Worth getting a new battery?

[MrMister111]

Apple watch sport series 0 had it 1 month shy of 2 years. Have got AppleCare. Used not every day but probably 70% of the week.

Is it worth me asking Apple to change battery under AppleCare, the battery sems fine, but either way it's a 2 year old battery been charging over night etc etc?

When I say "ask" I mean say, which it is now, it's not lasting my whole day now, a few hours short of what it used to? To be expected though.

Also will they actually replace the battery in mine or give me a refurbished as mine is in tip top condition.

Thanks

 

[Newtons Apple]

Apple watch sport series 0 had it 1 month shy of 2 years. Have got AppleCare. Used not every day but probably 70% of the week.

Is it worth me asking Apple to change battery under AppleCare, the battery sems fine, but either way it's a 2 year old battery been charging over night etc etc?

When I say "ask" I mean say, which it is NJ ow, it'd not lasting my whole day now, a few hours short of what it used to?

Also will they actually replace there battery in mine or give me a refurbished as mine is in tip top condition.

Thanks

They will likely send it off to get the battery replaced.

 

[44267547]

Also will they actually replace there battery in mine or give me a refurbished as mine is in tip top condition.

When Apple replaces batteries in devices or replacement device , they don't use refurbished batteries, they will use a new battery.

 

[MrMister111]

When Apple replaces batteries in devices or replacement device , they don't use refurbished batteries, they will use a new battery.

I meant a refurbished watch or a new battery in my current watch

 

[44267547]

I meant a refurbished watch or a new battery in my current watch

If you receive a "Replacement Watch", it is a refurbished watch essentially, but Apple will replace the battery with a new one. At least that's how it was explained to me from AppleCare.

 

[MrMister111]

If you receive a "Replacement Watch", it is a refurbished watch essentially, but Apple will replace the battery with a new one. At least that's how it was explained to me from AppleCare.

OK thanks. It's just my watch is in really good condition, so I'd rather not have a refurb that's in worse condition that's all

 

[Newtons Apple]

OK thanks. It's just my watch is in really good condition, so I'd rather not have a refurb that's in worse condition that's all

The replacement they send you would look like new and have a new battery.

 

[sean000]

There is also a chance that the problem is with one or more apps you have installed. I wish there was a way to get more info on app battery usage for the watch, the way you can get it for the iPhone.

My original 38mm AW Sport just hit the two year mark about a week ago. I have worn it every day, for 16 to 22 hours per day (I use it for sleep monitoring, so I often just take it off to charge it). I usually charge it before bed for an hour, wear it to sleep, top it off with a 20 or 30 minute charge in the morning while I shower, and it still has 20% or so battery after wearing it for 14 or 15 hours straight. Workouts drain it a little faster, especially if it's a 2 hour workout, but I almost never need to charge it before 9:30 or 10pm. I'd say battery life hasn't decreased in any significant way for me in two years, which is better than I expected.

That said, there have been times when battery life gets bad on me for a few days. This often happens after an OS update. Perhaps that forces a lot of apps to sync more data than usual (because a cache has been wiped out or something). I've also had brief battery problems appear to be resolved after updating a bunch of my apps that have watch apps, leading me to believe one of the apps was going a little crazy.

I would say that sudden dramatic changes in battery performance are either software or behavior related, but if you have noticed a gradual worsening of battery life over a long period of time, and all your apps are up to date, it's probably the the battery itself.

Sean

 

[MrMister111]

Well sent it in via Apple to somewhere and this is response so far on the repair tracker.

Apple Watch Sport 42mm (1st Gen)
•••••••
We’ll replace your product.
27 July 2017:
Your replacement product will be shipped to you soon.

Do you think then I'll get a refurb with a new battery, even a newer series 1?

 

[44267547]

Well sent it in via Apple to somewhere and this is response so far on the repair tracker.

Apple Watch Sport 42mm (1st Gen)
•••••••
We’ll replace your product.
27 July 2017:
Your replacement product will be shipped to you soon.

Do you think then I'll get a refurb with a new battery, even a newer series 1?

It's likely a replacement Watch, which can mean it might have been used before. But has the potential to have a new battery included.

 

[MrMister111]

It's likely a replacement Watch, which can mean it might have been used before. But has the potential to have a new battery included.

Been used before, joking me. Mine was in pristine condition so I expect this one to. I thought refurbs from Apple were new case on etc?

 

[44267547]

Been used before, joking me. Mine was in pristine condition so I expect this one to. I thought refurbs from Apple were new case on etc?

There have been instances before where other members have reported receiving a replacement Watches where the casing look like it might have had somewhere on it. That's not for every situation, but it's not a guarantee that your device will be entirely new. But given Apple's track record with quality, I would certainly think that your device will be in excellent shape.

 

[Mlrollin91]

Been used before, joking me. Mine was in pristine condition so I expect this one to. I thought refurbs from Apple were new case on etc?

I don't think you understand how Apple's refurbishes its products. They are actually called remanufactured. You will get a new battery, new casing and new screen. Only the internals are re-used. So the outside is new, like you said, but the inside is used.

 

[MrMister111]

I don't think you understand how Apple's refurbishes its products. They are actually called remanufactured. You will get a new battery, new casing and new screen. Only the internals are re-used. So the outside is new, like you said, but the inside is used.

Ah ok that's fine then, that's what I did understand it to be you said you'll get a used, thought you meant literally that. New external and screen it'll look new, had refurb iPhones and they were good

 

[Mlrollin91]

Ah ok that's fine then, that's what I did understand it to be you said you'll get a used, thought you meant literally that. New external and screen it'll look new, had refurb iPhones and they were good

I always like refurb products. They usually have higher quality control and each device is individually tested.

 

[MrMister111]

I always like refurb products. They usually have higher quality control and each device is individually tested.

Agree, apparently they are tested separate. Just wonder, think wish! If I would get a series 1 as mines a series 0, or 1st gen as Apple have called it

 

[44267547]

I don't think you understand how Apple's refurbishes its products. They are actually called remanufactured. You will get a, new casing and battery and a new screen. Only the internals are re-used. So the outside is new, like you said, but the inside is used.

Your claim is not entirely true. As a matter of fact, multiple forum members have spoken out against the remanufactured Apple Watch casings arriving used, scratched and damaged. Perhaps some Apple Watches that were replaced for others did have "Newer" casings, but that certainly has not been the case in everyone's situation and I don't believe Apple replaces Every Watch with a new casing. There is a whole thread on this discussed below on the Apple Watch casings displaying damage upon receiving from other members. I would NOT state to the OP they would receive a new case.

https://forums.macrumors.com/thread...1-and-2-now-available-on-apple-store.2022965/

 

[MrMister111]

Your claim is not entirely true. As a matter of fact, multiple forum members have spoken out against the remanufactured Apple Watch casings arriving used, scratched and damaged. Perhaps some Apple Watches that were replaced for others did have "Newer" casings, but that certainly has not been the case in everyone's situation and I don't believe Apple replaces Every Watch with a new casing. There is a whole thread on this discussed below on the Apple Watch casings displaying damage upon receiving from other members. I would NOT state to the OP they would receive a new case.

https://forums.macrumors.com/thread...1-and-2-now-available-on-apple-store.2022965/

Ah ok, if it comes a worse one I'll complain. I haven't looked after it for this long to then get a scrathed one

 

[Mlrollin91]

Your claim is not entirely true. As a matter of fact, multiple forum members have spoken out against the remanufactured Apple Watch casings arriving used, scratched and damaged. Perhaps some Apple Watches that were replaced for others did have "Newer" casings, but that certainly has not been the case in everyone's situation and I don't believe Apple replaces Every Watch with a new casing. There is a whole thread on this discussed below on the Apple Watch casings displaying damage upon receiving from other members. I would NOT state to the OP they would receive a new case.

https://forums.macrumors.com/thread...1-and-2-now-available-on-apple-store.2022965/

I have been told every single time I have gotten a replacement watch that it's a new case, new screen and new battery. Same as iPhones and iPads. I have had two replacements and my GF has had 1. My older sister has had 1 as well and I set up her replacment because she was busy. All I can comment on is what Apple has told me directly. All 4 of these watches have been flawless.

Edit: A quick glance at the thread, it appears the issue is with purchasing refurbished watches, not replacements. Also, these are SS models.

 

[44267547]

I have been told every single time I have gotten a replacement watch that it's a new case, new screen and new battery. Same as iPhones and iPads. I have had two replacements and my GF has had 1. My older sister has had 1 as well and I set up her replacment because she was busy. All I can comment on is what Apple has told me directly. All 4 of these watches have been flawless.

Edit: A quick glance at the thread, it appears the issue is with purchasing refurbished watches, not replacements. Also, these are SS models.

It's Not a matter me proving you wrong here, I'm contradicting to what you're stating by claiming "New." Real world experiences speak for themselves based off what others are reporting. Which is why I indicated a thread disclosing that you are not entirely correct. It's Just a matter of simple ignorance. Regardless of your anecdotal experiences, my point is NOT all the casings are new, which you clearly claimed, which can be a irrelevant to a stainless or aluminum owner. A MacRumors community forum also isn't equivalent to the millions of other Watch owners who have may have experienced similar issues with scratched casings and not reporting it.

Furthermore, when I first purchased the Apple Watch, I owned the aluminum model and mine was had a defective casing. Again, the casing itself can arrive damaged, it's not just applicable to one model. It goes both ways.
[doublepost=1501298447][/doublepost]

Ah ok, if it comes a worse one I'll complain. I haven't looked after it for this long to then get a scrathed one

Absolutely. If your Apple Watch arrives with any type of damage, Apple will rectify the the problem by issuing you a different device. That's what their service is known for.

 

[Mlrollin91]

It's Not a matter me proving you wrong here, I'm contradicting to what you're stating by claiming "New." Real world experiences speak for themselves based off what others are reporting. Which is why I indicated a thread disclosing that you are not entirely correct. It's Just a matter of simple ignorance. Regardless of your anecdotal experiences, my point is NOT all the casings are new, which you clearly claimed, which can be a irrelevant to a stainless or aluminum owner. A MacRumors community forum also isn't equivalent to the millions of other Watch owners who have may have experienced similar issues with scratched casings and not reporting it.

Furthermore, when I first purchased the Apple Watch, I owned the aluminum model and mine was had a defective casing. Again, the casing itself can arrive damaged, it's not just applicable to one model. It goes both ways.
[doublepost=1501298447][/doublepost]

Absolutely. If your Apple Watch arrives with any type of damage, Apple will rectify the the problem by issuing you a different device. That's what their service is known for.

I understand what you are saying. But I'm relaying Apple's own words. Not mine.

 

[MrMister111]

Well got my replacement and so far very very happy.

It's a series 1! (One I sent was a 1st Gen). It also looks brand new to me. I can't say it is, as above it may just be new externals, but it looks absolutely brand new untouched.

Chuffed it's a series 1 as I did feel opening some apps on my 1st Gen was really really slow, as in 10's of seconds. Hoping this one improves this a lot. Had a quick read up on series 1, and the CPU and battery life area supposed to be vastly improved over the 1st Gen.

I have worn it every day, for 16 to 22 hours per day (I use it for sleep monitoring, so I often just take it off to charge it).

Can I ask which sleep monitoring app you use please? Is it to monitor your sleep cycle and heart rate? Be very interested in this and as you say I could adapt my charging routine, rather than my normal charge overnight, to monitor. Also series 1 is supposed to have really good battery life.

Thanks

 

[sean000]

Well got my replacement and so far very very happy.

It's a series 1! (One I sent was a 1st Gen). It also looks brand new to me. I can't say it is, as above it may just be new externals, but it looks absolutely brand new untouched.

Chuffed it's a series 1 as I did feel opening some apps on my 1st Gen was really really slow, as in 10's of seconds. Hoping this one improves this a lot. Had a quick read up on series 1, and the CPU and battery life area supposed to be vastly improved over the 1st Gen.


Can I ask which sleep monitoring app you use please? Is it to monitor your sleep cycle and heart rate? Be very interested in this and as you say I could adapt my charging routine, rather than my normal charge overnight, to monitor. Also series 1 is supposed to have really good battery life.

Thanks

I use the Pillow sleep app. I like it because it is similar to the sleep monitoring feature on my old Fitbit. It can track when I get out of bed and how long it takes me to fall back asleep. It does compare heart rate to sleep cycle as well. Mostly I am interested in tracking when I got into bed, how long I actually slept, and how many times I woke up or got out of bed (the dog, kids, and bathroom breaks all get me out of bed sometimes).

Sean

 

[MrMister111]

I use the Pillow sleep app. I like it because it is similar to the sleep monitoring feature on my old Fitbit. It can track when I get out of bed and how long it takes me to fall back asleep. It does compare heart rate to sleep cycle as well. Mostly I am interested in tracking when I got into bed, how long I actually slept, and how many times I woke up or got out of bed (the dog, kids, and bathroom breaks all get me out of bed sometimes).

Sean

Yeh that's what is like to track as well, basically all the same reasons ha ha.

I'd also like heart rate tracking just for interest as well. I've got "sleep pulse" not sure if it's good or bad really hard to judge, better to get recommendations from users thanks

Is it this one?
Pillow: Sleep tracking & analysis alarm clock by Neybox Digital Ltd.
https://appsto.re/gb/8w8x0.i

 

[sean000]

Yeh that's what is like to track as well, basically all the same reasons ha ha.

I'd also like heart rate tracking just for interest as well. I've got "sleep pulse" not sure if it's good or bad really hard to judge, better to get recommendations from users thanks

Is it this one?
Pillow: Sleep tracking & analysis alarm clock by Neybox Digital Ltd.
https://appsto.re/gb/8w8x0.i

Yup, that's it!

I think all the various apps will be he same for heart rate, because they are just reading heart rate from the health app. Where they differ will be in the report style and algorithms used to decide whether you were in light sleep, deep sleep, or R.E.M. I take those sleep stages with a grain of salt, but I do think they align with how I feel about the quality of sleep I get on a given night. Pillow has a nice report of heart rate that overlays the sleep and awake stages. I agree that it is interesting information to have.

It writes back to the health app, so you also get the health app's reports for sleep. Between the Health and Pillow apps, it's a lot of information. It definitely confirms that I do not get enough sleep! Now if I could only make myself go to bed earlier...

Sean