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Why do some people constantly complain about Apple?
- Thread starter tymaster50
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I guess for the same reason people constantly praise Apple regardless of what they do. You can't please everyone.
I have had nothing but good times with all my Apple products. I have 2011 iMac, 2012 New iPad and iPhone 5 with a minor problem. All Have Apple care.
You'll find its some 2012 people getting iPhones on contract that seem to be complaining here a lot lately. I personally would be ashamed to vent my rage/anger over a phone( When nothing is actually wrong but ignorance, makes them think something is) knowing that was my only Apple product plus it was on contract!! Not saying anything is wrong with contract but they move over from BB then bring there silly attitude with them!! SOME NOT ALL
I see chavs now with iPhone's constantly showing off like its fashion. Not hear to offend anyone just speaking what I see
You'll find its some 2012 people getting iPhones on contract that seem to be complaining here a lot lately. I personally would be ashamed to vent my rage/anger over a phone( When nothing is actually wrong but ignorance, makes them think something is) knowing that was my only Apple product plus it was on contract!! Not saying anything is wrong with contract but they move over from BB then bring there silly attitude with them!! SOME NOT ALL
I see chavs now with iPhone's constantly showing off like its fashion. Not hear to offend anyone just speaking what I see
This question should be a category unto itself. I'm guessing that a lot of people on this site are not old enough to remember the late '80's and '90's and the battle between Apple and what became MS Windows based machines.
Back then I remember using the first Macintosh and having the "computer" guys in college I worked with laugh at the fact that it was a graphical user interface (GUI), as opposed to the programming interface they were using. This was the start of the complaints against Apple. For me, it was a no-brainer to use a word processor on the Mac - because it looked and worked just like typing on a typewriter. The word processor on the university computer system (I think it was wordperfect, but can't remember) was horrible. You looked at a flashing (green in our case) cursor and were expected to just start typing, with no visual clue that you had spacing set correctly, or margins, paragraphs - I complained to the programmers I worked with about it. They said you just need to get used to it - program the settings you want and it will print out correctly, regardless of what you see on screen. To me, that was messed up.
So the Apple vs PC battle has roots that go way back.
Back then I remember using the first Macintosh and having the "computer" guys in college I worked with laugh at the fact that it was a graphical user interface (GUI), as opposed to the programming interface they were using. This was the start of the complaints against Apple. For me, it was a no-brainer to use a word processor on the Mac - because it looked and worked just like typing on a typewriter. The word processor on the university computer system (I think it was wordperfect, but can't remember) was horrible. You looked at a flashing (green in our case) cursor and were expected to just start typing, with no visual clue that you had spacing set correctly, or margins, paragraphs - I complained to the programmers I worked with about it. They said you just need to get used to it - program the settings you want and it will print out correctly, regardless of what you see on screen. To me, that was messed up.
So the Apple vs PC battle has roots that go way back.
As Gordon Ramsay says: "I don't listen to my customer's praises, I listen to the criticism."
We all want apple to do a great job, but forcing a maps app that is incomplete and releasing Siri in beta just isn't cutting it from what we'd expect from the largest investor company in the world. I think Apple is starting to be exposed as a company that does make mistakes. That doesn't make them a bad company, but as paying customers, we want to set a high standard.
We all want apple to do a great job, but forcing a maps app that is incomplete and releasing Siri in beta just isn't cutting it from what we'd expect from the largest investor company in the world. I think Apple is starting to be exposed as a company that does make mistakes. That doesn't make them a bad company, but as paying customers, we want to set a high standard.
You may not feel the need to complain about Apple, but goodness me do you put some effort into complaining about people who complain about Apple!
On the one hand, I do think that some of the issues were blown out of proportion, and there are quite a few people who have too much emotionally invested in their phones, and who really are just way too anal. However, I think there are actually some quality control issues with these new phones.
The problem, is that Apple does make a very big deal about how well-made and beautifully assembled the phone is, when you do that, you really need to make sure that there aren't any significant quality control issues, or naturally people will notice and complain.
Much as I think the issues are not as widespread as it might seem, and many of the people unhappy with and/or returning their phones are being a little silly,( not to say there aren't people with actual issues where returning the phone is legitimate), but Apple really did sort of set themselves up for this criticism by touting this phone as utilizing nearly perfect state-of-the-art manufacturing processes that would result in a remarkably well-made phone, they really did sort of ask for it this time.
The problem, is that Apple does make a very big deal about how well-made and beautifully assembled the phone is, when you do that, you really need to make sure that there aren't any significant quality control issues, or naturally people will notice and complain.
Much as I think the issues are not as widespread as it might seem, and many of the people unhappy with and/or returning their phones are being a little silly,( not to say there aren't people with actual issues where returning the phone is legitimate), but Apple really did sort of set themselves up for this criticism by touting this phone as utilizing nearly perfect state-of-the-art manufacturing processes that would result in a remarkably well-made phone, they really did sort of ask for it this time.
Much of the complaining is due to the fact that iPhone 5 is new. These same complaints were around with the iPhone 4, and the 4s. Instead of smudges/scratches/maps, it was the glass back, antennas, and how iOS 4 drained the batteries.
Some people experienced some of these issues, some experienced all of them, and some none. But to read the posts, you'd think every single phone had the issue, and it was a travesty that Apple would release such garbage, their stock would soon fall, and that SJ had lost it.
Some people just like to complain, and this forum [and others like it] make it easy. They all get their "Internet Tough Guy" game on, and vent.
Some people experienced some of these issues, some experienced all of them, and some none. But to read the posts, you'd think every single phone had the issue, and it was a travesty that Apple would release such garbage, their stock would soon fall, and that SJ had lost it.
Some people just like to complain, and this forum [and others like it] make it easy. They all get their "Internet Tough Guy" game on, and vent.
Quite....and with regards to the removal of the YouTube App and Google Maps from the factory home screen, a good example of Apple putting an in-house spat over what the customers who enable them to exist in the first place actually want.
The reason some of us complain, even loyal customers like myself (every single piece of tech that I own at home and work that can be Apple is Apple), is because some of us are able to be objective about Apple when we feel they get things wrong in spite of our loyalty to their brand.
We're not Apple's employees or servants. We're paying customers, and we pay a premium for a product which Apple actually does claim to be a premium product.
If people didn't make their feelings known about products and service delivered by companies by sharing them with other customers in a public forum like this, and by communicating with corporations direct, corporations would never know their customers were unhappy.
Also statistically people are more likely to complain publicly about something that doesn't work for them than they are to praise it when it does work for them.
It's not some human failing.....It's just when something does work as its supposed to we quite rightly just get on and spend our time using it for what it's supposed to be used.
When it doesn't, we come to places like this forum to try to find if others are having similar problems and to try to find answers.
That explains why you see more complaints about Apple here than praise.
This might be worth complaining about: http://www.phonearena.com/news/Apple-is-reaping-a-mind-blowing-93-margin-on-iPhone-5-memory_id35178
Couldnt it also be asked "Why do some people constantly DEFEND Apple?"
People complain about McDonalds or United Airlines or Walmart and most people accept it as "consumers acting like consumers". But if someone complains about Apple then it's "Whoa! Back the F up bro while I list to you all my made up reasons for why poor helpless Apple is innocent and a problem Is you're fault!"
In the end we are consumers. We pay money and have expectations that "should" be met. These guys exist to serve consumer needs so IF someone is acting ridiculous then is it the person who paid a lot of money and didn't get what was advertised, or is it the person that is defending a giant corporation and deflecting blame in order to spare their big corporate feelings.
No it's not. The people who complain about Apple are consumers. The people who defend Apple are also consumers, they are just so delusional that they think that loving a product makes then a part of the company. It's a pretty unhealthy and one sides relationship.
When going into a new restaurant, Ramsay eats bad frozen lasagna, and the owner says "my customers rave about that lasagna, I'm not changing it" and then Ramsay turns around and there are no customers eating in the restaurant. The positive feedback didn't yeild much result, but negative feedback always forces a business owner to either take that advice and adapt or lose money.
Same thing here. Apple has lots of customers based on reputation. Now, they are serving a bad meal or two - just enough to get people talking and wondering whether or not the Samsung phone isn't too bad an alternative. The reputation clearly is buying them lots of time, but if this pattern keeps up, they will gradually lose customers.
Same thing here. Apple has lots of customers based on reputation. Now, they are serving a bad meal or two - just enough to get people talking and wondering whether or not the Samsung phone isn't too bad an alternative. The reputation clearly is buying them lots of time, but if this pattern keeps up, they will gradually lose customers.
I've only seen a few people actually consider a Samsung phone. I then tell them theat they will probably never get to use any of the novelty features such as tilt to zoom and s beam and would probably be better off sticking to their phone. Not enough people I know own an S3 to make it useful in my area, my area is pretty much iPhone land, with the occasional droid, rare windows phone, and feature phone. And no I'm not one of the "new fans" I've been using it for about 3 years now.
They think it somehow makes them looks smarter. Dissing Apple is cool right now, people love jumping on bandwagons. Kinda like in high school how goths are always dissing the popular jocks and prom Queens.
I have a house mate who hates Apple too. He recently started reading Steve's biography. I think I know why.. *rolls eyes*
Dissing Apple is "cool" right now (in the 5th grade mentality sense of coolness).
Everything comes full circle.
One day soon, Samsung or Google may surpass Apple as the most valuable company/brand in the world. When that happens, Apple will start to "fade out" of the radar of hate. The people will at that instant begin switching their criticisms and hatred towards The Big Man on the Block (be it Samsung or Google).
Remember several years ago (in the early 2000s) when Microsoft was still the clear Number One (largest, most influential and most dominant) tech company in the world? Well, when Microsoft was Number One, they were also the one company that got dissed and bagged on the most. It comes with the territory.
Everything comes full circle.
One day soon, Samsung or Google may surpass Apple as the most valuable company/brand in the world. When that happens, Apple will start to "fade out" of the radar of hate. The people will at that instant begin switching their criticisms and hatred towards The Big Man on the Block (be it Samsung or Google).
Remember several years ago (in the early 2000s) when Microsoft was still the clear Number One (largest, most influential and most dominant) tech company in the world? Well, when Microsoft was Number One, they were also the one company that got dissed and bagged on the most. It comes with the territory.