Why won't fingerprint unlock?

Discussion in 'MacBook Pro' started by iphone joe, Nov 17, 2016.

  1. iphone joe macrumors regular

    iphone joe

    Joined:
    Feb 10, 2011
    Location:
    NY
    #1
    Picked up the new macbook pro, why can't i unlock it with my finger when i turn it on? i saved my fingerprint.
     
  2. Barnfather macrumors regular

    Barnfather

    Joined:
    Dec 30, 2009
    Location:
    UK
    #2
    need to enter password after powering on. Then it should work when exiting sleep mode.
     
  3. iphone joe thread starter macrumors regular

    iphone joe

    Joined:
    Feb 10, 2011
    Location:
    NY
  4. anzio macrumors 6502

    Joined:
    Dec 5, 2010
    Location:
    Innisfil, Ontario, Canada
    #4
    I'm assuming you're trying to boot the machine. Barnfather is saying that you'll need to enter your password for the first boot (similar to iOS where your passcode is required to activate Touch ID). This is probably because of FileVault encryption. Your password will be required on first boot, but then you can authenticate with Touch ID once access has been granted.
     
  5. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #5
    It works the same way as the iPhone or iPad. When you restart your phone, you have to enter your password so that the phone recognizes you from that point forward. The new Mac is no different.
     
  6. iphone joe thread starter macrumors regular

    iphone joe

    Joined:
    Feb 10, 2011
    Location:
    NY
    #6
    ok thanks, this is my first macbook. after sleep mode it just comes back on
     
  7. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #8
    Welcome to Mac Land :) This is the best forum to read and get advice. You will learn a lot.
     

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