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chadmclark

macrumors regular
Original poster
Oct 11, 2016
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I had 2 iPhone X phones with a “slight bend” ... the only way I saw it was if I held the phone (out of case) on edge and looked down either edge. It’s very slight!!

I now have and XS, same thing. I looked at an XS Max, same thing. I think it might be very common if not straight from the mold at the factory. Never sat on or dropped btw, fresh out of box

Can anybody else confirm? Just curious, thanks!!
 
I had 2 iPhone X phones with a “slight bend” ... the only way I saw it was if I held the phone (out of case) on edge and looked down either edge. It’s very slight!!

I now have and XS, same thing. I looked at an XS Max, same thing. I think it might be very common if not straight from the mold at the factory. Never sat on or dropped btw, fresh out of box

Can anybody else confirm? Just curious, thanks!!

Absolutely true, every single iPhone and iPad I have seen in the store and owned was slightly bend, but that is part of the manufacturing. Same goes for the brand new XS.
Most people don’t see it or claim that theirs is “as straight as an arrow”, but that is not completely true ;)
 
Absolutely true, every single iPhone and iPad I have seen in the store and owned was slightly bend, but that is part of the manufacturing. Same goes for the brand new XS.
Most people don’t see it or claim that theirs is “as straight as an arrow”, but that is not completely true ;)

I hadn’t checked the iPads, dang! Most of my aluminum phones were straight; my kids new XR’s are straight. It’s just that every stainless steel X seem to have it ... but like you said, most never would see it, unless you really look careful, up to a bright light looking down that edge - love OCD lol
 
Absolutely true, every single iPhone and iPad I have seen in the store and owned was slightly bend, but that is part of the manufacturing. Same goes for the brand new XS.
Most people don’t see it or claim that theirs is “as straight as an arrow”, but that is not completely true ;)
Really? Are actually trying to tell me what I see? If you think every iPhone X, Xs and Max are slightly bent, you're ridiculous
 
Absolutely true, every single iPhone and iPad I have seen in the store and owned was slightly bend, but that is part of the manufacturing. Same goes for the brand new XS.

This does not appear believable at all. You’re saying _Every_ iPhone and iPad had a slight bend in the store? including the XS that is manufactured of glass and stainless steel? I doubt what you’re saying, maybe an iPad I could see having a bend, but an iPhone? Next time you’re at a store, feel free to share pictures of these ‘Bends.’
 
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Guys, I think he simply was implying every one he saw was, perhaps not all.

The stainless steel and glass is nearly impossible to bend by hand (JerryRig). But since each one I’ve had has this slight curvature on end, it’s either crazy luck (after like 6 of these since the X) I’ve had or just inherent mold design of the X in general.

I was just curious of other folks devices out there :)
 
Really? Are actually trying to tell me what I see? If you think every iPhone X, Xs and Max are slightly bent, you're ridiculous
I think he was just saying that some people don't really "look" for the flaws and "feel" that their device is perfect when in reality it might not be. But I don't think ALL apple devices are bent thats ridiculous.
 
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Any idea what is manufacturing tolerance for bending in X or XS models? I just noticed that my second X is very slightly bent straight out of the box. It is hard to say exactly but when I put ruler against the display I'd say upper part of the display is maybe 0.3-0.5 millimeters bent (starting from around side button level, up to that point it is straight)

I checked our other two X models and another is straight as an arrow and another is very slightly bend the same way but it is really almost nothing, I'd say I could maybe slip a piece of paper under the ruler, so it is around 0.1 millimeter, so that is completely normal.

I was just wondering how much is considered normal? I'm still thinking if I should keep my second X since the display is better and I don't see this bending causing any problems so far (even screen protector was installed ok and at least so far it is not lifting up on the bent side) but I'm worried in case that would cause problems in the future, for example in case I need to send it to service later, is it possible they refuse to fix it under warranty due to bending (it would be very hard to prove later it was bent out of the box)?
 
I’ve noticed all the plus phones I’ve owned always have a very slight bend below the volume buttons.
 
Can you estimate about how much they are bent? Does 0.3 - 0.5 millimeters sound normal in your opinion?
 
Basically display and back are glass but center part and rim around glass is steel. I understood that glass part are ”glued” to steel rim with some kind of double side tape. That’s why I wonder if Bending could cause problems in the future. How well it will hold parts together. Could this cause popping sounds some units are suffering from?
 
The only reason I think this could be true is I have tried to install 3 screen protectors and they all are messed up from the side button up. It’s like they won’t sit flat on the screen. I ordered another batch to see if those are better. But I can’t see the bend.
 
Couple photos showing the problem.
Hard to say how much it is bent exactly but I could fit 2 pieces of copy paper, other side was a bit more but I could not fit third paper. Paper thickness is guess is around 0.1 millimeters, so gap it maybe 0.2 millimeters or little more.
My other phone (that has popping sound problem) has little smaller gap. This one in the photos also occasionally makes popping sound. My wife's phone is stright as an arrow and it does not make popping sound unless I really twist it, so it is OK.
side1.jpg
side2.jpg

[doublepost=1545710505][/doublepost]
But I can’t see the bend.
Check with the ruler. It is hard to see bare eye. I guess if it is bent enough screen protector will lift up. Mine seems OK for now as seen in the photos I have one installed. Interesting to see if it will lift up later due to bend.
 
Are you serious. All the rulers I tried are messed up? That was just one of them I used for the photos. No, not all of my rulers are messed up or then everything else I have are warped and this one phone is the only straight thing in my house.

Seriously I even placed this phone face down over my wife’s phone that measured up straight with the rulers and I could see the same gap at the same locations. So definitely this phone is not straight. My question still Is that how much bending is allowed in manufacturing tolerances? Is this much still within limits?
 
I’ve noticed all the plus phones I’ve owned always have a very slight bend below the volume buttons.

I owned every ‘Plus’ phone and never even remotely noticed any slight bend at all. Nor have I even heard/read of anyone commenting on what you’re saying.
 
Exchange it.
I would but I can’t. This was already hard to get but my dealer eventually allowed one time swap as goodwill gesture.
This one also has couple dents on the steel rim where shiny metal is exposed (space grey).

This one has good display and battery, so I’m trying to decide whether I want good display and battery in bent and dented case with only occasionally popping sound or bad display and battery in only slightly scratched display and back cover with popping sound. Obviously I was wrong expecting to get perfect phone at nearly 1k price. :(

Do you think this much bending is not within manufacturing tolerances? It would be good to know because I don’t want to risk that in case I need later warranty repair I don’t end up in situation where they refuse that due to bending. It would be hard to prove later it was like that out of the box.
So far screen protector is not lifting in these corners so I guess it is not that bad or it will take longer than couple of day for that to happen. Anyone opinions or experiences with that in bent phones?

BTW. Even my first one has slight bend but only about half of what this one has.
Both phones are from the same factory.
 
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Is it possible for the XS to bend from a drop? I’m paranoid now after dropping mine from bathroom counter into wooden floor with and without case once each...
 
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