I just drove across the street to Dairy Queen
Unless your streets are a lot (and I mean a lot) wider than ours, I think I've just witnessed laziness elevated to previously unheard-of levels.
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Woman dials 911 after McDonald's runs out of nuggets
- Thread starter Mr. Giver '94
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Unless your streets are a lot (and I mean a lot) wider than ours, I think I've just witnessed laziness elevated to previously unheard-of levels.
Unless your streets are a lot (and I mean a lot) wider than ours, I think I've just witnessed laziness elevated to previously unheard-of levels.
Well, you do take your life in your hands here if you walk across a street.
Black woman, chicken, $3.50, 911 911 911...
Oh how the smug, predominantly Apple-prodding press contingent must have been all over this with glee.
The way it's been reported, especially given the current financial situation, is - well, let's just say disingenuous. The comments and abuse she must have received are completely as a result of the press's spin of a perfectly legitimate issue that got slightly out of hand.
I wouldn't have done it of course and nor would most of you, but as said a few posts up 911 is the only 'local' police number many know.
On an institutional level, I think this is a good commentary:
http://www.ted.com/talks/barry_schwartz_on_our_loss_of_wisdom.html
Oh how the smug, predominantly Apple-prodding press contingent must have been all over this with glee.
The way it's been reported, especially given the current financial situation, is - well, let's just say disingenuous. The comments and abuse she must have received are completely as a result of the press's spin of a perfectly legitimate issue that got slightly out of hand.
I wouldn't have done it of course and nor would most of you, but as said a few posts up 911 is the only 'local' police number many know.
On an institutional level, I think this is a good commentary:
http://www.ted.com/talks/barry_schwartz_on_our_loss_of_wisdom.html
This is all the 911 operators fault. If the 911 operator had any intelligence. She would have told the lady to call the local police. Even giving her a number for non emergencies. Mcdonalds was committing a crime by not refunding her money.
4 or 5 dollars is a substantial sum of money. Even more substantial to people who are on a fixed income. She felt she was being robed and she was. The operator should have recognized this and pointed the women in the right direction.
By the way 911 operators deal with non emergency calls all the time. Including such thing as neighbors complaining of loud parties. This operator chose to make a big deal out of this one. Probably because of the circumstances of being related to Mcdonalds and Mcnugets.
In my town 911 is the police, they do not advertise a direct phone number.
I'm just surprised she had not theatened to call a lawyer and turn her $3 into $500 instead she will be fined $500 for using 911. McDonalds was very wrong by not offering the refund. I have heard of people getting into fights for less.
I'm just surprised she had not theatened to call a lawyer and turn her $3 into $500 instead she will be fined $500 for using 911. McDonalds was very wrong by not offering the refund. I have heard of people getting into fights for less.
So when you buy coffee at Starbucks, and hand the clerk the money, do you say "You stole my money" and make a scene?
I worked at Mickey D's and once you put money into the register, it goes into the computer as money earned that day, and you cannot get it out, nor can the manager. The general manager must come in, that is why they refused to give her money back.
Our police do, but the 911 operator also asks "what service do you require".
I stayed on the line with her until the police arrived so I could give them up-to-date information on the situation.
In this case, I believe she would have given the caller the main police switchboard number and left it at that.
BS. I went through the drive thru at the local Mickey D's a few weeks back and ordered, among other items, 3 chocolate chip cookies. When I pulled up to the window they said they only had oatmeal. I told them no thanks, and they opened the register and gave me a dollar back. They didn't even need the manager's key to open the register.
This is the idiot manager's fault for trying to cajole the customer into accepting something she did not want rather than refunding the cash. She may have reacted in a way that no one here would have, but she was legitimately feeling abused by the manager. It might only be a buck or two, but does that make it okay? At what point do we cross the line between inconveniencing the customer and theft?
That may be the case at your local McDonalds, but at the one I worked at, this was the policy, I am ashamed to say it but; I have experience in the field.
Customers should not be made to suffer because of the poor processes of the company. Quite simply the company took money from this lady and were unable to come up with the goods. The least they should do is refund her money. The deal is not "give us your money and we'll give you whatever we fancy..."
Also there ought to be a non-emergency equivalent of 911 (or 999/112) that would be available everywhere.
That may be the case at your local McDonalds, but at the one I worked at, this was the policy, I am ashamed to say it but; I have experience in the field.
Yes, I know you were "only following orders".
If they took my money, didn't have what I ordered and refused to give it back then yes. And I hope everyone else would do the same because that is theft.
Every time I've been into Macdonalds, Burger King or any other fast food outlet you go to the checkout, tell them what you want, hand over the money, wait and get the order. If they don't have what you want they'll say before you ever hand money over.
I think you missed the point that they refused to give her the money that she paid back.
She should have called the non-emergency line and had the police come intervene.
Give her three days in jail and ... whenever she's hungry, let her eat.
Only mashed potatoes and gravy, though.
"But I want ... "
Should calm her down quickly. Can't always get what you want.
Only mashed potatoes and gravy, though.
"But I want ... "
Should calm her down quickly. Can't always get what you want.
Reading is a lost art these days or maybe it is the shorter the attention span...
I'd imagine the answer from most people would be "yes" if they refuse to give you the coffee that you supposedly "bought."
Of course, the woman has a right to be upset; she paid for a service, did not receive it, and was not given an option for a refund.
No matter what injustice she has suffered, however, it is not acceptable to call 911 over this upon any circumstance. 911 is reserved for emergencies; the operators are there in order to deal with police/fire/medical calls that often involve risk to human life or injury. No matter how upset somebody is, it is, and should be, a crime to call 911 over frivolous matters. It takes resources away from things that really matter and divert them to a crazy woman upset over her chicken. If she had dealt with this maturely and sensibly, she would not have had to deal with the negative publicity and public criticism.
No matter what injustice she has suffered, however, it is not acceptable to call 911 over this upon any circumstance. 911 is reserved for emergencies; the operators are there in order to deal with police/fire/medical calls that often involve risk to human life or injury. No matter how upset somebody is, it is, and should be, a crime to call 911 over frivolous matters. It takes resources away from things that really matter and divert them to a crazy woman upset over her chicken. If she had dealt with this maturely and sensibly, she would not have had to deal with the negative publicity and public criticism.