Why apple hasn't done anything - MagSafe issues

[MagicBoy]

I've never had a Magsafe power adapter that's suffered any problems. I've been using portable magsafe equipped Macs for 10 years.

 

[Fishrrman]

From what I've read (and personal experience), the highest-prone "failure area" with the MagSafe is the "low-voltage" cable between the "brick" and the MacBook.

Of course, the "high-voltage" cable to the mains is removable and replaceable.
But the low-voltage cable is not.

Apple could remedy this with a redesign that makes the low-voltage cable replaceable, instead of having to buy an entirely new unit.

But then, doing so would severely impact the revenue stream they earn from selling replacements!

 

[Crzyrio]

This is one product they need to make thinner!

I only broke the feet that wraps of the cable once, which they replaced no problem.

My sister did manage to fray the cable on hers, although she is always on the move with it.

 

[Count Blah]

I've only had one fail. When I use the cable, everything works perfectly. When I did a "hand-me-down" to the misses, she shredded the cable within 2 months.

If you are careful, and the cable isn't burning from the inside out, they last for a long time. If you are NOT careful, they can break around the seams.

 

[oneMadRssn]

The mistake I see all the time is that people wrap the cord too tightly.

First, Apple has a decent advice guide here on how to avoid damaging it: https://support.apple.com/en-us/HT201600

Second, most people put too much strain on the cord when they wrap it around the flaps. You should leave a little loop at the beginning like in the picture below.

 

[Queen6]

Simple answer; It`s not a big enough issue for Apple to act on, and until such issues negatively effect them nothing will change...

Q-6

 

[friedkimchi]

Mine still works from 2009. I just roll the wire around the brick and throw it in my bag.

 

[b0fh666]

Because WD-40 acts as an electrical insulator when it drys and is highly flammable when it is in aerosol. Not really something I'd watt to spray on an electrical connection...

interesting. been doing this for decades without issues. it is especially useful in my old motorcycles fuse boxes. zero corrosion. in really tough spots like blinkers dielectric grease is best (also insulating but a lot thicker than WD40).

cheers

 

[SnowLeopard OSX]

No problems with mine. Although, it's almost never un-attached from the Macbook... my laptop is more of a stationary desktop that gets ported around from time to time.

 

[VulchR]

The mistake I see all the time is that people wrap the cord too tightly.

First, Apple has a decent advice guide here on how to avoid damaging it: https://support.apple.com/en-us/HT201600

Second, most people put too much strain on the cord when they wrap it around the flaps. You should leave a little loop at the beginning like in the picture below.

I think perhaps you've hit the nail on its head, but please note that both your picture and Apple's advice show the cable situated so that there is little cable strain. Again, I have to say that this is necessary purely because the cable strain relief is so poorly designed where the cable exits from the power supply. if Apple had simply extended the collar by about 50%, I suspect that the damage to cables would be very much reduced.

Still, I'll relay this to my bairn and maybe the new MagSafe will last longer. Thank you for the advice.

 

[andreyush]

I had my mag safe 2 cable broken... But it's easy to fix and make it stronger

Something like this .

 

[dollystereo]

Lol, long time without checking my initial post. I am convinced that they are not sturdy enough. The low voltage cable should be replaceable. Just to clarify, I had to power adapter fail without tearing down (they looked perfectly fine, but they didn't work anymore).