Why does Best Buy sell over retail?

Discussion in 'iPhone' started by c1phers, Sep 19, 2014.

  1. c1phers macrumors regular

    Joined:
    Oct 27, 2011
    #1
    Went into Best Buy today for a 64 GB Silver iPhone 6. They had one in stock, I traded in my phone and proceeded to pay the phone outright. The phone rang up $800, I told them that's wrong, the price is $750 for a new device, full price. The manager didn't seem to care and said, this is Best Buy, we are different, we won't match the price because its out of stock everywhere. :mad: I ended up reversing my trade in. What gives?
     
  2. TWO2SEVEN macrumors 68040

    TWO2SEVEN

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  3. haxrnick macrumors 6502a

    haxrnick

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  4. thatoneguy82 macrumors 68000

    thatoneguy82

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    #4
    True. But a big national chain?

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    That's odd. Doesn't Apple strictly control their prices at resellers?
     
  5. Starfyre macrumors 68020

    Starfyre

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    #5
    Best Buy price matches, you can ask them to price match with Apple without giving them that extra $$$.
     
  6. saltd macrumors 6502

    saltd

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    Aug 1, 2010
    #6
    I can't say I've ever known them to do that with any Apple products...
     
  7. TWO2SEVEN macrumors 68040

    TWO2SEVEN

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    #7
    I believe it is up to the manager on whether or not they price match. I have heard that it does have to be in stock where ever you are wanting them to match.
     
  8. anthonymoody macrumors 68020

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    #8
    And they wonder why people absolutely ****ing hate them. They'll be gone soon enough.
     
  9. Lava Lamp Freak macrumors 65816

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    Jun 1, 2006
    #9
    Best Buy over prices the full retail price for every single phone by $50 to $100, and they will not price match phones purchased without a contract. They stopped price matching phones purchased without a contract last year.
     
  10. fenderbass146 macrumors 65816

    fenderbass146

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    Location:
    Northwest Indiana
    #10
    I worked at Best Buy for 5 years up until 3 months ago and ran into the same thing last year with the 5s. For a company who bases there entire business model on price matching (which they do now days. The fact that they are higher then MSRP and won't price match is the biggest load of **** I've ever seen. I got in an argument with my manager about this and he said deal with it.

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    Unfortunately the majority of people are not buying outright and to the average customer that doesn't know tech doesn't know of better options. They are not going anywhere anytime soon.
     
  11. c1phers thread starter macrumors regular

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    Oct 27, 2011
    #11
    It really is bad business, I have gotten a number of my iPhones from Best Buy but after this, no more, I rather go to the Apple store or the carrier from now on. The manager was a dick and wouldn't even call somewhere else to check stock.
     
  12. TWO2SEVEN macrumors 68040

    TWO2SEVEN

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    #12
    Seems like they are counting on people who either don't pay attention or don't know any better. Sad.
     
  13. silentbob007 macrumors regular

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    Little Rock, AR
    #13
    I'd say they want to sell contracts, not hardware. seems pretty simple.
     
  14. benboy12 macrumors regular

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    Apr 5, 2014
    #14
    My Best Buy seemed to be charging the MSRP on phones. I bought mine as a Verizon Edge upgrade, but I saw other's ring up at normal price.
     
  15. Thegap77 macrumors member

    Joined:
    Sep 19, 2014
    #15
    Just picked one up and they charges $799 for a 64 regular i6

    Gonna go return it. Either they price match or I'll open it use it for 8 days and then go return it.
    That's very unethical of me...touché
     
  16. fanchee macrumors 6502a

    fanchee

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    Nov 23, 2009
    #16
    My local Best Buy did this last year with the 5s, $50 over retail. And it was because nobody else had them in stock.
     
  17. charlituna macrumors G3

    charlituna

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    Jun 11, 2008
    Location:
    Los Angeles, CA
    #17
    I highly doubt they are allowed to charge over. My guess is that someone tried to force Geek Squad or such on you.

    I might be inclined to call Apple and complain. After all Best Buy is acting as an Apple rep and not in a good way.
     
  18. Truefan31 macrumors 68040

    Truefan31

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    Aug 25, 2012
    #18

    They've always done this. At least 50 over normal retail. I've chatted with them physically and online. It's so u get a contract.
     
  19. bruinsrme macrumors 601

    bruinsrme

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    Oct 26, 2008
    #19
    $50 over retail.
    I purchased a 128g outright
    I ran the numbers and.with my discount it's cheaper to next it for a year.
    Going back tomorrow
     
  20. 0r30 macrumors 6502

    0r30

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    Texas
  21. bruinsrme macrumors 601

    bruinsrme

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    #21
    They won't on an iPhone
     
  22. martiansoldier macrumors 6502

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    Nov 12, 2010
    #22
    For BB to price match the item must be available in stock at the time at the lower priced place. So, on release date, you are SOL!
     
  23. charlituna macrumors G3

    charlituna

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    Location:
    Los Angeles, CA
    #23
    I'd still be inclined to call Apple and file a complaint about how crap a practice it is.
     
  24. silentbob007 macrumors regular

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    Jul 31, 2010
    Location:
    Little Rock, AR
    #24
    If Apple told them to sell at a certain price I believe that would be illegal. Apple can suggest a price.
     
  25. mtneer macrumors 68020

    mtneer

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    Sep 15, 2012
    #25
    If Apple won't care about the scalpers and resellers, why would they bother about Best Buy.... its the same practice.
     

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