Good post, Kwill. Your experience with Xerox's color printers pretty much mirrors my own. I've used the Phaser 860 and Phaser 8550 solid ink printers and a couple of the Phaser 7300 tabloid color laser printers at various clients, and they've all been pretty reliable and done the job well.
The Phaser 860 lasted over four years with some seriously heavy workloads. I did most of the maintenance myself on that printer even though I am by no means a printer hardware expert; it required one trip to a third party repair shop after the warranty expired, and that repair didn't end up being so bad cost-wise.
The Phaser 8550 is 3+ years old now and needs some repairs itself. It has probably printed in the hundreds of thousands of pages by now! It will be replaced next week by a Phaser 6360DN one-pass color laser.
Xerox tech support has generally been good when I've needed it.
All of their printer models use fairly standard SODIMMs for memory, so maxing them out is pretty straightforward and inexpensive.
I would select pretty much any Xerox color or monochrome laser with the utmost confidence.
The Phaser 860 lasted over four years with some seriously heavy workloads. I did most of the maintenance myself on that printer even though I am by no means a printer hardware expert; it required one trip to a third party repair shop after the warranty expired, and that repair didn't end up being so bad cost-wise.
The Phaser 8550 is 3+ years old now and needs some repairs itself. It has probably printed in the hundreds of thousands of pages by now! It will be replaced next week by a Phaser 6360DN one-pass color laser.
Xerox tech support has generally been good when I've needed it.
All of their printer models use fairly standard SODIMMs for memory, so maxing them out is pretty straightforward and inexpensive.
I would select pretty much any Xerox color or monochrome laser with the utmost confidence.