Wi-Fi Calling Now Available for AT&T Users

[Leoleon]

How does the call quality compare to cellular?

You’ll never know. You are using an iPhone 5s.

 

[gsmornot]

agreed. same thing happened for me. Once I get it working again I will give it 1 more try then I will never use it again unless it works perfectly.

Keep it as a tool in your bag. You never know where life puts you and it may have you in a place with nothing but wifi. Switch it on, make your call and be thankful. Maybe its not in the end a day-to-day feature for you but really, never again?

 

[Carlanga]

While your plan is older this new feature changes nothing for you. You still have the same limits you had prior. What this changes is your ability to communicate if you're in an area with poor radio coverage but available wifi. If your normal month is 10 text messages then you will still be able to send 10 as before. Billed is just a way of saying this feature uses your current plan in the same way as before.

I know that, all I want is the extra coverage in hospitals etc. Yet, I can't complete the sign up, gives me a red error on the address bar firs line no matter what I write be it a letter o number

 

[currocj]

You're being absurd. One has nothing to do with the other. If you have bad coverage with ATT, why did you choose them as your provider???? If you happen to be in an area with bad coverage, with wifi you have an alternative if wifi is available. No one is forcing you to use it. Don't turn it on. Some of you people amaze me with the ridiculous statements you make.

Are you being paid by AT&T to counter logical complaints?

 

[gsmornot]

I know that, all I want is the extra coverage in hospitals etc. Yet, I can't complete the sign up, gives me a red error on the address bar firs line no matter what I write be it a letter o number

Sorry to hear that and I have not seen any other examples that I could pass along to you. Try your basics if you have not already like rebooting your phone and trying again. Not talking down here, just chatting suggestions since I have no other ideas at the moment outside of calling in to support. Sorry.

 

[DotCom2]

Yeah... does WiFi calling completely obsolete the M-Cell tower? Can we get rid of those? Is there any reason to keep using one?

I just disconnected mine and I'll see how it goes but I sure would like to get rid of it!

 

[Robbrag]

can't get it to take street address, no matter what letter/number I put in, I get the red error tab...

You have to enter it EXACTLY. My address has Street in it and I got the same error. I looked my address up on Google and it shows St, abbreviated, no period. I tried that and then it worked.

 

[currocj]

If they actually do count against my limited minutes, that's ridiculous.

 

[DotCom2]

6S+

Did you get it working?
There is another post on here that says if you bought it from Apple it's not setup for Wi-Fi Calling.
Hmmmm dunno

 

[iZollo]

Talked to AT&T Tier 2 and Tier 3 support. According to them, if you purchased a 6s, 6s+ from Apple directly (didn't mentioned 6, 6+), those are not yet currently capable of Wifi Calling on AT&T. Something about there needed to be an agreement attached to the account when you purchase the phone, and Apple was not doing that.

I have a 6s+ from Apple Day one, purchased full price, and i get the error about your account not currently setup for wifi calling.

You do need a new sim Card, so if you have an old one, you will need to change it out. But they say they are working with apple on this. Now no idea if this is true, but they are not able to hit the switch and apply the agreement on the backend on my account, as they get an error.

I bought my phone through apple upgrade program and it gave me no errors

 

[modnar]

Talked to AT&T Tier 2 and Tier 3 support. According to them, if you purchased a 6s, 6s+ from Apple directly (didn't mentioned 6, 6+), those are not yet currently capable of Wifi Calling on AT&T. Something about there needed to be an agreement attached to the account when you purchase the phone, and Apple was not doing that.

I have a 6s+ from Apple Day one, purchased full price, and i get the error about your account not currently setup for wifi calling.

You do need a new sim Card, so if you have an old one, you will need to change it out. But they say they are working with apple on this. Now no idea if this is true, but they are not able to hit the switch and apply the agreement on the backend on my account, as they get an error.

I have an iPhone 6s purchased from Apple and have used wifi calling on AT&T with no problems.

 

[melman101]

Did you get it working?
There is another post on here that says if you bought it from Apple it's not setup for Wi-Fi Calling.
Hmmmm dunno

Not true

I bought my phone through apple upgrade program and it gave me no errors

Same here.

 

[getrealbro]

Talked to AT&T Tier 2 and Tier 3 support. According to them, if you purchased a 6s, 6s+ from Apple directly (didn't mentioned 6, 6+), those are not yet currently capable of Wifi Calling on AT&T. Something about there needed to be an agreement attached to the account when you purchase the phone, and Apple was not doing that.

I have a 6s+ from Apple Day one, purchased full price, and i get the error about your account not currently setup for wifi calling.

You do need a new sim Card, so if you have an old one, you will need to change it out. But they say they are working with apple on this. Now no idea if this is true, but they are not able to hit the switch and apply the agreement on the backend on my account, as they get an error.

Hmmmm....

I ordered my 6s on day one directly from Apple as an upgrade to my antique 3gs/Razr. Wifi Calling seems to be working OK for me. I turned on Airplane mode, then turned WiFi back on. The AT&T WiFi "wireless logo" appeared in the upper left. And I made a few calls.

--- GetRealBro

p.s. WiFi calling is a big deal for us. The only cell service in our valley is AT&T. We have two iPhones and an AT&T Wireless Home Phone. Twice in the last year the valley's only AT&T tower went down. OOPS no home or cellular telephone service for over 12 hrs. But our line of sight wireless ISP stayed up. So we could have used WiFi calling to at least report the problem.

 

[benjitek]

AT&T is not the only company with HDVoice in thier ad's. Verizon uses the same name because its not a brand but a technology. Also, HDVoice is not everywhere VoLTE is yet.
Edit: Had to look, but T-Mobile uses the term too.

HD Voice isn't as generic as VoLTE. T-Mobile, AT&T and Verizon use AMR-WB (adaptive multi-rate, wideband) while Sprint uses EVRC-NW over its CDMA 1X Advanced network.

 

[fmalloy]

If they actually do count against my limited minutes, that's ridiculous.

That's right - it uses your minutes. Of course. You're being charged minutes to use your own wi-fi network when their cellular signal is insufficient to maintain a call.

Oh, but don't complain - plenty of people here will say that this logic is utterly ridiculous, and we should be HAPPY that AT&T is allowing us to use our own paid wi-fi to extend their network.

 

[ZCT]

Except not everyone uses Skype for calls. And others don't have iPhones.

Skype has a deal where you can use Skype app to call a regular land line or regular cell phone. Audio only. You don't have to have the person at the other end have Skype.

They charge for this, but I've found it fairly reasonable to call abroad.

 

[inscrewtable]

I have to say that I'm not too impressed about the ad hoc wifi logo.


EDIT: added my cack handed version...

 

[fmalloy]

This feature is most useful for places where providing service wouldn't be possible. Like in the basement of my university's library, or the basement of my house. Both places that are underground and not exactly able to get cell service even though there are towers right outside.

As long as they don't block whatever ports AT&T is using. My corporate IT blocks ports for mail, and wi-fi calling is not working here. I have left a message for IT but the chances of them opening ports to allow wi-fi phone calls is next to NIL.

 

[ericgtr12]

I can finally get rid of those crappy microcells I have that constantly need to be rebooted.

Please let us know how that turns out. I'm hoping to do the same with mine.

 

[benjitek]

Talked to AT&T Tier 2 and Tier 3 support. According to them, if you purchased a 6s, 6s+ from Apple directly (didn't mentioned 6, 6+), those are not yet currently capable of Wifi Calling on AT&T. Something about there needed to be an agreement attached to the account when you purchase the phone, and Apple was not doing that.

Sounds like they need to hold a training seminar for their support staff. I pre-ordered my AT&T 6S+ from Apple at full price, and it works just fine with WiFi calling. I wasn't, and never have been, asked to accept any sort of agreement making the service possible...

 

[LasersGoPewPew]

Did you get it working?
There is another post on here that says if you bought it from Apple it's not setup for Wi-Fi Calling.
Hmmmm dunno

Still nothing. I do have the T-Mobile model though, maybe that's why? Idk...

 

[gsmornot]

HD Voice isn't as generic as VoLTE. T-Mobile, AT&T and Verizon use AMR-WB (adaptive multi-rate, wideband) while Sprint uses EVRC-NW over its CDMA 1X Advanced network.

Hey, I don't want you to get the idea that I'm trying to compete with you on the terms or anything. I read your post "A benefit of WiFi calling is that it also means if you're in an area where WiFi Calling is available, you now also have AT&T's HD-Voice, their branding for VoLTE -- a capability of 6/6S iPhones." as HDVoice is equal to VoLTE as in they are the same thing. Sorry if I misread your quote.

 

[DankIllini]

Talked to AT&T Tier 2 and Tier 3 support. According to them, if you purchased a 6s, 6s+ from Apple directly (didn't mentioned 6, 6+), those are not yet currently capable of Wifi Calling on AT&T. Something about there needed to be an agreement attached to the account when you purchase the phone, and Apple was not doing that.

I have a 6s+ from Apple Day one, purchased full price, and i get the error about your account not currently setup for wifi calling.

You do need a new sim Card, so if you have an old one, you will need to change it out. But they say they are working with apple on this. Now no idea if this is true, but they are not able to hit the switch and apply the agreement on the backend on my account, as they get an error.

I bought mine from Apple and my wifi calling works fine.

 

[iZollo]

Just finished using wifi calling on AT&T the voice quality was great and my phone was bought from apple

 

[Carlanga]

....

no worries

You have to enter it EXACTLY. My address has Street in it and I got the same error. I looked my address up on Google and it shows St, abbreviated, no period. I tried that and then it worked.

Thanks rob this did it! I went into google and wrote my avenue address and it gives it way different than USPS, once I put the avenue address like it said on google maps it worked and now I have WIFI calling It needed 3 numbers before av or avenue and I have lived here for 15 years and those numbers are the first time I see them.