Maybe I'm new here... Maybe only negative stuff is allowed here... I don't know. But I need to say this. I don't seem to have the antenna issue. I have to wrap the phone very unnaturally and wait about five full minutes to lose three out of five bars. Tried it everywhere in Rochester, NY. Maybe I'm lucky. Obviously there is an issue here. BUT... I've had issues with Apple stuff before. I had an iMac with a dead HD after two months. The camera went bad on my original iPhone 2G after six months. The optical drive in my MacBook died after a year... And yah know what? Apple ALWAYS made it right. That's why I buy all their stuff. Mistakes happen. JD Power rates them #1 for customer service FOR A FREAKING REASON!!! Why is no one willing to just give them a couple weeks to figure out what to do? They've had issues before and fixed them. Why are we so quick to ignore their track record and freak the hell out? It's bewildering to me. Yes, Steve's email response was EPICALLY STUPID but he's one man who was probably having a VERY bad day. If this issue still exists in a month with no resolution... hand me a pitchfork and I'll join the angry mob. But right now??? A few days out??? Just chill out for a few days and see what happens!!! The Nexus One had a similar issue and it took almost six months to fix. My bet is that it will take Apple less than one. I doubt many of you will bet against that if you let your anger pass and think about it logically.