That vision sounds great in theory, but it conveniently ignores the reality of how tech companies operate—and how they’ve always operated. The idea that AI assistants will become platform-agnostic, customizable tools that users can freely carry across services and devices assumes a level of interoperability and user control that the current tech landscape vehemently resists.
Let’s not kid ourselves: Apple, Google, Microsoft, and Amazon didn’t spend billions building closed ecosystems just to hand over control to third-party AI services. These companies thrive on lock-in. Why would Apple, for example, let you use a Google-powered AI assistant deeply integrated into iOS, when they can push their own “Apple Intelligence” and monetize it directly? That’s like expecting Apple to let you replace Safari with Chrome as the default browser for everything—oh wait, that took EU regulation to even begin to happen.
And the Coke vs. Pepsi analogy? It falls apart under scrutiny. Coke and Pepsi compete in the same stores, under the same distribution networks, and don’t require you to sign 3-year contracts to buy one or the other. If Apple, Meta, and Google are the gatekeepers of digital experiences, then the AI you “pick” will still be filtered through their terms, APIs, restrictions, and priorities.
What’s more likely is this: users will be forced to use multiple AIs depending on the hardware and services they use. Your iPhone will use Siri (Apple Intelligence), your work PC will use Copilot, your browser might default to Gemini, and your smart home assistant will use Alexa—each with walled gardens and half-baked compatibility. Want a seamless, single-AI experience across platforms? Prepare to get locked into one ecosystem entirely or deal with fragmentation.
So no, we’re not heading toward a user-first, AI-as-a-service utopia. We’re heading toward a turf war—one where the winner isn't the best assistant, but the company that controls the most endpoints.