Wow, this is amazing -
Having 10 people out of 100 not pre-ordering again reveals a problem.
Having 50 people out of 100 not pre-ordering again reveals, a large problem.
I pre-ordered mine Friday morn 7:05e time.
After having no tracking all week, and getting 10 different answers from 10 different reps, I made one last call at 4pm yesterday.
I told them I just got off the phone with mu CC people, and if they can't tell me where my phone is, I'm going to do a "charge back" then leave them for Verizon.
Lo and behold, the guy mysteriously had a tracking within 5 minutes, (after NOT having one like all the other csr all day and all week). I asked him, "what, you hit the refresh button and it just magically showed up?" - "pretty much" he said.
So I am getting my phone today instead of yesterday, (which is better than all the in-store pre-order people that they screwed), but will never do this again.
I sure hope that it doesn't happen next year to the people who voted that they would indeed pre-order again from ATT. That would be a crying shame.