iPhone 11 Pro Wow, my brand-new iPhone Pro Max is suffering from pixel burn-in issue. Should I exchange it?

[jaybar]

Thanks

 

[Cryates]

This is the first iPhone I’ve seen with burn in. Literally.

My mom’s two year old X has burn-in from Facebook, because she basically lives on Facebook.

This could also be image retention, which is temporary, and not actual burn-in.

 

[tonyy]

Get it replaced and iPhone migration will make your life easier.

 

[Pipper99]

Yes, you should exchange the phone for either issue. I’m exchanging my green Pro Max because of a faulty power button: I have to press very hard on the lower half of the button (I’m holding it wrong ), and the click often fails.

 

[maka344]

Replace, replace, replace.. then message me on Scruff too!

 

[CE3]

Definitely replace.

The strange thing is that I couldn't screenshot the effect. It can only be photographed. Can the actual pixel burn-in be screenshotted?

I think it makes sense that the screenshot wouldn't show the retention. A screenshot isn't a photograph, so it's not going to show things like color shifts and defects unique to your display.

 

[I7guy]

No surprised - again, I’m not a big fan of OLEDs for that, and many other reasons. IPS LCD will remain superior on many fronts, specifically longevity and reliability. The move to OLED was driven as a #MeToo gimmick and endorsed by decision makers that have no understanding of these issues and only value appearances (OLED, at first, looks pretty).

So you believe Apple has no understanding of oled and it’s a #metoo gimmick. Balderdash.

IPS lcd has its own sets of distinct issues.

 

[Wide opeN]

This is utterly shocking 😳

Definitely replace

 

[Demonface]

Best bet is to get it replaced.

 

[Orangeman13]

Is this a widespread problem or isolated? As someone who plays a lot of video games on my phone this would be a deal breaker.

 

[sniffies]

Is this a widespread problem or isolated? As someone who plays a lot of video games on my phone this would be a deal breaker.

I’m replacing my current Silver for another Silver tomorrow. Will let you know.

 

[chanerz]

Replace!

 

[leoshaun]

Looking at the photo below, take a quick guess as to which app I used last.
View attachment 864585

Scruff? finding yourself a bear

I know we've discovered its not burn in but imagine thinking you could get it that quick