Why won't fingerprint unlock?

[iphone joe]

Picked up the new macbook pro, why can't i unlock it with my finger when i turn it on? i saved my fingerprint.

 

[Barnfather]

need to enter password after powering on. Then it should work when exiting sleep mode.

 

[iphone joe]

i don't understand

 

[anzio]

i don't understand

I'm assuming you're trying to boot the machine. Barnfather is saying that you'll need to enter your password for the first boot (similar to iOS where your passcode is required to activate Touch ID). This is probably because of FileVault encryption. Your password will be required on first boot, but then you can authenticate with Touch ID once access has been granted.

 

[Apple_Robert]

i don't understand

It works the same way as the iPhone or iPad. When you restart your phone, you have to enter your password so that the phone recognizes you from that point forward. The new Mac is no different.

 

[iphone joe]

ok thanks, this is my first macbook. after sleep mode it just comes back on

 

[xraydoc]

https://forums.macrumors.com/threads/macbook-pro-2016-15-touch-id-not-working-for-logon.2015827/

 

[Apple_Robert]

ok thanks, this is my first macbook. after sleep mode it just comes back on

Welcome to Mac Land 🙂 This is the best forum to read and get advice. You will learn a lot.