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Will AppleCare fix PB if I dropped it?
- Thread starter Skilz34
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latergator116 said:
What about if they can definitely see that the case is damaged (by accident or otherwise) but, the unit still boots up and works?
johnnyjibbs
macrumors 68030
As AppleCare doesn't cover accidental damage, Apple is under no obligation to make repairs free of charge to machines that are physically damaged or otherwise by the user. However, even if it is obvious that the machine has been dropped, they would still be prepared to fix it for a fee (which can often be prohibitive, depending on the severity of the damage). However, it would generally be far cheaper to go elsewhere for charged repairs.
If the machine works but is simply aesthetically damaged, I expect their answer would definitely be along the lines of "live with it" or "pay us lots of money to put it right."
Worth a try, as always, first though.
If the machine works but is simply aesthetically damaged, I expect their answer would definitely be along the lines of "live with it" or "pay us lots of money to put it right."
Worth a try, as always, first though.
an update.........
my PB started making a high pitched squeal noise recently. so i took it to the apple store and they said it was the fan. The guys noticed my hinge and said it looked like a hinge problem the TI books have......they offered to mail the PB off for me and even shipped it to my work when completed. Sure enough, it arrived with a replaced fan and screen! It's a beaut again!
So the moral of the story is, honesty IS the best policy. Good will always come back to you.
my PB started making a high pitched squeal noise recently. so i took it to the apple store and they said it was the fan. The guys noticed my hinge and said it looked like a hinge problem the TI books have......they offered to mail the PB off for me and even shipped it to my work when completed. Sure enough, it arrived with a replaced fan and screen! It's a beaut again!
So the moral of the story is, honesty IS the best policy. Good will always come back to you.
I had a similar experience with my iBook. Sadly, AppleCare will not help, it doesn't cover it like someone said.
As a result, there's a white line on my screen & the logic board had to be replaced, and this was before the iBook logic board recall. 😡
However, this place called Manco (Glendale, CA) helped me out. Les was the tech's name, and he was really helpful. He did the repairs for me for $500 when Apple wanted $800+, no problems since. Manco is also an authorized Apple Dealer/Repair shop --- NICE! In fact, he made me feel so at ease that, Im going to buy my next Mac from him. Also, when he did the repair, he installed Panther for me, when it barely came out. VERY COOL!
If you need info, PM me. 🙂
As a result, there's a white line on my screen & the logic board had to be replaced, and this was before the iBook logic board recall. 😡
However, this place called Manco (Glendale, CA) helped me out. Les was the tech's name, and he was really helpful. He did the repairs for me for $500 when Apple wanted $800+, no problems since. Manco is also an authorized Apple Dealer/Repair shop --- NICE! In fact, he made me feel so at ease that, Im going to buy my next Mac from him. Also, when he did the repair, he installed Panther for me, when it barely came out. VERY COOL!
If you need info, PM me. 🙂