Having ordered one for my wife via AT&T upon the opening of their site for pre-orders, I'm very pleased.
I had the order completed in just ten minutes, received the order confirmation email minutes later, and I was off to a great start. The next day I got an email with an estimated ship date.
The following day I got the estimated delivery date. It's this kind of stellar customer service that keeps me a very happy AT&T user.
Yesterday I checked via FedEx tracking for the first time, and was on schedule for delivery on the 14th. Just checked again moments ago and it's been moved up to delivery on the 13th, which is just like last year. Early.
It's all been easy, I haven't had to do any inquiries, they've done all the work, just as it should be. AT&T is a great company to do business with.