So someone had to make a ton of calls to get the phone to the Apple store so that it can be sold. Yeah...totally just like a new car...It's like a new car, there's always a few miles on it even from the dealership
I wonder if anyone else has noticed anything like this? I might expect an hour or two testing, but 20 seems like a lot. Maybe they are run through testing via machine? That would explain a lot.
But were there contacts on the phone? pictures? any other indications that someone might have used it?
So someone had to make a ton if a calls to get the phone to the Apple store so that it can be sold. Yeah...totally just like a new car...
(And, by the way, most people would like for their new car to be given to them with very low mileage on it, even if some would be acceptable. 20 hours of talk time on a new phone is probably more along the lines of a few hundred miles, if not slightly more, on a new car, and most would actually not like that or consider it all that "new" unless they perhaps specifically got the car from somewhere far away and knew it would be driven to them.)
Why are you asking if the phone was jailbroken?
Contract manufacturers don't jailbreak phones to test them. The OP claims the box was factory sealed.