Your Macbook Pro must be restarted...

Discussion in 'MacBook Pro' started by RyanP1980, Aug 30, 2010.

  1. RyanP1980 macrumors newbie

    Joined:
    Feb 23, 2010
    #1
    Hey everyone,

    I got my Macbook Pro 17'' at the last refresh, this past April 2010. Recently, I have been experiencing random freezes. First, this was happening when my computer was in sleep mode, and I would just have to hold down the power button to turn it off and back on.

    Now, I get the "kernel panic" message, I would say at least once a day. This is where a box appears on my screen telling me that my computer must be restarted by holding down the power button. I love my new Mac, but after dealing with this daily, I called Apple (I have applecare), and I am sorry to say that the tech wasn't a very big help. He had me run the hardware test by putting in my OSX disk and holding "D" while I restart. The test showed no problems with the hardware, so the tech just told me to back up my information and reinstall OSX.

    So, I have a few questions for the people of this board...does anyone have any other suggestions other than reinstalling my operating system? One of the main reasons I switched to a Mac was because of the stability of OSX, but I must say, in all the years I have had crappy Windows-based computers, I never once had to completely reinstall the operating system.

    My other question is, if I do have to reinstall, if I bring it to the genius bar at the Mac store, can they do it all and back up all my info, reinstalling it onto my computer after they reinstall OSX? I have an external hard drive, but quite frankly, this is a pain in the ass to do, and since I paid almost $2500 for this thing, I was hoping that they could do it for me.

    Other than this, my experience with switching to a Mac has been great, and I truly love the computer. I was a little disappointed in the technician, who seemed like he had zero interest in helping me fix my problem, but hey, what can I expect? I work for a cell phone company, and there are times where I have a hard time being enthusiastic about all my customers annoying issues with their hideous little phones :)

    Thanks
     
  2. diazj3 macrumors 6502a

    Joined:
    Jan 19, 2008
    #2
    weird...

    what applications are you running when these freezes happen?

    posting the log file would help to determine what's going on when it happens.

    I assume you have done the basic troubleshooting - clear caches, repair permissions, run maintenance scripts, etc...?
     
  3. jordan123456789 macrumors newbie

    Joined:
    Aug 30, 2010
    #3
    yes apple will

    ive had my macbook pro replaced. they had to swap mine out and they have an extermal hdd that they use time machine with to get all of your other stuff onto the new macbook pro. i would bring it there or make it easier just use time machine and back it up your self if you cant get it bring it to apple.
     
  4. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #5
    It happens at all different times...it has happened a few times when all I was doing is web browsing.
     
  5. TopHatPlus macrumors 6502

    Joined:
    Aug 1, 2010
    Location:
    Southern Ontario
    #6
    hmm truly disappointing, had my apple for 4 years and never experienced this issue, but you should have a continues time machine back up ALWAYS just incase you spill a drink on your computer or anything happens, so you can then just re install the os, and my buddies with there pc's tend to re install windows 7 2 time a month to clean it up and get rid of viruses and such, then migration assist your stuff back on, its a very simple process and i am sure apple would do it but i have very little hope in other people even if they are apple genius, =D

    give me a haller if you have any other questions
     
  6. Username02 macrumors regular

    Joined:
    Jul 13, 2010
    #7
    I am having the same problem.
    Has only happened 4 times. 3x in 3 consecutive days over a week ago, then not another crash until today. I think I was browsing the web.

    About a month ago, I got new 15" 2.66 i7 mbp and restored my old machine from a Time Machine back-up. 1 week later did a RAM upgrade.

    Possible it is a Flash crash? Or RAM related?
     
  7. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #8
    Well I haven't installed any RAM or anything, so I know its not related to that. Others suggested it had to do with things plugged into my USB port (phone charger, external HD, etc.), but it happens without that stuff.

    I haven't checked out Time Machine at all, I think I'm going to start figuring that out before I bring it over to Apple.
     
  8. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #9
    why don't you post us your kernel panic logs?
     
  9. jclardy macrumors 68040

    jclardy

    Joined:
    Oct 6, 2008
    #10
    If you bought AppleCare you could try running the TechTool that came in the Applecare box. It will do a basic check of all the components of your computer and may help you find what is going on.
     
  10. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #11
    I know I am dumb....can anyone tell me how to do this?
     
  11. Timur macrumors 6502a

    Timur

    Joined:
    Oct 14, 2008
    #12
    Do you have creeping current on the Macbook's chassis (stroke it with two fingers, do you feel a tickling)?

    When you connect an external display, powered USB hub or anything else that comes with its own power-supply, does touching the Macbook 's chassis around the USB/Displayport with the external connector cause a short sparkle/flash (turn off the light in the room to make it more visible)?
     
  12. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #13
    I don't feel any kind of current. I don't have anything with its own power supply to plug in and text. The things I plug into the USB port are my portable hard drive, which is USB powered, my iPod, and occasionally my cell phone charger. The freezes have happened many, many times with nothing plugged into the USB ports though.
     
  13. RyanP1980 thread starter macrumors newbie

    Joined:
    Feb 23, 2010
    #14
    OK, I figured it out...here is my last panic, which occurred this morning. I have plenty more logs to post if needed...

    Wed Sep 1 06:18:05 2010
    Machine-check capabilities (cpu 2) 0x0000000000000c09:
    family: 6 model: 37 stepping: 2 microcode: 9
    Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000800 invalid
    IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0x0000000000000000 invalid
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0000000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0000000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0000000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0000000000000000 invalid
    panic(cpu 2 caller 0x2a7c84): Machine Check at 0x011e2082, thread:0x99083d4, trapno:0x12, err:0x0,registers:
    CR0: 0x80010033, CR2: 0xb0418c58, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x00000020, EBX: 0x011ef1d0, ECX: 0x00000001, EDX: 0x011edcc0
    ESP: 0x551cbac0, EBP: 0x551cbb08, ESI: 0x08496500, EDI: 0x084fc000
    EFL: 0x00000002, EIP: 0x011e2082

    Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
    0x5503dfb8 : 0x21b455 (0x5cf328 0x5503dfec 0x2238b1 0x0)
    0x5503e008 : 0x2a7c84 (0x591330 0x59141d 0x11e2082 0x99083d4)
    0x5503e0f8 : 0x29f912 (0x1 0x6c707061 0x72642e65 0x72657669)
    0x551cbb08 : 0x11d6fc0 (0x54fb60a4 0x6 0x84fc000 0x0)
    0x551cbbf8 : 0x11d851c (0x55d01951 0x80001ba3 0x0 0x0)
    0x551cbcb8 : 0x2a9a88 (0xffffffff 0x7fffffff 0xb 0x54fc5000)
    0x551cbcd8 : 0x2256d2 (0x54fc549c 0x55d01561 0x1ba3 0x54fc5488)
    0x551cbd38 : 0x2264bc (0x1 0x99083d4 0x839c0dc 0x55df4627)
    0x551cbda8 : 0x2270e0 (0x99083f0 0x1ba3 0x1 0x8c9f9e8)
    0x551cbe18 : 0x227184 (0x22a270 0x0 0x0 0x1e)
    0x551cbe38 : 0x22a5b7 (0x22a270 0x0 0x80 0x2)
    0x551cbe98 : 0x22ab35 (0x55df4627 0x1ba3 0x0 0x2a7e4f)
    0x551cbee8 : 0x22ab8a (0x7603 0x3003 0x0 0xf4240)
    0x551cbf18 : 0x293b71 (0x551cbf44 0x0 0x0 0x0)
    0x551cbfc8 : 0x29f018 (0x9189a60 0x1 0x10 0x99bea24)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelCPUPowerManagement(105.10.0)@0x11d5000->0x11f4fff

    BSD process name corresponding to current thread: firefox-bin

    Mac OS version:
    10F569

    Kernel version:
    Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
    System model name: MacBookPro6,1 (Mac-F22589C8)

    System uptime in nanoseconds: 30388333722639
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xffd000, size 0x12288) - last unloaded 84129014026
    loaded kexts:
    com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 19504214648
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AGPM 100.12.12
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleHDA 1.8.7f1
    com.apple.driver.AppleMikeyDriver 1.8.7f1
    com.apple.driver.AppleUpstreamUserClient 3.3.2
    com.apple.driver.AudioAUUC 1.4
    com.apple.driver.AppleIntelHDGraphics 6.1.8
    com.apple.driver.AppleIntelHDGraphicsFB 6.1.8
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2b1
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.2
    com.apple.GeForce 6.1.8
    com.apple.driver.AppleGraphicsControl 2.8.63
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleUSBTCButtons 1.8.1b1
    com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
    com.apple.driver.AppleIRController 303.8
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.IOAHCIBlockStorage 1.6.2
    com.apple.driver.AppleUSBHub 4.0.0
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AirPortBrcm43224 425.16.2
    com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
    com.apple.driver.AppleAHCIPort 2.1.2
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleUSBEHCI 4.0.2
    com.apple.driver.AppleUSBUHCI 4.0.2
    com.apple.driver.AppleACPIButtons 1.3.2
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.2
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
    com.apple.driver.DspFuncLib 1.8.7f1
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.IOPlatformPluginFamily 4.1.2b1
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.0
    com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.iokit.IOAudioFamily 1.7.6fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleHDAController 1.8.7f1
    com.apple.iokit.IOHDAFamily 1.8.7f1
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.nvidia.nv50hal 6.1.8
    com.apple.NVDAResman 6.1.8
    com.apple.iokit.IONDRVSupport 2.1
    com.apple.iokit.IOGraphicsFamily 2.1
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
    com.apple.iokit.IOBluetoothFamily 2.3.7f1
    com.apple.driver.AppleUSBMultitouch 205.32
    com.apple.iokit.IOUSBHIDDriver 4.0.2
    com.apple.driver.AppleUSBMergeNub 4.0.0
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.4
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.0.0
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IO80211Family 311.1
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.iokit.IOUSBFamily 4.0.2
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 283
    com.apple.iokit.IOStorageFamily 1.6.1
    com.apple.driver.AppleACPIPlatform 1.3.2
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
     
  14. mulo macrumors 68020

    mulo

    Joined:
    Aug 22, 2010
    Location:
    Behind you
    #15
    uff thats a bad one...
    that last line says it all

    I would have no idea how to solve that one, the only thing I can think of is a clean install...
    i'm sure some of the other guys around here will know though :)

    maybe the guys at applecare can tell you more if you show them the panic log.
     
  15. Username02 macrumors regular

    Joined:
    Jul 13, 2010
    #16
    Here's my latest. If anyone can read into this I would be grateful.

    Interval Since Last Panic Report: 992911 sec
    Panics Since Last Report: 2

    Tue Aug 31 01:12:57 2010
    panic(cpu 3 caller 0x2a8ab2): Kernel trap at 0x00000000, type 14=page fault, registers:
    CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
    EAX: 0x19e51600, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x22579c00
    CR2: 0x00000000, EBP: 0xbc2d3c08, ESI: 0x22579c00, EDI: 0x6d104000
    EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010
    Error code: 0x00000010

    Backtrace (CPU 3), Frame : Return Address (4 potential args on stack)
    0xbc2d39e8 : 0x21b455 (0x5cf328 0xbc2d3a1c 0x2238b1 0x0)
    0xbc2d3a38 : 0x2a8ab2 (0x591664 0x0 0xe 0x59182e)
    0xbc2d3b18 : 0x29e9a8 (0xbc2d3b30 0x20b26720 0xbc2d3c08 0x0)
    0xbc2d3b28 : 0x0 (0xe 0x10f0048 0x10f0010 0x10)
    0xbc2d3c08 : 0x12ddafd (0x6d104000 0x22579c00 0x0 0x0)
    0xbc2d3c38 : 0x12e7715 (0x6d104000 0x29e016dc 0x22579c00 0x12c7eb6)
    0xbc2d3c78 : 0x12e785b (0x29e01400 0x6d104000 0x29e01720 0x8)
    0xbc2d3ca8 : 0x12c146a (0x29e01400 0x6d104000 0x7e282000 0x0)
    0xbc2d3cd8 : 0x53352d (0x6d104000 0x10bd81f4 0x10bd81f4 0x1)
    0xbc2d3d28 : 0x56440a (0x6d104000 0x10bd81f4 0x10bd81f4 0x1)
    0xbc2d3d88 : 0x2850e5 (0x6d104000 0x10bd81f4 0x1 0x0)
    0xbc2d3df8 : 0x21d7f7 (0x23366568 0xd6d2184 0x23366570 0x233665a4)
    0xbc2d3e38 : 0x210983 (0x23366500 0xbc2d3e7c 0x27c190a4 0xbc2d3e70)
    0xbc2d3e98 : 0x216be6 (0x23366500 0x0 0x0 0x0)
    0xbc2d3f18 : 0x293b71 (0xbc2d3f44 0x0 0x0 0x0)
    0xbc2d3fc8 : 0x29f018 (0x27c28d00 0x0 0x10 0x27c28d00)
    Kernel Extensions in backtrace (with dependencies):
    com.apple.driver.AppleIntelHDGraphics(6.1.8)@0x12bd000->0x1369fff
    dependency: com.apple.iokit.IOPCIFamily(2.6)@0x98c000
    dependency: com.apple.iokit.IONDRVSupport(2.1)@0x9bf000
    dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x99d000

    BSD process name corresponding to current thread: WebKitPluginHost

    Mac OS version:
    10F569

    Kernel version:
    Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 43074765648828
    unloaded kexts:
    com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x10dc000, size 0x12288) - last unloaded 321148226162
    loaded kexts:
    com.google.filesystems.fusefs 2.0.3 - last loaded 285267955187
    com.parallels.kext.prl_vnic 5.0 9370.589829
    com.parallels.kext.prl_netbridge 5.0 9370.589829
    com.parallels.kext.prl_usb_connect 5.0 9370.589829
    com.parallels.kext.prl_hid_hook 5.0 9370.589829
    com.rogueamoeba.hermes 2.0.2
    com.parallels.kext.prl_hypervisor 5.0 9370.589829
    com.Cycling74.driver.Soundflower 1.5.1
    com.Apogee.driver.DuetFWOverideDriver 1.4.4
    com.apple.filesystems.afpfs 9.7
    com.apple.nke.asp_tcp 5.0
    com.apple.driver.AppleHWSensor 1.9.3d0
    com.apple.filesystems.autofs 2.1.0
    com.apple.driver.AppleBluetoothMultitouch 54
    com.apple.driver.IOBluetoothSCOAudioDriver 2.3.7f1
    com.apple.driver.AGPM 100.12.12
    com.apple.driver.AppleMikeyHIDDriver 1.2.0
    com.apple.driver.AppleHDA 1.8.7f1
    com.apple.driver.AppleMikeyDriver 1.8.7f1
    com.apple.driver.AppleUpstreamUserClient 3.3.2
    com.apple.driver.AudioAUUC 1.4
    com.apple.driver.AppleIntelHDGraphics 6.1.8
    com.apple.driver.AppleIntelHDGraphicsFB 6.1.8
    com.apple.driver.SMCMotionSensor 3.0.0d4
    com.apple.kext.AppleSMCLMU 1.5.0d3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.1.2
    com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2b1
    com.apple.GeForce 6.1.8
    com.apple.driver.AppleGraphicsControl 2.8.63
    com.apple.driver.AppleLPC 1.4.12
    com.apple.driver.AppleUSBTCButtons 1.8.1b1
    com.apple.driver.AppleUSBCardReader 2.5.4
    com.apple.driver.AppleIRController 303.8
    com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
    com.apple.driver.Oxford_Semi 2.5.4
    com.apple.BootCache 31
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.iokit.SCSITaskUserClient 2.6.5
    com.apple.iokit.IOAHCIBlockStorage 1.6.2
    com.apple.driver.AppleUSBHub 4.0.0
    com.apple.driver.AppleFWOHCI 4.7.1
    com.apple.driver.AirPortBrcm43224 425.16.2
    com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
    com.apple.driver.AppleEFINVRAM 1.3.0
    com.apple.driver.AppleSmartBatteryManager 160.0.0
    com.apple.driver.AppleUSBEHCI 4.0.2
    com.apple.driver.AppleUSBUHCI 4.0.2
    com.apple.driver.AppleAHCIPort 2.1.2
    com.apple.driver.AppleACPIButtons 1.3.2
    com.apple.driver.AppleRTC 1.3.1
    com.apple.driver.AppleHPET 1.5
    com.apple.driver.AppleSMBIOS 1.6
    com.apple.driver.AppleACPIEC 1.3.2
    com.apple.driver.AppleAPIC 1.4
    com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
    com.apple.security.sandbox 0
    com.apple.security.quarantine 0
    com.apple.nke.applicationfirewall 2.1.11
    com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
    com.apple.driver.IOBluetoothHIDDriver 2.3.7f1
    com.apple.driver.AppleMultitouchDriver 205.34
    com.apple.driver.DspFuncLib 1.8.7f1
    com.apple.driver.AppleProfileReadCounterAction 17
    com.apple.driver.AppleProfileTimestampAction 10
    com.apple.driver.AppleProfileThreadInfoAction 14
    com.apple.driver.AppleProfileRegisterStateAction 10
    com.apple.driver.AppleProfileKEventAction 10
    com.apple.driver.AppleProfileCallstackAction 20
    com.apple.driver.AppleSMBusController 1.0.8d0
    com.apple.driver.AppleFWAudio 2.5.6fc3
    com.apple.iokit.IOFireWireIP 2.0.3
    com.apple.iokit.IOSurface 74.0
    com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
    com.apple.iokit.IOSerialFamily 10.0.3
    com.apple.iokit.IOAudioFamily 1.7.6fc2
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 1.8.7f1
    com.apple.iokit.IOHDAFamily 1.8.7f1
    com.apple.iokit.AppleProfileFamily 41
    com.apple.driver.AppleSMC 3.0.1d2
    com.apple.driver.IOPlatformPluginFamily 4.1.2b1
    com.apple.driver.AppleSMBusPCI 1.0.8d0
    com.apple.iokit.IOFireWireAVC 4.0.6
    com.apple.nvidia.nv50hal 6.1.8
    com.apple.NVDAResman 6.1.8
    com.apple.iokit.IONDRVSupport 2.1
    com.apple.iokit.IOGraphicsFamily 2.1
    com.apple.driver.AppleUSBHIDKeyboard 1.2.0a3
    com.apple.driver.AppleHIDKeyboard 1.2.0a3
    com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
    com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
    com.apple.iokit.IOBluetoothFamily 2.3.7f1
    com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
    com.apple.iokit.IOUSBMassStorageClass 2.6.1
    com.apple.driver.AppleUSBMultitouch 205.32
    com.apple.iokit.IOUSBHIDDriver 4.0.2
    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.1
    com.apple.iokit.IOFireWireSBP2 4.0.6
    com.apple.driver.AppleUSBMergeNub 4.0.0
    com.apple.driver.AppleUSBComposite 3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.6
    com.apple.iokit.IOCDStorageFamily 1.6
    com.apple.driver.XsanFilter 402.1
    com.apple.iokit.IOAHCISerialATAPI 1.2.4
    com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
    com.apple.iokit.IOUSBUserClient 4.0.0
    com.apple.iokit.IOFireWireFamily 4.2.6
    com.apple.iokit.IO80211Family 311.1
    com.apple.iokit.IONetworkingFamily 1.9
    com.apple.iokit.IOUSBFamily 4.0.2
    com.apple.iokit.IOAHCIFamily 2.0.4
    com.apple.driver.AppleEFIRuntime 1.3.0
    com.apple.iokit.IOHIDFamily 1.6.5
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 6
    com.apple.driver.DiskImages 283
    com.apple.iokit.IOStorageFamily 1.6.1
    com.apple.driver.AppleACPIPlatform 1.3.2
    com.apple.iokit.IOPCIFamily 2.6
    com.apple.iokit.IOACPIFamily 1.3.0
     
  16. agtoau macrumors member

    Joined:
    Oct 1, 2006
    Location:
    Silicon Valley, CA
    #17
    I am getting an identical log. My kernel panics began after I connected an external NEC display to the i7 15.4" MacBook Pro (2010 model).

    My guess is that it is the graphics card. I am getting it replaced by Apple.
     
  17. Username02 macrumors regular

    Joined:
    Jul 13, 2010
    #18
    Thanks this is good to know.
    I have i7 MBP hooked up to external monitor as well. (Each time I got that crash. 6-7 total)

    Out of curiosity what type of connector does the NEC monitor use?

    Any chance you had upgraded your ram with non-apple chips?
     
  18. Timur macrumors 6502a

    Timur

    Joined:
    Oct 14, 2008
    #19
    Like I wrote: Watch if you get electrical sparks when touching the Macbook with the connector of the external display (which has its own PSU/grounding).
     
  19. agtoau macrumors member

    Joined:
    Oct 1, 2006
    Location:
    Silicon Valley, CA
    #20

    I use the mini DisplayPort cable.

    Yes, I got RAM upgraded through OWC. I sent the computer back to OWC for them to have a look and they tested the RAM - all is fine on that front.
     
  20. Username02 macrumors regular

    Joined:
    Jul 13, 2010
    #21
    Thanks for the info.

    Are your crashes random and frequent?
    Do they normally happen when web browsing?

    Mine seem to happen when Safari is in focus and they happen very infrequently. At first it was 1-2 a day for a week, then not another for an entire week, then another about 9 days later.

    Please do post here if you do go the route of getting the graphics card fixed by Apple and if it solves the issue.
     
  21. agtoau macrumors member

    Joined:
    Oct 1, 2006
    Location:
    Silicon Valley, CA
    #22
    The kernel panics are random, sometimes once or twice a day, then a gap of a couple days, then again, etc. Almost always I am browsing in Safari when this happens.
     
  22. Username02 macrumors regular

    Joined:
    Jul 13, 2010
    #23
    Sounds exactly like my issues.

    I had one person review the log and they stated it could be Flash initiating the problem when it accesses system resources.

    Not sure if this is 100% correct about the flash, but I would still consider this a MBP issue as my iMac don't crash from Flash.
     
  23. Timur macrumors 6502a

    Timur

    Joined:
    Oct 14, 2008
    #24
    If it's Flash then it could be the latest 10.1 update that included *hardware*-acceleration. This is a good thing, but maybe the Nvidia driver doesn't play nice. Your Imac likely has ATI drivers, doesn't it?
     
  24. Username02 macrumors regular

    Joined:
    Jul 13, 2010
    #25
    Indeed it does and excellent theory Timur ~ thank you. This pretty much could explain it all.

    The MacBook is new and the issue has only been recent so I just assumed it was the specific machine or the RAM or something since I upgraded it.

    If this is in fact a driver issue it makes me feel a whole bunch better about this new machine.

    Maybe it's time to try one of those Safari extensions that blocks flash (if exists). Been meaning to check extensions out. I can test out if I even miss all the ads and sluggishness when browsing. ;)
     

Share This Page