"You shut down your computer because of a problem" never stops!

[collin_]

Is OnyX open-source? Currently having this issue.

EDIT: You can identify the culprit by (on an admin account):
1. Going to /Library/Logs/DiagnosticReports
2. entering spindump -timeline -i [filepath of a recent shutdown_stall file from DiagnosticReports] into Terminal
(thoughts and prayers this spindump is huge)

 

[Patrice Brousseau]

Late to the party but once I get a Kernel Panic, I get the message at each reboots and found by myself (kudos to those who also found it), that the only solution was to clean with Onyx!

 

[collin_]

Late to the party but once I get a Kernel Panic, I get the message at each reboots and found by myself (kudos to those who also found it), that the only solution was to clean with Onyx!

Is it open-source, though? I can't figure out what's causing this, and I also can't just run some random closed-source program endorsed on forums. Going to have to just reinstall MacOS and rebuild from scratch. Once you've done it enough times it goes pretty quickly...

 

[adrianlondon]

Is it open-source, though? I can't figure out what's causing this, and I also can't just run some random closed-source program endorsed on forums. Going to have to just reinstall MacOS and rebuild from scratch. Once you've done it enough times it goes pretty quickly...

Shouldn't be any need for the sledgehammer approach.

Smaller hammer approach: delete everything in /Library/Logs/DiagnosticReports

Correct sized hammer approach: delete the latest Sleep Wake Failure diag file from the above directory

 

[Patrice Brousseau]

Is it open-source, though? I can't figure out what's causing this, and I also can't just run some random closed-source program endorsed on forums. Going to have to just reinstall MacOS and rebuild from scratch. Once you've done it enough times it goes pretty quickly...

Don’t think it’s open source…

 

[bogdanw]

Is it open-source, though? I can't figure out what's causing this, and I also can't just run some random closed-source program endorsed on forums.

It's free, not open-source.

OnyX - Wikipedia https://en.wikipedia.org/wiki/OnyX

Macworld: "Onyx review: A must-have utility for your Mac software toolbox"
"Since the days of Mac OS X 10.2 Jaguar, Onyx has been in the arsenal of Mac techies to help fix Macs and assorted operating system weirdness. It’s been a long time since the heady days of 2003, and along the way, French developer Joël Barrièrehas has continuously released steady updates of the popular free customization and maintenance tool."
https://www.macworld.com/article/352902/onyx-review-macos.html

Let us know if deleting any DiagnosticReports solves the problem.

 

[collin_]

Correct sized hammer approach: delete the latest Sleep Wake Failure diag file from the above directory

There are no SleepWakeFailure files for me. Would deleting DiagnosticReports just stop the messages? I can't imagine that it would solve any potential underlying problem that is triggering them. Maybe there isn't one, though? Idk... :s

 

[bogdanw]

I can't imagine that it would solve any potential underlying problem that is triggering them. Maybe there isn't one, though? Idk... :s

Do you have repeated problems or repeated messages without problems?
If your Mac keeps crashing, try to
“Use Apple Diagnostics to test your Mac" https://support.apple.com/HT202731
“Repair volumes, then containers, then disks” https://support.apple.com/HT210898
If you just have that message after every normal restart, then it’s just a macOS glitch that we’ve solved with Onyx. It would be good to know what causes it, so let us know if you find out.

 

[adrianlondon]

There are no SleepWakeFailure files for me. Would deleting DiagnosticReports just stop the messages? I can't imagine that it would solve any potential underlying problem that is triggering them. Maybe there isn't one, though? Idk... :s

As far as I'm aware, emptying the entire directory causes no issues. Plus, if it doesn't solve the problem then any new files in that directory should hopefully be related to the issue and help in diagnosis.

You could always move the files somewhere if you're nervous about deleting them.

I had this very issue a few months ago and just "rm -fr" in the directory to delete everything and the problem went away. Luckily, no new problems arose due to having all the files deleted

 

[Dittybopper]

EVERY EFFING TIME I START MY IMAC I GET "You shut down your computer because of a problem". Every time. No matter how I turn it off. No matter what I do.
I am going crazy, I have tried everything! I even draw the plug from the iMac to get a REAL warning message, but I didn't. I got that stupid dialogue, which do nothing no matter if you press the Cancel or Open button.
I have reinstalled the machine. It doesn't matter.
I'm about to bring the fire axe and live out my frustration on this effing machine from hell.

Please help me before I kill something!

Did you try to clear history> it may contain a "cookie" or something that is still running. That seems to fit your problem description. I was sometimes getting that message; then, had a problem logging into Spectrum email account. Spectrum help desk suggested clearing all history and I have not had that error message since (and no further login problem either.)

 

[jk73]

Periodic reminder: Make sure to file this (and any other) bug report below ...

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