Will Apple care+ cover this?

[cwosigns]

had to wait 1 1/2 hr for a walk-in. then 1hr for the screen replacement. I had other things to do near by and it was in a mall so i did some xmas shopping. but it doesnt hurt to just try and ask.

My BF got his screen replaced the same way (iPhone 6). If it's a straight crack, it's usually caused by a manufacturing defect as the phone should be able to withstand a certain amount of pressure. But a spiderweb pattern indicates an impact. That's what the genius told us.

 

[lakaiordie]

My BF got his screen replaced the same way (iPhone 6). If it's a straight crack, it's usually caused by a manufacturing defect as the phone should be able to withstand a certain amount of pressure. But a spiderweb pattern indicates an impact. That's what the genius told us.

mine was just a single hairline crack in the corner. and its covered under the regular warranty, unless theres signs of impact then its not.

 

[imagineadam]

If you do an express replacement you will get a refurbished phone for $99. If you take it to a genius they will most likely not replace it. Does it have the hissing problem or white noise during recording video? If yes, Apple will give you an in warranty replacement for free

I have an unevenly lit screen with a pink tinge in the upper half of the screen and when I record videos you can hear a ticking sound (from the processor) that you can hear on videos when you crank the volume up. The sound sounds like a ticking sprinkler. I also have apple care plus.

From your experience do they really replace the phone without much trouble for the sound showing up on videos? I'm just thinking for the future. Maybe in a year I will try to get an express replacement. I just don't want to do it yet because I fear I'll get one with an even worse screen or some other problem. It's happened before! But I would like a "good one" by the end of warranty so if I go to sell it someday all will be well. Plus a new JB scratch free shell would be more appealing as well.

 

[DUIduckSAUCE]

I have an unevenly lit screen with a pink tinge in the upper half of the screen and when I record videos you can hear a ticking sound (from the processor) that you can hear on videos when you crank the volume up. The sound sounds like a ticking sprinkler. I also have apple care plus.

From your experience do they really replace the phone without much trouble for the sound showing up on videos? I'm just thinking for the future. Maybe in a year I will try to get an express replacement. I just don't want to do it yet because I fear I'll get one with an even worse screen or some other problem. It's happened before! But I would like a "good one" by the end of warranty so if I go to sell it someday all will be well. Plus a new JB scratch free shell would be more appealing as well.

I brought in a JB 7 plus with water damage and shattered screen. I expected to pay $99 for an ac+ replacement. The genious gave me a refurb at no cost because it made the static noise sounds when held up to the ear. It was logged as an in warranty replacement and didn't count against my two ac+ incidents.

 

[imagineadam]

I brought in a JB 7 plus with water damage and shattered screen. I expected to pay $99 for an ac+ replacement. The genious gave me a refurb at no cost because it made the static noise sounds when held up to the ear. It was logged as an in warranty replacement and didn't count against my two ac+ incidents.

Interesting. I thought some noise from the processor is "normal" but some people say it's not and they have recieved silent iPhone 7's? Is yours silent? No ticking or whining? I can hear a ticking sound and whiny noises as soon as I put it up to my ear. I guess I'll have no problem getting a replacement in the future for no charge.

 

[lakaiordie]

I brought in a JB 7 plus with water damage and shattered screen. I expected to pay $99 for an ac+ replacement. The genious gave me a refurb at no cost because it made the static noise sounds when held up to the ear. It was logged as an in warranty replacement and didn't count against my two ac+ incidents.

you just got lucky and the person helping you was nice. this time of year they are really busy, maybe everything wasnt checked . but i wouldn't expect a water damaged phone to be covered at no cost.

 

[Newtons Apple]

So I should keep using it, and wait a few months until it fell down again, then to there and pay 99€ to replace it on the spot, correct?

Well if you plan to keep dropping your iPhone, I would wait till one of the drop damaged it to the point it no longer works.

If you drop often you need to buy a good case.

 

[DUIduckSAUCE]

Interesting. I thought some noise from the processor is "normal" but some people say it's not and they have recieved silent iPhone 7's? Is yours silent? No ticking or whining? I can hear a ticking sound and whiny noises as soon as I put it up to my ear. I guess I'll have no problem getting a replacement in the future for no charge.

Very little noise on the new one. This occurred 3-4 weeks ago.
[doublepost=1480792225][/doublepost]

you just got lucky and the person helping you was nice. this time of year they are really busy, maybe everything wasnt checked . but i wouldn't expect a water damaged phone to be covered at no cost.

They initially were going to try and charge me $29 for the broken screen and then issue me a refurb for the static noise. The system was not able to do this transaction so they ignored the broken screen.

 

[Brandonjr36]

If your worried about them not replacing the whole phone just bend it or something. Before taking it in. Or just use it til you Mess it up more. Which will probably happen since you don't have a case on it.

 

[chfilm]

Well yea that's my plan.. but usually I am super careful with it... haha so I'm worried that I won't damage it more but have to look at these cracks every day and ocd about them. The BSE protected the phone perfectly on the back side, but I left the display naked, which was my mistake. When they repair it or replace it, I'll put the full body wrap all around it, including the screen. I find the Apple leather case makes the plus unbearably clumsy and heavy and it hides the awesome jet black color.

 

[laudern]

It is an insurance program

It is most definitely not an insurance plan. It is an extended warranty.

 

[DUIduckSAUCE]

It is most definitely not an insurance plan. It is an extended warranty.

covering accidental damage from handling most definitely sounds like insurance to me.

 

[laudern]

covering accidental damage from handling most definitely sounds like insurance to me.

It can sound like whatever it wants to you. It doesn't make it an insurance policy.

 

[DUIduckSAUCE]

It can sound like whatever it wants to you. It doesn't make it an insurance policy.

you need to look up the definition of insurance.

 

[laudern]

you need to look up the definition of insurance.

Sigh. It doesn't matter what my definition of insurance means. And I was pandering to you when I said it can sound like whatever it wants to you.

It is extended coverage with the added protection of accidental damage. Extended coverage should in itself give you a pretty big clue as to what you are purchasing. What exactly is applecare extending??? I don't know whether or not I should answer that as I don't fully trust your deductive reasoning.....

Before you argue back. Please supply a link from apple stating they provide insurance. I was going to to go to the applecare T&C page, but my internet is being ****. I wish I had insurance against bad internet!!!!

 

[DUIduckSAUCE]

Sigh. It doesn't matter what my definition of insurance means. And I was pandering to you when I said it can sound like whatever it wants to you.

It is extended coverage with the added protection of accidental damage. Extended coverage should in itself give you a pretty big clue as to what you are purchasing. What exactly is applecare extending??? I don't know whether or not I should answer that as I don't fully trust your deductive reasoning.....

Before you argue back. Please supply a link from apple stating they provide insurance. I was going to to go to the applecare T&C page, but my internet is being ****. I wish I had insurance against bad internet!!!!

Sigh

 

[chfilm]

google translate "Versicherungspolice" = "insurance policy"
"Versicherungsbedingungen" = terms of insurance.

Solved.

 

[laudern]

google translate "Versicherungspolice" = "insurance policy"
"Versicherungsbedingungen" = terms of insurance.

It is not an insurance policy. Apple actually refer to it as a protection plan. The protection plan is a continuation of your 1 year warranty. Thus you are buying an extended warranty, where if you actually want to use the warranty you have already purchased, you need to pay a usage fee. This is not that hard to understand. You do not pay premiums for continued use of applecare. It is not a warranty. It is a one-off extended warranty.

What other 'insurance policy' do you know of, anywhere in the world,where the insurer only limits you to insure your contents for 2 years and no longer? Yes you need to pay an "excess" if you want to use your applecare, but that is the only similarity that applecare has with an insurance policy.

If it were an insurance policy, you would not be required to have applecare prior to your 1 year's worth of warranty running out. You would pay a premium based off the condition and age of your device (depending on the local laws governed by insurance policies). You would be able to continue to insure the device for as long as you are happy to pay for the insurance...And if you made a claim, your premiums for the following year would be higher than if you did not make a claim (depending on the local laws governed by insurance policies).

Depending on Local laws, a child can not take out an insurance policy without adult consent. How many kids buy an iPhone with applecare+?????

To suggest that applecare is an insurance, is to state you have the most basic and simplest understanding of what insurance is.

And finally, have you ever heard of anyone being convicted of insurance fraud because they made a claim of accidental damage, when in face they damaged it on purpose??? No you have not. Because it is not insurance.

 

[DUIduckSAUCE]

google translate "Versicherungspolice" = "insurance policy"
"Versicherungsbedingungen" = terms of insurance.

Solved.

Looks like our local geico agent didn't like your link.

 

[Applejuiced]

you need to look up the definition of insurance.

Its not insurance.
Insurance is highly regulated and thus companies stay far far away from using that term along with all the baggage that comes with it.
That's why they label this program as a "protection plan" that has many limits and time frame attached to it.

 

[DUIduckSAUCE]

Its not insurance.
Insurance is highly regulated and thus companies stay far far away from using that term along with all the baggage that comes with it.
That's why they label this program as a "protection plan" that has many limits and time frame attached to it.

Looks like they label it that way in Germany.

 

[Applejuiced]

Looks like they label it that way in Germany.

Not really sure how they label it there, but the program is very similar to insurance with a few different twists and thus is not allowed to be called insurance.

 

[chfilm]

Guys, apple themselves call it insurance on their website in Germany. I sent you the link! What else is there to discuss?

 

[Applejuiced]

Guys, apple themselves call it insurance on their website in Germany. I sent you the link! What else is there to discuss?

I don't dispute you.
In various countries it's probably different the way is worded or represented.
In the US is not sold as device insurance that's all we were saying.

 

[laudern]

The literal meaning when being translated can have completely different meanings in different languages, particularly when you a depending on an algorithm to differentiate between two words which can mean very similar things. Not knowing German myself I can not give any weight to what a google translation states as fact when disputing two words which can, depending on the context, be interchangeable.

Case in point, there are people in this very thread confusing the meaning of the word warranty and insurance in the English language, when Apple has never once referred to applecare as insurance, but continually states it extends the coverage that you are entitled to when purchasing any apple product.