Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
So excited for you all, I have been watching your all's group (10/13-10/22) looking for movement as I ordered in store as soon as my store opened on the 12th 9AM CST. I was literarlly the first person in the door that morning and my ship window is 10/31-11/11. I've also noticed that there doesn't seem to be any shipping windows from 10/23-10/30. Now that most of you all are starting to see movement I will hopefully hear something soon.

I sure hope so for all of us!! This has been pure torture but at least we have had each other to go through it with! It is so exciting to see so much movement again!!

Come on Apple and ATT...keep it up!!
 
So I preordered my phone on the 12th. The card I used to purchase was compromised and I tried for two days to get a hold of someone that could help me change the card number. Well of course yesterday I checked my order status and it said canceled. They tried processing the now compromised card. I had to re order and start the process over again. I tried calling again after two hours on the phone I still never had a chance to talk to a supervisor. This is ridiculous. Now my expected ship date is December 2nd. Does anyone have any advice for the broken hearted?

Ordered 9/12 at 12:00 pm
Iphone 6+ Gold 128

If you are able to maybe order from apple! I did yesterday thhere est shipping was 11/20-27 i think! I did later get the processing message from att.
Oh yea same phone too!
 
Everyone.......... JUST GO BY WHAT THE 877 # TELLS YOU, REGARDLESS OF YOUR SHIP DATE!!!! Your shipping dates may not change on ATT but rest assured, if you're order switches from "back ordered" to "processing", you will get shipping confirmation within the following 48 HRS (REGARDLESS OF WHAT THE ATT SITE MAY SAY). Also, don't expect for tracking information to update right away, as the carrier (fed ex/ups/usps) has to then update their system. USPS is notorious for late updates so don't panic.

To those with recent movements on the 10/13-10/22 window bracket, congrats.

My phone left Ft. Worth yesterday via USPS, scheduled to be delivered tomorrow. Just be patient guys.
 
update

Just out of curiosity did this occur today or last night? I was just wondering if they are already sending them out this morning. It seems that up until now we don't see much movement until about 3PM CST each day.

Yes it just changed this morning. In fact it just now updated to "shipped" with a tracking number.
 
I just found out about this thread and want to add my story.

I ordered on 9/19 at around 3pm with the Customer Relations department (because they allowed me to upgrade about 50 days early due to a broken phone).

Order Date: 9/19
Device: iPhone 6 Plus
Color: Space Gray
Size: 128gb
Estimated Shipping Date: 11/9-11/27

Currently when I call in they say my order is "in progress" and when I check online it says "preparing to ship" - it has said this since the day I ordered it.

I started a spreadsheet over on iMore & AT&T Forums, so if you can, please add your info into the spreadsheet, and please do not forget to come back and update it with your shipping/delivery date. I go in and clean it up a few times a day, so all you have to do is add your info to the end and update it with ship/delivery dates and I will do the rest.

https://docs.google.com/spreadsheets/d/1-5ryMfWalIU4sLaf1MRONiSAqOHZqww7SKsDN5OjV9Y/edit?usp=sharing
 
it shipped today!!! - Original ship date11/9-11/27 gold 128 +

The estimated delivery is Monday using FedEx 2-Day shipping (today is Thursday). ugh. I hate watching things stall during the weekend before Monday deliveries. However, the phone is a couple weeks early so WOO HOO!!! I live in Wyoming and it is shipping from Memphis, TN. :apple:
 
Add me to the list of 'preparing to ship'. I ordered a 128 SG 6+ on 9/12 at 9AM EST and got the 10/13-10/22 ship date. Changed to back-order yesterday, then my card was charged late last night and status changed to preparing to ship this morning.
Interesting that the order status page linked in the original confirmation email is not updated, but if I log into my account and click on 'check order status' it is updated.
 
Add me to the list of 'preparing to ship'. I ordered a 128 SG 6+ on 9/12 at 9AM EST and got the 10/13-10/22 ship date. Changed to back-order yesterday, then my card was charged late last night and status changed to preparing to ship this morning.
Interesting that the order status page linked in the original confirmation email is not updated, but if I log into my account and click on 'check order status' it is updated.

Lovely how mine has said "preparing to ship" since the day I ordered it (9/19).
 
Where are the 64s?

Code:
SG    16     09:00    10/31-11/11    ill1cit           -SHIPPED    10/12
SG    16     09:30    10/31-11/11    imnvrgtniphn      -SHIPPED    10/17
SG    16     10:21    10/31-11/11    Jusbump           -SHIPPED    10/17
SG    16     11:00    10/31-11/11    BeardedMac        -SHIPPED    10/12
SG    16     15:00    11/09-11/21    myownsuperhero    -SHIPPED    10/16
SG    16     09/12    11/09-11/27    unnamed-one       -SHIPPED    10/12
SG    16     09/15    11/09-11/27    bhalleck24        -SHIPPED    10/22
SG    16     09/15    11/09-11/27    tadbaker
SG    16     09/18    11/09-11/27    shayner
SG    16     09/19    11/09-11/27    CtotheP           -SHIPPED    10/16
SG    16     09/22    10/30-11/10    Trojansjuan  
SG    16     09/27    11/05-11/14    vinnywiz
SG    16     10/19    11/28-12/09    nickd15
----
SG    64     02:55    10/02-10/13    nani1441
SG    64     03:00    11/26-12/08    vscpslo           -SUSPENDED
SG    64     05:52    11/09-11/27    Yellow4           -SHIPPED    09/26?
SG    64     10:00    11/09-11/27    Nasha0810
SG    64     12:00    11/09-11/27    oxbabypoohxo
SG    64     14:00    11/09-11/27    Polekat
SG    64     16:00    11/09-11/27    ATTblows
SG    64     16:00    11/09-11/27    Juju56
SG    64     20:00    11/09-11/27    Sidberto
SG    64     09/13    11/09-11/27    mashosho
SG    64     09/13    11/09-11/27    duron1984
SG    64     09/13    11/09-11/27    Greuven
SG    64     09/13    11/09-11/27    rdaco
SG    64     09/14    11/09-11/27    jlogicalor
SG    64     09/15    11/09-11/27    crazyitalian198
SG    64     09/15    11/09-11/27    lcscape
SG    64     09/15    11/09-11/27    D-MaS-TeR
SG    64     09/16    11/09-11/27    Dacuda
SG    64     09/16    11/09-11/27    desertfox21
SG    64     09/16    11/09-11/27    mcorleone
SG    64     09/17    11/09-11/27    madsenberry
SG    64     09/17    11/09-11/27    tsjordan
SG    64     09/18    11/09-11/27    vamp era
SG    64     09/19    11/09-11/27    Kimmiewon
SG    64     09/19    11/09-11/27    kcbentz
SG    64     09/22    10/30-11/10    Jsmoove47
SG    64     09/22    10/30-11/10    Kauai
SG    64     09/22    10/30-11/10    shaanx
SG    64     09/23    10/31-11/11    Kmagn13
SG    64     09/24    11/03-11/12    jpur
SG    64     09/25    11/04-11/14    Blkboyan
SG    64     09/30    11/07-11/14    M1ckey
SG    64     10/01    11/10-11/19    MasonDoc
SG    64     10/08    11/17-11/26    bmwjeff
SG    64     10/13    11/20-12/02    mrw822
SG    64     10/13    11/20-12/02    MICMAC247
SG    64     10/16    11/25-12/05    jrodri29
----
SG    128    03:30    10/02-10/13    7r0ub4d0ur         -SHIPPED    10/08
SG    128    03:40    10/02-10/13    porgie             -CANCELED
SG    128    03:52    10/02-10/13    Tarheels23         -SHIPPED    10/14
SG    128    03:53    10/02-10/13    HEK                -SHIPPED    10/08
SG    128    04:36    10/13-10/22    ext545             -SHIPPED    10/21
SG    128    04:45    10/13-10/22    noekozz            -SHIPPED    10/21
SG    128    04:47    10/13-10/22    davidzmedix
SG    128    04:50    10/13-10/22    mom2ollie          -SHIPPED    10/23
SG    128    05:30    10/13-10/22    tag29m             -SHIPPED    10/23
SG    128    06:30    10/13-10/22    TonyPie
SG    128    06:34    10/13-10/22    juanpablo64        -SHIPPED    10/23
SG    128    06:57    10/13-10/22    kidydr             -SHIPPED    10/23
SG    128    07:00    No dates       slimjimtx          -CANCELED
SG    128    07:30    10/13-10/22    SilvrSurfer        -SHIPPED     10/23
SG    128    07:54    10/13-10/22    odie3              -SHIPPED    10/23
SG    128    08:02    10/13-10/22    MrRedHat           -SHIPPED    10/22
SG    128    08:05    10/13-10/22    Southern Dad       -SHIPPED    10/22
SG    128    08:00    10/31-11/11    Snaekolf           -SHIPPED    10/22
SG    128    08:00    10/31-11/11    MayhemMechanix
SG    128    08:47    10/13-10/22    BobMcScratchit
SG    128    09:00    10/13-10/22    JB786              -SHIPPED    10/23
SG    128    09:00    10/31-11/11    evlfred
SG    128    09:00    10/31-11/11    TwigsR6            -SHIPPED    10/23
SG    128    10:00    10/31-11/11    darkarw
SG    128    10:00    10/31-11/11    Zimmac             -SHIPPED 10/22
SG    128    10:00    11/09-11/27    iopcritter
SG    128    10:00    11/09-11/27    jolynch57
SG    128    11:00    10/31-11/11    Wraenfalken
SG    128    11:00    10/31-11/11    Gette
SG    128    11:30    10/31-11/11    dankrips
SG    128    11:32    10/31-11/11    misty1234
SG    128    13:57    11/09-11/27    Tuttle05
SG    128    16:00    11/09-11/27    TN6plus             -SHIPPED 10/21
SG    128    18:00    11/09-11/27    thedessie
SG    128    20:00    11/09-11/27    Sidberto
SG    128    09/13    11/09-11/27    skierbri10
SG    128    09/13    11/09-11/27    draven898
SG    128    09/15    11/09-11/27    Bsj80                -CANCELED
SG    128    09/15    11/09-11/27    Jay555               -SHIPPED 10/21
SG    128    09/15    11/09-11/27    CorCat87
SG    128    09/17    11/09-11/27    Tekza
SG    128    09/19    11/09-11/27    MR.WaynesWorld
SG    128    09/19    11/09-11/27    stillcrazyman
SG    128    09/19    11/09-11/27    Orangechipper
SG    128    09/19    11/09-11/27    ATEspo
SG    128    09/20    10/29-11/07    Keyman22
SG    128    09/20    10/29-11/07    AmericanNinja
SG    128    09/20    10/29-11/07    NightCastle          -AT&T CANCELED
SG    128    09/21    10/29-11/07    mycroft8
SG    128    09/21    10/29-11/07    Cincymissy
SG    128    09/22    10/30-11/10    timordeus
SG    128    09/22    10/30-11/10    Birdisword
SG    128    09/23    10/31-11/11    arbreek
SG    128    09/24    11/03-11/12    unnamed-one          -SHIPPED    10/21
SG    128    09/27    11/05-11/14    LenPopPop
SG    128    09/29    11/06-11/17    Scotth48
SG    128    09/30    11/07-11/18    GnSys
SG    128    10/01    11/09-11/27    travis333            -SHIPPED 10/22
SG    128    10/03    11/09-11/21    SharonTX
SG    128    10/06    No dates      Gotiphone6plus        -SHIPPED 10/22

-----------------------------------------------------------------------

Si    16     09/19    11/09-11/27    junior0717
Si    16     09/25    11/05-11/14    Cingular              -SHIPPED    10/22
Si    16     09/30    11/07-11/18    mlipsc
Si    16     10/04    10/31-11/07    AppleBoyFreak
----
Si    64     10:00    10/31-11/11    jennimac4
Si    64     11:29    10/31-11/11    jomegas
Si    64     09/15    11/09-11/27    Jay555                -SHIPPED    10/21
Si    64     09/17    11/09-11/27    gerpage
Si    64     09/19    11/09-11/27    DuskRune
Si    64     09/23    10/31-11/11    Kmagn13
Si    64     09/26    11/05-11/14    SgtFire
Si    64     09/29    11/06-11/17    revhaight
Si    64     10/01    11/10-11/19    420
Si    64     10/06    11/14-11/27    karthikbhaskar
Si    64     10/11    11/19-12/01    HellaFilthy
----
Si    128    10:00    10/31-11/11    Zimmac                -SHIPPED    09/29
Si    128    14:38    11/09-11/27    Maltoo2               -SHIPPED    10/23
Si    128    16:30    11/09-11/27    waywardstar           -SHIPPED    10/22
Si    128    20:00    11/09-11/27    thedessie             -SHIPPED 10/22
Si    128    09/13    11/09-11/27    Priyasaurus
Si    128    09/17    11/09-11/27    crumb2000             -SHIPPED    10/22
Si    128    09/19    11/09-11/27    atseng
Si    128    09/20    10/29-11/07    Professor007
Si    128    10/06    11/13-11/24    aship22
Si    128    10/10    11/19-12/01    djPirateofChaos

-----------------------------------------------------------------------

Go    16     03:01    10/02-10/13    its Dale          -SHIPPED    10/03?
Go    16     04:15    11/09-11/27    its Dale
Go    16     12:00    No Dates       JLewis33          -SHIPPED    10/16
Go    16     28:15    11/09-11/27    Ellie143          -SHIPPED    10/17
Go    16     09/21    10/29-11/07    matrix007
Go    16     09/24    11/03-11/12    jterp7
----
Go    64     05:58    10/02-10/13    Yellow4           -AT&T CANCELED
Go    64     09/19    11/09-11/27    themyst
Go    64     09/19    11/09-11/27    b1scu1t           -CANCELED
Go    64     09/19    11/09-11/27    ShaneaElizabeth
Go    64     09/24    11/02-11/12    poorcody
Go    64     09/26    11/05-11/14    runtohell121
Go    64     09/29    11/06-11/17    lykbutta
Go    64     10/01    11/10-11/19    420
Go    64     10/02    11/11-11/20    jterp7
Go    64     10/07    11/14-11/25    Lmand67
Go    64     10/17    11/24-12/08    Doc750
----
Go    128    03:02    10/02-10/13    Vr6lowrider       -SHIPPED	 09/13
Go    128    04:24    10/02-10/13    falfiee           -SHIPPED     10/14
Go    128    05:00    10/31-11/11    KenyaDF           -AT&T CANCELED
Go    128    07:00    10/13-10/22    Andreweisele      -SHIPPED     10/17
Go    128    08:00    10/31-11/11    ankhie            -SHIPPED     10/21
Go    128    12:00    10/31-11/11    TigsR6            -SHIPPED    10/22
Go    128    12:00    12/02-??/??    Tivory            -AT&T CANCELED
Go    128    14:30    11/09-11/27    OMGMax            -SHIPPED    10/22
Go    128    16:28    11/09-11/27    flifish           -SHIPPED    10/23
Go    128    17:00    11/09-11/27    Jjd6290           -SHIPPED    10/21
Go    128    20:13    11/09-11/27    Atamore
Go    128    23:00    11/09-11/27    Theelectrician    -SHIPPED    10/22
Go    128    09/13    11/09-11/27    mshamsah
Go    128    09/16    11/09-11/27    Tomperser         -SHIPPED    10/23
Go    128    09/17    11/09-11/27    ClaveMan
Go    128    09/22    10/31-11/11    GERGreg427
Go    128    09/30    11/07-11/18    Byamaato
Go    128    10/06    11/13-11/24    BrianSoCal

Current through post #12310

I got so excited to see all of the posts about phones finally shipping....but yes, where are the 64gbs??? I am trying not to get my hopes up with all this movement, since my dates are 11/9-11/27....but even more so because of the lack of movement on the 64. Sigh.
 
I got so excited to see all of the posts about phones finally shipping....but yes, where are the 64gbs??? I am trying not to get my hopes up with all this movement, since my dates are 11/9-11/27....but even more so because of the lack of movement on the 64. Sigh.

Although looking again, many of the orders for 64s went in later in the day and are in the 11/09-11/27 bracket, so perhaps not so strange when compared to the order times for the big block that went out last night / this morning.
 
Although looking again, many of the orders for 64s went in later in the day and are in the 11/09-11/27 bracket, so perhaps not so strange when compared to the order times for the big block that went out last night / this morning.

I was thinking the same thing, it seems like most of the 64s have that later shipping window.
 
It only gets better...

10/22 at 4:21 EDT called AT&T to get an updated expected ship window and I was given the following and I kid you not.

"Your order will ship in 28 to 35 business days".

I replied: "but I preordered on 9/12/14"

To which she replied: "I am sorry for any inconvenience this may have caused"

To which I replied: "This is not an inconvenience, this is just poor customer service. If I ordered today, how long would it take to ship?"

To which she replied: "28 to 35 business days".

I replied: "How is that even possible? How can I order on 9/12 and then be put in the same priority as someone who ordered today? That does not even make sense."

To which she replied: "I know. I am sorry for any inconvenience this may have caused".

I was disgusted at that point. I waited 15 minutes to cool off and called back.

The second CSR I spoke to was infinitely more helpful. She drilled down on the order, identified I ordered it on 9/12, identified I had already waited the 3-4 weeks based on the original guidance, but said the system had no indication of when the phones would ship and that they were on backorder. She said without a date, it could ship anytime, it really just depends on the supply and number of backorders. She advised to keep the order active, but check the local stores for stock, if I find it before the phone is shipped, then cancel the preorder after buying the new phone. While none of this was new information, at least she was trying to be helpful.

Again, not sure who to blame. Apple? AT&T? Both? Steve Jobs?

Well this morning around 1:00 AM EDT it went from back ordered to "Processing". While I am excited about the prospects of my order actually processing, I believe I have been conditioned enough to not expect much at this point from AT&T. I would not be surprised if AT&T decided to put the 10/13-10/22 orders into "Processing" so they could buy time to figure out what is going on and avoid flooding their CSR lines. Only time will tell.

Will let you know what happens.
 
Had to reorder my SG 6+ 64GB on monday(someone shoot me) so put me down for ordered 10/20, shipping date 11/28/14 to 12/6/14. Damn, I could be waiting as much as 6 more weeks. Somehow a company that has the much wealth as the GPD of a small country can't make enough phones.


From what it sounds like in this thread, I should have just paid the extra $100 and gotten the 128GB, in Silver, just to get it faster. The 6+ 64GB SG seems to be the most common model. Apple's website still 3-4 weeks, so I'm hopeful.
 
I had to call #877 again because I could not believe me ears. My order is being processed!!! I literally screamed in my car thankfully I was alone when this happened. Yeah!!! I believe I will get the phone before my family trip end of November. I ordered 9/15 and have ship dates of 11/9-11/27
 
Had to reorder my SG 6+ 64GB on monday(someone shoot me) so put me down for ordered 10/20, shipping date 11/28/14 to 12/6/14. Damn, I could be waiting as much as 6 more weeks. Somehow a company that has the much wealth as the GPD of a small country can't make enough phones.


From what it sounds like in this thread, I should have just paid the extra $100 and gotten the 128GB, in Silver, just to get it faster. The 6+ 64GB SG seems to be the most common model. Apple's website still 3-4 weeks, so I'm hopeful.

Agreed. I feel like everyone went for the SG 64GB... I was thinking the 128 and then backed out before ordering.

----------

I had to call #877 again because I could not believe me ears. My order is being processed!!! I literally screamed in my car thankfully I was alone when this happened. Yeah!!! I believe I will get the phone before my family trip end of November. I ordered 9/15 and have ship dates of 11/9-11/27

When you guys are calling the 877 number, are these status changes reflected on the website?
 
Mine has been charged but not on the website yet. I have multiple orders so I can't check on the 877 number without talking to someone and I just dont have the patience lol
 
Agreed. I feel like everyone went for the SG 64GB... I was thinking the 128 and then backed out before ordering.

----------



When you guys are calling the 877 number, are these status changes reflected on the website?

No not right away. Like I had previously mentioned, the first thing to update is the 877 #. Shortly afterwards, the site updates, and then you receive the e-mail from AT&T confirming the shipping information. Please keep in mind that even after you receive tracking info, it might not be updated on the delivery carrier's end, so you have to wait for that to update as well.
 
I just talked with a AT&T Operator and she said they have no idea of when they will be getting anymore shipments from Apple. She said for me to keep checking Apple Stores and if I find one there, call them and cancel my order and get it there. How is that for customer support, I think AT&T and Apple have problems with each other.
I will Keep looking, my shipment dates are Nov 9-27th and I ordered on 9/15 but they did not process order for 24 Hours so that would be 9/16 at 5:52AM
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.