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Lumi_N0va

macrumors newbie
Original poster
Feb 7, 2023
3
0
I just purchase a new MBP 14 today.

The spec is 14-inch MacBook Pro - Space Gray MBP 14 SG/12C/30C GPU/32G/1T-USA. I purchase the computer at store and add AppleCare+ at the same time.

But the appleCare agreement show that the product info wrong as:MBP 14 SG/12C/19C GPU/16G/1T

Not Sure what happen there. The serial number is the same and the machine itself's spec is correct, just the spec on the agreement get wrong.
 
I would take it back to the store, and if they couldn't address the issue I would return it and get another one. Was this at an Apple store?
 
I would take it back to the store, and if they couldn't address the issue I would return it and get another one. Was this at an Apple store?
It was purchase at Apple Store. I bring it back, they said they have no idea what happen.
 
You can try calling up an Apple Store in your area and asking someone from their Apple Care services about the issue

It's likely going to be okay as long as its serial number to serial number on your Apple Care login information, but just to make sure its fine
 
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