug 12, 2017
  24. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #24
    The self-select bias of people with issues will still likely prevail. That leaves umpteen million chargers we know nothing about. They can have a hard life, I have lost 2 but both to pet rabbits, none to failure however I don't generally need to carry one about, I have "fixed" ones at home and office so wear and tear is reduced (but not exposure to hostile teeth on occasion).
     
  25. Patrick-Photo macrumors regular

    Joined:
    Mar 22, 2012
    #25
    I'm currently using:

    1. 60W 2008 Macbook Mag-Safe brick for on the road and colleges.
    2. 85W 2011 Macbook Pro 15" Mag-Safe brick for on my desk.

    Both are working just fine without fringing or cable issues. I just try to keep my cables tidy (gently rolling them in loops instead of around the brick) and not damage the ends. The ends are the weak spots for every sort of cable. Yes the thinner cables used by Apple appear to be a bit more prone to damage than other thicker ones.
     

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