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Why are most iOS users so loyal?
- Thread starter Downs2011
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They are paid to try to convince you away from iPhones because the store makes 0 dollars off iPhones. Trust me I worked as a BBYM employee for about 9 months and have said the same things to people to convince them to switch to S2/S3 when I worked there. Never trust a BBYM employee when they try to tell you Android is better. They are trained and paid to do so.
Note 3 - awesome phone hardare with incredible features and a gorgeous screen, but. . .
Note 3 problems:
Gear 2 watch email function never worked right with my phone from day one
App for Gear 2 can't suddenly access the notifications for Gear 2 watch (crashes)
Wifi drops often (your internet connection has become unstable)
Bluetooth is flaky sometimes (stopping audio book from my car's screen sometimes stops it, sometimes doesn't, or stops it 30 seconds later. Once the phone rebooted itself after some bluetooth problems with my car
Phone became real hot. Turns out camera driver went nuts, sucking up massive CPU cycles, had to reboot to clear it.
My iPhone 5s problems:
(crickets)
Note 3 problems:
Gear 2 watch email function never worked right with my phone from day one
App for Gear 2 can't suddenly access the notifications for Gear 2 watch (crashes)
Wifi drops often (your internet connection has become unstable)
Bluetooth is flaky sometimes (stopping audio book from my car's screen sometimes stops it, sometimes doesn't, or stops it 30 seconds later. Once the phone rebooted itself after some bluetooth problems with my car
Phone became real hot. Turns out camera driver went nuts, sucking up massive CPU cycles, had to reboot to clear it.
My iPhone 5s problems:
(crickets)
Excellent customer service. If something goes wrong with my iOS device, I can schedule a same-day appointment at any of 5 Apple retail stores nearby and have the issue fixed (or the device replaced) by the time I walk out the store.
Mind, I'm not really loyal to any one company. I buy whatever suits me or catches my fancy. That said, whether it's because I'm just so used to iOS (been using it for 7 years straight) or because Apple really does handle UI/UX better, I tend to gravitate towards iPhones and iPads for my primary mobile devices over Android or Windows.
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Because unlike my windoze products, Apple stuff just works. I spend literally no time troubleshooting crap, restoring crap, etc. It just works. Down to one Windoze device and can't wait for it to be gone. Life is too short to be troubleshooting personal computing devices.
2 Ipads over the years 4-5 of Apple's phones, and some AppleTV's, no real issues whatsoever. I could never, ever, say that about a MS product.
2 Ipads over the years 4-5 of Apple's phones, and some AppleTV's, no real issues whatsoever. I could never, ever, say that about a MS product.
Sadly, I have heard this aswell. I guess they pretty much have to sell the iPhone because it's bound to attract tons of customers either way.
Doesn't surprise me. I went into the little mall store with my mom the other day just to feel what the Note was like since I preordered a 6+. They were trying to convince her to upgrade to an android instead of waiting for the next iPhone like she always does. They were ANNOYING.
Yea it's tough as a salesman to know that your most popular item makes your store nothing. Idea is that they will buy the expensive accessories that the store makes gobs of dollars on. One of the many reasons I quit. Couldn't bring myself to lie to customers every single day. Most of the staff I worked with owned iPhones as well. Manager even had an iPhone as his personal phone.
This isn't true...for me anyways. I have tried Android and I have found it to not be as good as iOS. I was one of first people who lined up for the Samsung galaxy tab 10.1 tablet. Well, now that I think about it I was the only person lined up at my local Best Buy store on its release day. I liked the device but it just wasn't as smooth as iOS and it didn't offer as many apps. It took forever for OS updates to be pushed to the device and after a while it just stopped received any updates at all. When bigger name apps were finally released for Android they looked as if they were designed by a 5 year old. It appears to me as if there are no coding standards at all for Android developers to adhere to.
I also own the latest Nexus 7 tablet which I really like. But, scrolling and navigation can be a little choppy at times. This has never been an issue on any iOS device that I have owned.
Yup that's how they work. Don't get me wrong. I love what they do as a whole. Conversating with customers, treating them like people, and their GSBTP is a real money saver for those who are rough on phones. However, the android love the associates are programmed to put out is ridiculous. Don't get me started on their mobile Hot Spot garbage...
I am not loyal.. I just go with what I want... I want something that works everytime and I want a good product.
iPhone are freaking well made, not from plastic but from billeted aluminium block. they feel premium.
Also, even if Android phones seem to have better spec (more ram, quad core 2.7 cpu vs dual core 1.3, etc), start and use the same app on any android phone and on an iPhone 5s (cant compare with a 6 right now) and you will see that everything is faster and more fluid on the iPhone..
So how care about spec.. I just use what's best... ;-)
iPhone are freaking well made, not from plastic but from billeted aluminium block. they feel premium.
Also, even if Android phones seem to have better spec (more ram, quad core 2.7 cpu vs dual core 1.3, etc), start and use the same app on any android phone and on an iPhone 5s (cant compare with a 6 right now) and you will see that everything is faster and more fluid on the iPhone..
So how care about spec.. I just use what's best... ;-)
For me, it's because I'm enjoying the iPhone I have so I'm not considering anything else. iPhone 6, here I come.
But when I cease to enjoy it, when it begins to annoy me like PC annoys me before, I'll buy something else. No loyalty at all.
Granted, I worked there during the Android revolution (Galaxy S2 S3 Debut). I saw so many android phones come in with issues not related to physical damage. Only iPhone issues I had come in were all physical damage related (phone in water, screen shattered by welding sparks, ran over, etc.)
iTunes and OS X. If it wasn't for the Apple ecosystem, I would have jumped ship to Android long ago.
The iPhone is nice, don't get me wrong, but I barely use any of the features and it costs a fortune. Android works just as well for my purposes -- with a greater selection of hardware and substantially lower pricing -- but it doesn't play nice with my other Apple devices.
I simultaneously admire and hate Apple for this.
The iPhone is nice, don't get me wrong, but I barely use any of the features and it costs a fortune. Android works just as well for my purposes -- with a greater selection of hardware and substantially lower pricing -- but it doesn't play nice with my other Apple devices.
I simultaneously admire and hate Apple for this.
I am loyal to Apple because:
1. The vast and tightly integrated ecosystem for music, videos and apps.
2. Amazing customer service (at least I've never had any issues).
3. Great resale value of both iPhones and Macs. I can sell my current iPhone for enough to almost cover upgrades every 2 years.
4. Hardware that lasts longer. I am still rocking a late 2008 MBP, which will run the latest OS X about to be released.
1. The vast and tightly integrated ecosystem for music, videos and apps.
2. Amazing customer service (at least I've never had any issues).
3. Great resale value of both iPhones and Macs. I can sell my current iPhone for enough to almost cover upgrades every 2 years.
4. Hardware that lasts longer. I am still rocking a late 2008 MBP, which will run the latest OS X about to be released.
I agree completely. It's funny that fans of the funny green robot always say we use that excuse too much, when everytime a new iPhone comes out, they use the "we've had that feature for years".
My response is always..."oh yeah, how much do you use it?" The answer is usually never.
The great thing about Apple is they don't just release the technology, they release the means to USE the technology. The worst part about Google Wallet wasn't the tech, it was that no retailers were really on board. Apple ignited all those retailer relationships to make sure that this feature actually had a platform to be used on.
I could repeat most of what has been said here, but I'll add this.
There have been a few times I've been a little disappointed with Apple support, or even some choices or restrictions they've made with their products. However, I can always understand the reasoning behind it, and I never feel bitter or betrayed by it.
More importantly, there have been so many moments where I have been absolutely blown away or overjoyed with Apple support, or using one of their products, etc. that it easily trumps those other instances.
Contrast that with Android, for example. I could buy a fairly new Android phone then find that I can't update to the newest software in just a few months. That's not so,etching I can understand the reasoning behind, that would just make me angry! Sure, I could probably spend a weekend hacking a tweaking to make it happen, but I know I don't have to do that with Apple products, and the simplicity is one of the things I love the most.
I used to be the guy who built his own computers from parts and loved tweaking and hacking software. One day I tried a Mac and realized I could be spending my time on better things while Apple made decisions about the hardware and software, etc. Do they always get it right? Of course not, but neither did I.
There have been a few times I've been a little disappointed with Apple support, or even some choices or restrictions they've made with their products. However, I can always understand the reasoning behind it, and I never feel bitter or betrayed by it.
More importantly, there have been so many moments where I have been absolutely blown away or overjoyed with Apple support, or using one of their products, etc. that it easily trumps those other instances.
Contrast that with Android, for example. I could buy a fairly new Android phone then find that I can't update to the newest software in just a few months. That's not so,etching I can understand the reasoning behind, that would just make me angry! Sure, I could probably spend a weekend hacking a tweaking to make it happen, but I know I don't have to do that with Apple products, and the simplicity is one of the things I love the most.
I used to be the guy who built his own computers from parts and loved tweaking and hacking software. One day I tried a Mac and realized I could be spending my time on better things while Apple made decisions about the hardware and software, etc. Do they always get it right? Of course not, but neither did I.
