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Why does my iPhone 5 randomly reboot?

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,783
7
New Jersey
It's been happening for a while. It'll show the Apple symbol for about 3 seconds then go back to what I was doing. It's not a huge problem but it's kind of annoying. Even after multiple restores it still happens.
 

scaredpoet

macrumors 604
Apr 6, 2007
6,627
342
I'd definitely take it to an Apple store to get swapped out. I've never had that happen before.

Have you tried to 6.0.1 update? Any change in behavior?
 

miamihacker

macrumors regular
Jun 23, 2010
102
0
Miami
This happens to me too, it also have problems with notifications, the wifi randomly leaves, the brightness randomly dims. Its getting me really annoyed
 

jennylee12

macrumors newbie
Oct 9, 2012
3
0
go back to where u bought it and ask them to change it, if u r too lazy u could try talikng little piece of paper and poutting it between battery and back cover. that could stop restarting. but the messages problem, it could be service or settings
 

ixodes

macrumors 601
Jan 11, 2012
4,429
2
Pacific Coast, USA
A good friends iPhone 5 does this. Apples replaced it twice, still had the problem. Took it back & got another replacement. This ones fine.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,783
7
New Jersey
I'd definitely take it to an Apple store to get swapped out. I've never had that happen before.

Have you tried to 6.0.1 update? Any change in behavior?

This happened on my previous iPhone 5 too, and I just updated to 6.0.1 yesterday. So either I have terrible luck or its something with the OS.
Oh it mostly happens when I'm opening the messages app.
 
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sparky12

macrumors newbie
May 23, 2012
16
0
This happened on my previous iPhone 5 too, and I just updated to 6.0.1 yesterday. So either I have terrible luck or its something with the OS.
Oh it mostly happens when I'm opening the messages app.

Same here. It's happened about 3 times already. I'm glad I'm not the only one with this problem.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,783
7
New Jersey
How many times have you seen it happen?

about 5 or 6 times. And this isn't exclusive to the iPhone 5. It actually happened on my iPhone 4 with iOS 6 too. from beta 3 to gold master. It's more commonly seen when I get a text and almost immediately unlock it. I don't see anything in diagnostics and usage data about it.
 

Merkie

macrumors 68020
Oct 23, 2008
2,109
682
I have seen this happen too on my iPhone. It always happens after closing the camera... Very strange.
 

thadoggfather

macrumors G5
Oct 1, 2007
12,592
10,229
Anyone swap their phone because of this?

Tymaster you said you did: is it happening equally as often as your previous one?

I think I only will if it happens frequently enough to be a nuisance.

Otherwise I'm just paranoid; and my screen on this one is incredible!
 

Leonard1818

macrumors 68020
Nov 15, 2011
2,459
401
this happened to me briefly the other day. I recall it happening on my 4s once or twice perhaps. I forget what I was doing... either opening camera or just swiped a message to the right so I could reply. Saw apple logo. Before I could even say "what the heck?" it was back.

It wasn't "rebooting" just waiting or crashing/recovering and popped up the little :apple: to remind me who's the boss of this phone.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,783
7
New Jersey
Anyone swap their phone because of this?

Tymaster you said you did: is it happening equally as often as your previous one?

I think I only will if it happens frequently enough to be a nuisance.

Otherwise I'm just paranoid; and my screen on this one is incredible!

I swapped my phone but not because of this, and happens just about equally. Like people said it usually happens when you're launching the messages app, usually with quite a few apps in the multi-task bar (like maybe 10 or so). You can't recreate it, it just happens randomly. There are no logs about it though.
 

Rocko1

macrumors 68020
Nov 3, 2011
2,070
4
go back to where u bought it and ask them to change it, if u r too lazy u could try talikng little piece of paper and poutting it between battery and back cover. that could stop restarting. but the messages problem, it could be service or settings

This is your advice? Open up your new phone and wedge a piece of paper between the battery and the back? This is just ridiculous on so many levels. :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:


Restore as new. If it still happens, take it back for replacement. They will ask you to restore as new anyway, tell them you already did.
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,783
7
New Jersey
This is your advice? Open up your new phone and wedge a piece of paper between the battery and the back? This is just ridiculous on so many levels. :rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:


Restore as new. If it still happens, take it back for replacement. They will ask you to restore as new anyway, tell them you already did.

they will do it anyway, that is the first thing they do basically. Restore as new and send you home.
 

iapplelove

macrumors 601
Nov 22, 2011
4,997
6,965
East Coast USA
It's been happening for a while. It'll show the Apple symbol for about 3 seconds then go back to what I was doing. It's not a huge problem but it's kind of annoying. Even after multiple restores it still happens.

mine has done that a few times maybe about 3 times since launch day
 

thadoggfather

macrumors G5
Oct 1, 2007
12,592
10,229
given how many people have chimed in here and other threads and some on Apple Support message boards, I would say it is not wise to swap out one's phone for this issue as you could likely get one with an issue that actually is more isolated and hardware-related instead.

Sort of reminds me of iPhone OS 4.0 on iPhone 4. The proximity sensor for making calls like gave up after no time, except I heard so many people with the issue I held off. Low and behold, 4.1 onward made my proximity sensor flawless, no longer face-dialing people while on the phone... I held off on swapping my phone because everything else worked great, and it was a good call in the end because I went to Europe with it and needed that preserved baseband to have ultrasn0w/be able to use my AT&T iPhone as a phone. Prepaid data goodness was a wonderful addition overseas.

Most evidence points to it being an iOS 6 bug. Especially since 4S users can reproduce a springboard crash by dragging an icon to a folder on another page :confused: though I haven't had my hands on a 4S/iOS 6 device to test it out. Any major iOS x.0 version has a few screwy things out of the box, sometimes some of the flaws are more obvious than others.

As long as it weren't happening on like a daily basis or anything..

Reminds me, my 4S I got ended up randomly shutting itself off a few times over the course of the time I had it (like 6 months) i.e. would go to a movie, not turn my phone off, check it, and find it to be off and have to turn it back on again. Wasn't sure what the deal was with that, but everything else worked great except for it being hot and the screen being terrible quality relative to my 4, but I didn't want to swap it for fear of getting one with serious serious issues. The swap game isnt' a fun one.
 
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sviato

macrumors 68020
Oct 27, 2010
2,292
50
HR 9038 A
It's been happening for a while. It'll show the Apple symbol for about 3 seconds then go back to what I was doing. It's not a huge problem but it's kind of annoying. Even after multiple restores it still happens.

I've had this too on my old 4S which was jailbroken. I figured it was because of the jb, but I've had my phone replaced at Apple recently and haven't jailbroken this one and it happened again a few days ago.

However, I did restore from backup which has data since I got an iPhone 4 on iOS4 so I think it may be some corrupted file or something. Try setting up as new maybe?
 

tymaster50

macrumors 68030
Original poster
Oct 3, 2012
2,783
7
New Jersey
I've had this too on my old 4S which was jailbroken. I figured it was because of the jb, but I've had my phone replaced at Apple recently and haven't jailbroken this one and it happened again a few days ago.

However, I did restore from backup which has data since I got an iPhone 4 on iOS4 so I think it may be some corrupted file or something. Try setting up as new maybe?
I believe it's an iOS 6 only bug. Maybe it's just Apple's way of showing who's in charge.
 
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