I'm not sure but they don't have to put it on there. All retailers have a clause that gives them an out at lets them returns items at their discretion.
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Wouldn't let me return/exchange and Under my 14day return
- Thread starter iHeartsteve
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I'm not sure but they don't have to put it on there. All retailers have a clause that gives them an out at lets them returns items at their discretion.
Thanks. Hopefully there will be some new shipments this week at my favorite apple store.
That was my assumption, since I am within the return period I shouldnt have to give a reason. And it shouldn't matter if a genius finds a problem with it or not. I am simply returning it.
Be assertive. "I am returning my iPad. I want my money back."
If they ask why, simply say, "I want my money back." That is enough.
They may ask if anything is wrong with the device, just say No. I've had stores deny my return saying, "If it's a defective product, we can only give you an exchange for a new one." which would be fine for you, since that's what you want, but since they might not have one in stock, its safer to just get your money back.
I'll never understand that policy anyway...I'll just return later with my unopened exchange item and get my money back if that's what I want!
That is some bs. As long as you didn't cause any physical damage to the unit you want to return, she should not be giving you a hard time. The only reason you would need to make a genius bar appointment is if you wanted to get apple care plus on your iPad after you already bought it.
I don't know what some of your are on about. You have 14 days to return it, period. They don't have an "out clause", except if you damaged it or don't have the original packaging. They legally have to accept the return and refund your money. Now some employees may decide to ignore this and not accept the return, but they are in the wrong. You dont have to give a reason.
I would go for the gift card and wait it out
I may have to do that but I hate being with out my iPad in the meantime.
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Be assertive. "I am returning my iPad. I want my money back."
If they ask why, simply say, "I want my money back." That is enough.
They may ask if anything is wrong with the device, just say No. I've had stores deny my return saying, "If it's a defective product, we can only give you an exchange for a new one." which would be fine for you, since that's what you want, but since they might not have one in stock, its safer to just get your money back.
I'll never understand that policy anyway...I'll just return later with my unopened exchange item and get my money back if that's what I want!
Thanks for the advice!
I never said that you had to give a reason but like I already said Apple does have every right to deny the return if they suspect something is not right. I have worked in retail and they do not have to legally accept the return and refund the money is something is amiss.
