No it does not. Because I can call sprint or verizon and do a MEID change to another phone and vice versa. They store the iphones ID's so they can't be changed.
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Wrong Verizon iPhone4 in box.
- Thread starter ScottMcF
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No it does not. Because I can call sprint or verizon and do a MEID change to another phone and vice versa. They store the iphones ID's so they can't be changed.
I agree with JD914, Since I had the orginial iphone, and I changed my phone number and AT&T sent me a new sim card, and when I called they asked me to read the number off the sim card, and then I upgraded to the iphone 4 (AT&T) and when I activated it asked what the phone number was and I typed it in and then it brought up the IMEI, and the ICCID number, automaticly so AT&T dose attach a phone number to their iphones.
Hey Steve, I saw your comment on CNN site, again sorry there are more of these mixups out there. Good Luck with VZW... keep us updated.
Update on my situation, the person from Chicago got home from work, tried to activate their new iPhone4 from Verizon... it failed. They called their cell# and I answer... I verified that they have the phone with my ESN# in wrong box as well. So I explained what I tried already... and suggested they go to Apple store as well.
AT&T iPhones(All Versions) out of the box were NEVER attached to a number.
For example: If you get shipped an iPhone and the included sim is a differ number than the one you expected or ported. You can easily just go to any ATT store and they will give you a sim with the correct number. You just put it in the iPhone and activate.
Just FYI there was a user on TiPB forums that had the same issue. Maybe yours got swapped
Same thing happened to me. I ordered a 32 and got a 16 GB. I was able to activate the 16 GB. I don't know if this helped but after the wrong number was activated I did a restore and wipe the device out. A different number came up and i called Verizon back and they were able to activate the phone. I am getting a credit for the difference because I did not want to return and not get one after the 10th.
I hope this helps
I hope this helps
Edit: never mind.
OP, sucks to hear about your issue. This is one of the problems with CDMA. I wonder though, what happens if you do a restore to your device? Is it still associated with the other number? If that's the case, wouldn't it be exclusively related to Verizon's system? Why exactly can't they just change the information in their system? I really doubt its a warranty issue; I'm sure someone high enough could get it done. I'd call again - and cite the CNN article this time.
OP, sucks to hear about your issue. This is one of the problems with CDMA. I wonder though, what happens if you do a restore to your device? Is it still associated with the other number? If that's the case, wouldn't it be exclusively related to Verizon's system? Why exactly can't they just change the information in their system? I really doubt its a warranty issue; I'm sure someone high enough could get it done. I'd call again - and cite the CNN article this time.
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Same here, Wrong verizon iPhone4 in box
My serial number is wrong and my MEID number is wrong none of them match the one's on the box! Idk how to fix!
My serial number is wrong and my MEID number is wrong none of them match the one's on the box! Idk how to fix!
Unbelievable that a huge tech company like Apple is putting phones in the wrong boxes. Don't they have some type of screening technology. I mean the boxes literally have 4 barcodes on them, you'd think they would be used to check that the right devices are in the right boxes. This might turn out to be a huge disaster if it's more widespread.
I didn't try the restore device thing. But yes, I agree about Verizon should be able to change fix this in the system. I told them its like the initial assignment of the phone. They told me that could only be done at the 'factory'... And best way would be for both me and the other party to return phones, and get new ones. Hopefully correct this time. In some way, I think they are also worried about fraud. I mean they don't know for sure if I have both phones or stole it, I guess. More likely, just not setup to handle this condition from Customer Support Call Center.
Scott
Try a restore and when the my phone came back up there was a 0000000XXX number and when I called Verizon for the third time I got it activated. It took me three calls to Verizon before I talked to someone to activate. They said the warranty would get messed up if I activate the wrong phone. I would rather have the phone then try getting one on the 10th. Good luck keep us posted if the restore worked. Make sure you do not use the backup of the phone when you do the restore. Do a plain restore.
Try a restore and when the my phone came back up there was a 0000000XXX number and when I called Verizon for the third time I got it activated. It took me three calls to Verizon before I talked to someone to activate. They said the warranty would get messed up if I activate the wrong phone. I would rather have the phone then try getting one on the 10th. Good luck keep us posted if the restore worked. Make sure you do not use the backup of the phone when you do the restore. Do a plain restore.
Mine is all Fixed!!
Got off the phone a little while ago. Verizon/Apple managed to reset the MEID for my account to the phone I actually have and got it working for me.
I can't complain too much since it got resolved in 1 day. It would have been nice if it hadn't happened, but they resolved it quicker than expected.
Scott, Give VZW a call back if you haven't gotten yours resolved yet.
Got off the phone a little while ago. Verizon/Apple managed to reset the MEID for my account to the phone I actually have and got it working for me.
I can't complain too much since it got resolved in 1 day. It would have been nice if it hadn't happened, but they resolved it quicker than expected.
Scott, Give VZW a call back if you haven't gotten yours resolved yet.
I recommend you elevate your complaint because what they're saying doesn't make sense. The factory (aka Apple) doesn't have anything to do with phone number assignments - how could they? That's entirely up to Verizon. Verizon probably have some system that automatically designates MEID numbers to accounts.
I have no doubt that someone can change it - it's just a matter of getting past the point of "it's not my job" and finding someone who is a) competent, and b) willing to actually see it through. Edit: and as others have said, it seems that the issue can be resolved. I would just keep phoning; if you get someone who doesn't seem helpful just hang up and phone again.