I was leaving my car, with my iPad (with the useless smartcover on) when all of a sudden my baby brother comes along and slaps my iPad out of my hand. Luckily it feel on its side first before the hard concrete hit the glass panel. This left me with a horribly scratched iPad 2. It's whole right metallic bezel is just chipped. Something very noticeable while staring at. I researched, and found out that apples warranty doesn't cover cosmetic defects, but that got me thinking. I bought my iPad 2 on day 1, and it had a huge light leakage problem, but I decided to ignore it. So my question is, will apple replace my iPad 2 under light leakage issues even though I spent four months without telling them about it? And another thing, apple seems to have certain "exceptions" whenever my family buys/sends apple products to the genius bar. For example, like 5 months ago, I opened up my iPhone 4 to try to do a white conversion, but ended up screwing something up on it. The water sensor was enabled, and the phone would not boot up. When I got to the apple store, the cliked away on their computers and after 15 minutes or so (after having already opened up the phone) activated me a completely new iPhone. Is this normal? Yet again my family is a huge apple consumer. We buy new macs almost yearly, as well as new iPhones/iPads for every family member. So, is it true apple has certain preferences? Another example was this time my sisters iMac was damaged during an airplane trip, and was out of warranty by like a year, and they repaired it (motherboard damage) free of charge. It's weird. So is this normal, and will it help me to get my iPad replaced?