Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Will Genius Bar check for jailbreak with a hardware problem?

M

micktheant

macrumors newbie
Original poster
Nov 3, 2011
11
0
The ear speaker on my iphone 4 stopped working- I can only make calls now with a headset or on speakerphone.

I have a genius bar appt today and am scared they will find out my phone is jailbroken.

I tried to restore 2 times to get rid of the jailbreak but it didn't work. Do you think they will run diagnostics and see it's jailbroken?

I am also on 4.2.1 now- should i just upgrade to 5.0 without restoring (since I can't)?
 
Genius Bar always noticed jailbreaks, but as long as your issue is not related to software, they'll help you to a degree.

Honestly though, just restore it before you go in. Re-apply JB when you get home.
 
i tried restoring 2 times and each time i got stuck in recovery mode... i couldn't restore with a regular ipsw and had to use a custom one to get the phone usable again...
 
micktheant said:
i tried restoring 2 times and each time i got stuck in recovery mode... i couldn't restore with a regular ipsw and had to use a custom one to get the phone usable again...
Click to expand...

Were those DFU restores?

it should be done from DFU mode...

and yes they will check for Jailbreak and they can denied you any claims, most don't since to be honest 9 out 10 Genius i've seen had JBed phone themselves, but if you get one on a bad mood they can easily do.

DFU restore should take care of the issue...even if you get stuck after a DFU restore take it to store like that (do not use custom ipsw), they will restore in the store, Apple support recommend to restore before taking to the apple store so if it gets stucks there, it is a legit issue.
 
I tried commenting the line AND using tiny umbrella, still getting the 1013 error...
I also tried commenting the 2nd to last line (apple servers) and got the 3194 error...

not sure what to do :/
 
Use TU, it will add the correct hosts to your file.
Go to advanced on Tu and UNCHECK the box "set hosts to cyda on exit"
That should to it.
If all else fails do the restore using another computer before you bring it in.
 
micktheant said:
i tried restoring 2 times and each time i got stuck in recovery mode... i couldn't restore with a regular ipsw and had to use a custom one to get the phone usable again...
Click to expand...

A dodgy jailbreak by the sounds of it. Try and be more careful what you do with your phone... :p

But, no sweat, the Geniuses will assist if it's within their power to do so. However, there is absolutely no chance they will replace your iPhone if there's something wrong with it and it's jailbroken. :(
 
right now its jailbroken in 4.2.1 --- since restore isn't working, what if i just click "upgrade" instead of "restore"? Will that get rid of the jailbreak?
 
micktheant said:
right now its jailbroken in 4.2.1 --- since restore isn't working, what if i just click "upgrade" instead of "restore"? Will that get rid of the jailbreak?
Click to expand...

Unless your hosts are set to defaul both restore and update will error out.
Do what I told you above using Tinyumbrella by going to advanced and uncheck that box.
Then it will update and restore fine.
 
Applejuiced- i tried TU two times and it gave me the 1013 error each time...

one person said upgrading to 5.0 would be okay and another said it wouldn't... anyone have any ideas?

Thanks so much for all of your input, i really appreciated it!
 
micktheant said:
Applejuiced- i tried TU two times and it gave me the 1013 error each time...

one person said upgrading to 5.0 would be okay and another said it wouldn't... anyone have any ideas?

Thanks so much for all of your input, i really appreciated it!
Click to expand...

When you say you tried TU what does that mean?
Not restore/update using TU by starting TSS server but going to preferences on TU and make sure that box is unchecked.
Then close TU and update or restore with itunes and it will let you with no errors.
 
I opened TU, clicked advanced, unchecked set hosts to cyda on exit, went into DFU mode and clicked restore in itunes.
 
yep, still got the 1013 error.

If I use a new computer, I'd still use TU on it, right?
 
micktheant said:
I opened TU, clicked advanced, unchecked set hosts to cyda on exit, went into DFU mode and clicked restore in itunes.
Click to expand...

It suppose to the change the file on "exit", so if you didn't quit the program, it really didn't do anything.

Your host file or permissions may be screw up, based on your errors I am pretty sure it is a host file issue. Try another computer as AppleJ suggested.
 
micktheant said:
yep, still got the 1013 error.

If I use a new computer, I'd still use TU on it, right?
Click to expand...

No, that's what we're trying to avoid. So you dont mess up the hosts file again dont use TU on the new computer.
Make sure its a virgin one that you never used TU on it before with the latest itunes version installed.
Its your hosts file that's screwed up like Maturola said above, its not communicating with apple's servers, the baseband doesnt get updated to the stock 5.0 one and it errors out.
 
alright, will try on a new computer soon, thanks so much for your help with all of this everyone.

(and yep maturola, I did exit out of TU after unchecking the box)
 
Tried on another computer and worked perfectly! Thanks so much everyone!!! A huge weight is off my chest!
 
micktheant said:
Tried on another computer and worked perfectly! Thanks so much everyone!!! A huge weight is off my chest!
Click to expand...

Good to know it worked but think your problems was host file. After you did what Applejuice told you in TU you must close Tiny umbrella. If you leave it open the host file is still modified.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back