So i just got off the phone with AT&T regarding the iPhone 4S and after a long talk about how theres no logic in charging anyone what they charge for an early upgrade fee, i ended up getting $ credited into my account. Long story short, heres how the convo went....
Spoke to upgrade rep about why i cant just have my upgrade be moved up a couple months...long story short, they cant cause its Apple. well duh. no surprise.
Asked why i SHOULDNT just leave AT&T by paying an early termination fee, in my case $185, (they said it differs with everyone. some people can have a fee for $150!) and go to sprint or verizon and pay $199. Rep got surprised but still didnt budge. Told him to connect me to the person who does cancellations.
Spoke to cancellation rep, told them the same story. Long story short, she said that everyone calls about this and the best advice she had was to make my plan a family plan and get an extra line for $199.
(clearly their sales pitch to person who is horrible with math)
Told her that that idea is completely retarded. If i were to do that, i would have to pay $199 for the phone, plus $9.99 a month (according to her) for 2 years. $9.99 x 24(months) = +$250(with taxes and fees) + $199 = +$450. In the end, id be paying more then an early upgrade price!!
After she realized how idiotic her advice was, she said she'd be able to credit me $60 for that second line. ..... yipee....thatd be around $390 now...
...kept arguing about how i dont want another damn useless phone line but then i thought, WAIT, just credit me $60 in my current account/line!
if i were to pay an early upgrade fee for $185, go to sprint, pay $199 for the phone, it'd cost ~$385. if i were to stay with AT&T, get the early upgrade for $449 and use the $60 credit, it'd be $390! $5 difference, i still only have one line, and i stay as a loyal customer to AT&T! The rep ended up getting confused with the math and constantly asked me to repeat myself. She eventually got it and praised me with grace lol she told me that my idea was brilliant and that it's a great way to tell people who are planning on leaving AT&T for another carrier to not do it!
SOOOO..i got $ bonus into my account and she said that anyone i tell can do it too cause they "want to keep their AT&T customers" Remember, if your termination fee is cheaper then mine, youre price can drop even more!
Spoke to upgrade rep about why i cant just have my upgrade be moved up a couple months...long story short, they cant cause its Apple. well duh. no surprise.
Asked why i SHOULDNT just leave AT&T by paying an early termination fee, in my case $185, (they said it differs with everyone. some people can have a fee for $150!) and go to sprint or verizon and pay $199. Rep got surprised but still didnt budge. Told him to connect me to the person who does cancellations.
Spoke to cancellation rep, told them the same story. Long story short, she said that everyone calls about this and the best advice she had was to make my plan a family plan and get an extra line for $199.
(clearly their sales pitch to person who is horrible with math)Told her that that idea is completely retarded. If i were to do that, i would have to pay $199 for the phone, plus $9.99 a month (according to her) for 2 years. $9.99 x 24(months) = +$250(with taxes and fees) + $199 = +$450. In the end, id be paying more then an early upgrade price!!
After she realized how idiotic her advice was, she said she'd be able to credit me $60 for that second line. .....
yipee....thatd be around $390 now......kept arguing about how i dont want another damn useless phone line but then i thought, WAIT, just credit me $60 in my current account/line!
if i were to pay an early upgrade fee for $185, go to sprint, pay $199 for the phone, it'd cost ~$385. if i were to stay with AT&T, get the early upgrade for $449 and use the $60 credit, it'd be $390! $5 difference, i still only have one line, and i stay as a loyal customer to AT&T! The rep ended up getting confused with the math and constantly asked me to repeat myself. She eventually got it and praised me with grace lol she told me that my idea was brilliant and that it's a great way to tell people who are planning on leaving AT&T for another carrier to not do it!
SOOOO..i got $ bonus into my account and she said that anyone i tell can do it too cause they "want to keep their AT&T customers" Remember, if your termination fee is cheaper then mine, youre price can drop even more!
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