Would you return this rMBP

Discussion in 'MacBook Pro' started by KevinMHC, Jan 26, 2013.

  1. KevinMHC macrumors member

    Joined:
    Nov 5, 2012
    #1
    Just received my refurb 13" rMBP and noticed the rubber around the screen is misaligned:

    [​IMG]

    would you return or exchange ?
     
  2. SandboxGeneral Moderator

    SandboxGeneral

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    #2
    No I wouldn't return it based on the picture. I could easily live with and overlook it as long as it didn't pose a functional problem.

    However, if you're not happy with it, take it back for an exchange.
     
  3. bithacker macrumors newbie

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    Nov 15, 2008
    #3
    If it isn't pulling out of the bezel and doesn't affect the operation (like closing the lid), I wouldn't be bothered by it.
     
  4. KevinMHC thread starter macrumors member

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    Nov 5, 2012
    #4
    it doesn't affect anything at all... but it is kind of annoying.

    Since this is a refurb, Could I exchange this in store? or would I have to contact apple and have it shipped?
     
  5. el-John-o macrumors 65816

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    Missouri
    #5
    Can it be simply pushed back into place with your thumbnail?

    You're asking us but you are the one who needs to make that choice. Depends on how much it bothers you! Apple will probably take it back, but it's up to you to decide if it's worth the hassle!
     
  6. Spink10 macrumors 601

    Spink10

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    #6
    I would absolutely return!
     
  7. KevinMHC thread starter macrumors member

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    Nov 5, 2012
    #7
    yea i tried pushing it back but it seems like the glue there is weak and can't hold it in place or the rubber is disfigured
     
  8. ob81 macrumors 65816

    ob81

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    #8
    Tough call really. Eventually the rubber all around it will come off if you don't glue it yourself.
     
  9. Maggot FF macrumors member

    Maggot FF

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    Oslo, Norway
    #9
    If it bothers you, return it. If you are sure you can't fix it. I would try a tiny, tiny bit of glue on the end of something pointy, then get it in the right place and hold it there for a while. Wouldn't recommend it to people unless they are 100% sure they could fix it without leaving any trace of it though. Also, i guess there would be some warranty issues.
     
  10. kensic macrumors 6502

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    Jan 11, 2013
    #10
    i would exchange for a different one in a heart beat, the sag WILL ONLY GROW a time goes by. exchange it now while you can.
     
  11. T5BRICK macrumors 604

    T5BRICK

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    #11
    Why not contact Apple and find out what your options are? You may be able to take it into a store and have it exchanged, or they may just replace the display. I'm sure there is an option to send it in for repair as well.
     
  12. Arnezie macrumors 65816

    Arnezie

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    Oct 10, 2011
    #12
    No I wouldn't if it was brand new and not a refurb maybe but as it is no.
     
  13. dvdgorila macrumors newbie

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  14. xShane macrumors 6502a

    xShane

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    #14
    I would return it.

    Although it doesn't seem like a big deal now, the problem will likely persist and worsen in the future.

    It will also take off a portion of your MBPs value in general (i.e. resale).
     
  15. swerve147 macrumors 6502a

    swerve147

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    Jan 12, 2013
    #15
    Easiest thing to do is if you have an Apple Store nearby, is to make a Genius appointment and see if they can fix it on the spot.

    They would probably be open to repair or exchange no questions asked. Personally I'd be obsessive enough that it would bother me, and I'd end up exchanging it.

    I wouldn't return it, refurbs are usually really good quality (at least from Apple).
     
  16. dma550 macrumors 6502

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    CT
    #16
    Have you invested time in setup? As a developer it takes me a long time to set a machine up. If you have, fix first, then return.

    I'll admit to hanging on to dogs over the years (PC laptops) that I WISH I returned. Broken clamshell on an old Toshiba, squeaky keyboard, etc. I now have a few days "break-in" where I scrutinize but don't invest any time or get too attached ;)
     
  17. Kabe Ayofe macrumors newbie

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    Dec 27, 2012
    #17
    Definitely return it, over time it'll probably get worse.
     
  18. Bloodraw850 macrumors 6502

    Bloodraw850

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  19. CarreraGuy macrumors regular

    CarreraGuy

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    Jan 15, 2013
    #19
    That kinda thing bugs me too... OCD kickin in.

    You could make it symmetrical and do the same thing on the other side?
     
  20. fiveainone macrumors 6502a

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    Sep 16, 2011
    #20
    Return it while you still can, rather than later on wishing you did. It bothered you enough to start this thread, it'll bother you later on..
     
  21. Tenashus1 macrumors 6502

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  22. Ann P macrumors 68020

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    California
    #22
    Return it. That would definitely bother me, and I can only imagine the material falling out further down the line.
     
  23. A Hebrew macrumors 6502a

    A Hebrew

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    #23
    I would return it because it has a potential to worsen far beyond what it is at.
     
  24. T5BRICK macrumors 604

    T5BRICK

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    Oregon
    #24
    No, don't return it. Contact Apple and ask them to repair it. If they can't/won't, then return it.
     
  25. mrsir2009 macrumors 604

    mrsir2009

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    Location:
    Melbourne, Australia
    #25
    It is significant enough to warrant a replacement... However if it was me I wouldn't bother - I'm too lazy to go through the hassle of returning it over a minor problem like that. Besides, unless you baby it for it's whole life your MacBook will probably get dings, dents and scratches much worse than that ;)
     

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