Would Threatening to leave AT&T maybe cause an early upgrade?

Discussion in 'iPhone' started by AlphaVictor87, Oct 21, 2011.

  1. AlphaVictor87 macrumors 6502a

    AlphaVictor87

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    Sep 7, 2011
    Location:
    Saint Louis, MO
    #1
    So my co-worker and i were talking and my upgrade is at the end of november in a month. He suggested what i do is go into the AT&T store and give them this line.

    "So i have an issue, my work is offering to give me a new phone line with them on verizon and they said i can start as early as monday next week. But i've been with verizon before and i really don't like their service, either way i'm planning on getting an iPhone 4s. I've really enjoyed AT&T's service but it would be nice to get the 4s asap. Is there anyway i can move my upgrade date up a month at all? If not i'm probably going to end up leaving AT&T."

    Has anyone tried an approach like this? has it worked?

    Any opinions would be great.

    Also if it doesn't work i'm just going to wait a month till my upgrade date, but i figure i could try this if it might work to get my upgrade a month early with no extra fees.
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

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    Feb 19, 2005
    #2
    No. They don't care if you want to upgrade early.
     
  3. maflynn Moderator

    maflynn

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  4. ericrwalker macrumors 68030

    ericrwalker

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    #4
    I suppose you could just wait out the terms of your legal contract.
     
  5. MacDawg macrumors P6

    MacDawg

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    #5
    Doesn't hurt to ask, but most have been denied
    You might get lucky, who knows
    But not likely
     
  6. PerplexShyt macrumors 6502

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    #6
    its people like you that are ruining this country, sheesh
     
  7. bad03xtreme macrumors 6502a

    bad03xtreme

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    Northern, VA
    #7
    I am month-to-month on Verizon and I was thinking about telling them I was looking to move to ATT and see if the would offer me any incentives to stay.

    hmm....
     
  8. Geckotek macrumors G3

    Geckotek

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    NYC
    #8
    The best it seems to have done for some people is getting them a credit. But when I did the same AT&T seemed perfectly willing to let me go. They offered free unlimited texting for 3 months, but that was it.

    So you can try, but the outcome will not likely be a moved upgrade date. I've heard over and over that they are contractually obligated not to move upgrades for iPhones.
     
  9. jbachandouris macrumors 68040

    jbachandouris

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    Upstate NY
    #9
    Some people tried this and retentions gave them $250 credit towards their bill to make up for the upgrade fee. Are they still willing? Who knows. It helps if your phone is not working right, but it also depends on how close to the upgrade date you are.
     
  10. AlphaVictor87 thread starter macrumors 6502a

    AlphaVictor87

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    Sep 7, 2011
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    Saint Louis, MO
    #10
    Ok, thanks everyone, i forgot that they would still make money off of me even if i left early, so crap lol

    And i don't really care about credit or anything, so yah doesn't seem like its worth the drive to the store just to get denied.
     
  11. jbachandouris macrumors 68040

    jbachandouris

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    #11
    Drive to the store? No chance. Your only chance would be dialing 611 and ask to speak to retention.
     
  12. FreakinEurekan macrumors 68040

    FreakinEurekan

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    Eureka Springs, Arkansas
    #12
    OP, not particularly picking on you here but it's the topic.

    I wonder what it costs AT&T (and us as customers) to deal with all of the people trying to "game" the system? I read here about people getting dates moved up after multiple phone calls (not many, but a couple) - or about getting a credit (more common) - or about getting nothing, but still consuming the time of AT&T employees in the pursuit. This has got to be expensive, just in hourly wages for the employees involved.

    AT&T has in the past had a policy of moving up your fully-subsidized upgrade date a little depending on how much you spend. I'm sure there is some formula, suppose for example that if you spend $100 and pay your bill on time this month, then your date moves up 7 days.

    I wish they would have some policy that encourages people not to waste AT&T's time (money). E.g. each month, move up the date as per the above criteria ONLY if there has been no customer service involvement with the account that month (other than for purely service-related questions). Those who just accept that a contract is a contract and don't waste AT&T's time get their date moved up based on what they pay and their timeliness. Those who bother AT&T a lot end up having to wait it out as per the terms of their contract.

    Fantasy I know, but I can dream :rolleyes:
     
  13. ericrwalker macrumors 68030

    ericrwalker

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    Albany, NY
    #13
    I am sure it's costing them some more time to roll out LTE.

    I am not for people trying to squeeze more out of what they "agreed" to, but I understand it.

    Though you have thousands maybe millions of people who hate successful corporations. They like you when you're a small business, but once you get rich, you are now part of the evil Wall Street. (Though I blame the crooked politicians/ croney capitalism...not free market capitalism)

     
  14. AlphaVictor87 thread starter macrumors 6502a

    AlphaVictor87

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    Saint Louis, MO
    #14

    Hey not a big deal, honestly i had never thought about going in to squeeze anything else out of my contract. I've had a cellphone since i was about 16 and started with those brick phones and trust me i've always been about 6 months off the upgrade train.

    What i mean is that i get my upgrade, then 3 to 6 months later the latest and greatest phone comes out and EVERYONE has it and i'm stuck with my ****** little phone. But hey i just stuck with it and never asked for anything more.

    Well this has been the closest i've ever been to the release of a brand new phone and my upgrade so i was just coming on here for some advice.

    If you notice it didn't take much convincing for me to say "screw it, i'll wait, no big deal" lol

    I really don't care, i was just asking the people on this fine forum's opinion!

    Again thanks for everyone who responded!!
     
  15. FreakinEurekan macrumors 68040

    FreakinEurekan

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    Sep 8, 2011
    Location:
    Eureka Springs, Arkansas
    #15
    Right with you there, my upgrade date is 11/06/2011 and I am chomping at the bit for a 4S too.

    And, since they DON'T have the policy I described :eek: I have asked at my local AT&T retail store about getting the date bumped. No luck, but you can bet on the morning of the 6th I'll be ordering my new 64GB 4S.
     
  16. Primejimbo macrumors 68040

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    Aug 10, 2008
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    Around
    #16
    I just don't get why people have to get the latest iPhone all the time. the iPhone 4 is a very good phone still.
    I can actually upgrade every year but I wait until my wife can upgrade just so we bot can have fun finding new things.... I know... how stupid. But with how technology is now a days, you will never get ahead with it. Upgrading to iOS 5 was great, felt like I have a new phone again.
     
  17. PerplexShyt macrumors 6502

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    Sep 1, 2011
    #17
    siri is worth the upgrade imho
     
  18. ericrwalker macrumors 68030

    ericrwalker

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    #18
    We are addicts, you'll never understand.

     
  19. wrinkster22 macrumors 68030

    wrinkster22

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    Toronto
    #19
    yeah.. say you will go to verizon and get the iPhone 4s with them..
     
  20. FreakinEurekan macrumors 68040

    FreakinEurekan

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    #20
    True. I skipped the 3GS because I was happy with my 3G.

    However I want the 4S mostly for Siri. I spend a lot of time in the car and that's the "killer app" for me.
     
  21. edk99 macrumors 6502a

    Joined:
    May 27, 2009
    Location:
    FL
    #21
    Just wait till Nov 1st and ask for the upgrade to be moved up. If it is within the month then they could probably move it up a few weeks.
     
  22. AlphaVictor87 thread starter macrumors 6502a

    AlphaVictor87

    Joined:
    Sep 7, 2011
    Location:
    Saint Louis, MO
    #22
    Oh i would agree and if i had an iPhone 4 i wouldn't be concerned with upgrading.

    However i have a 3gs and although iOS 5 made my 3gs snappier, in all respects its still super slow compared to my fiance's iPhone 4 and obviously the new 4s.

    It just bugs me when from time to time my phone locks up on certian things Ex. takes about 20 seconds to open my camera roll, locks up when trying to get to my wifi switch, just switching pages on the homescreen locks up.

    Its basically simple things that SHOULD NOT be buggy or slow which are in fact slow thats bugging me. Now this isn't ALL the time, but about 3 to 4 times a day i generally deal with a lockup of a simple task that shouldn't be locking up.
     
  23. i hate phones macrumors 6502a

    Joined:
    Jul 5, 2010
    Location:
    Philly Suburbs, PA
    #23
    november is like a week and a half away... i've been told by multiple at&t people that they can over ride your date within the same month. so try on nov 1st.
     
  24. dbs0026 macrumors member

    Joined:
    Mar 14, 2011
    #24
    You can't wait till the end of Nov? good lord that's pathetic
     
  25. macingman macrumors 68020

    macingman

    Joined:
    Jan 2, 2011
    #25
    Just wait an extra month, seriously.
     

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