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$1000 verizon overage
- Thread starter rajpatel
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Sorry but this is ridiculous. You are going to have to eat the $1000. I know very few people that have had issues with Verizon. Verizon has always compensated for their mistakes. The people that think they are getting screwed over tend to complain the loudest. You should know your device and thoroughly examine the security settings including settings in all the apps installed on the phone. Most new phones are too much for the average user anyway. Know your device and what it does before blaming someone else or the service provider for your oversight. My intention was not to sound like jerk. Just being blunt.
Well, he is "In time out"
Making hateful posts about entire groups of people will do that to you
Yeah, stuff like this typically doesn't happen. At last not now days.
Back in 08-10 I had an LG Voyager and it racked up hundreds of dollars in data usage in my pocket one month. It had a resistive touch screen and a tap to unlock mechanism. Worst idea ever.
We showed them doing it at a vzw store and they disabled data access and dropped the charge.
But this is a little more difficult to do.
Back in 08-10 I had an LG Voyager and it racked up hundreds of dollars in data usage in my pocket one month. It had a resistive touch screen and a tap to unlock mechanism. Worst idea ever.
We showed them doing it at a vzw store and they disabled data access and dropped the charge.
But this is a little more difficult to do.
Data overage using personal hotspot is no way a verizon issue. It is totally under user control. I'm surprised Verizon did not send a text message about the data overage.
$1000 in data over charges is 1000gb of data?
And you op didn't notice? Verizon sends text warning messages at 3 or 4 different intervals.
Seems to me you let someone tether off of you. If Verizon doesn't let you off the hook. U may want to settle this with the person responsible for the over charges....the person you let tether off of you
And you op didn't notice? Verizon sends text warning messages at 3 or 4 different intervals.
Seems to me you let someone tether off of you. If Verizon doesn't let you off the hook. U may want to settle this with the person responsible for the over charges....the person you let tether off of you
Sounds like even if Verizon did the user would have likely ignored it, since apparently for a long time he/she clearly ignored a big blue banner at the top of their device saying there were 3 connections.
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It's not 1000 GB as overages are something like $15 per 1 GB
It's $10/GB if you're on an individual plan, $15/GB if you're on shared.
So its either 67GB - 100GB depending on the exact plan. If Verizon's data overage was $1/gb I'd be going over 5-6gb all the time.
No it's not BS. Verizon ran his credit when he opened the account. If he doesn't pay that bill it will eventually go to collections and will start to sink his credit.
Correct, that's on the user.
This phone was a "dumb" phone, so no Android or iOS here. It came out in '07 and was supposed to compete with the iPhone. Which was on an entirely different level. It didn't even have WiFi, LOL.
The problem was I didn't have any sort of data plan at all, since it wasn't a smartphone. Then just being in my pocket if it bumped stuff it would unlock the phone (tap, not slide) and use the little shortcut menu to open the web browser. Then it would go to the built in bookmarks or alsdkfoeo.com or whatever it hit in my pocket. Resistive touch is not the way to go.
Really, it wasn't a Verizon issue, rather an LG design issue. :roll eyes:
But yeah, they should have sent a text some time saying it was using data with no plan...
Then I got an HTC Droid Incredible and had free hotspot with unlimited data, thanks Android! Miss that with my iPhone.
As an aside: Unpaid hospital bills can absolutely hurt your credit. So can unpaid cell phone bills.
Couple points here:
If someone was tethering to your device, that would've depleted your battery life and made your phone hot to the touch. This should have invoked some sort of intrigue as to why this was occurring on your part.
It is no secret that VZW has terrible customer service and does not take customer history into account (good or bad). If this were to happen on a carrier like ATT, they would look at the notations on your account from past issues as well as customer worthiness through your billing history to make an informed decision.
I was with Verizon when they were BA and left them for ATT when the iPhone came out. I with through growing pains for sure as ATT didn't have the same coverage but they made up for it with their customer service which still holds true today. I've been able to get early upgrades and even had them waive $1400 in charges when my wife went Colombia and ignorantly racked up the phone bill. I will personally never leave ATT assuming that level of customer service continues.
If someone was tethering to your device, that would've depleted your battery life and made your phone hot to the touch. This should have invoked some sort of intrigue as to why this was occurring on your part.
It is no secret that VZW has terrible customer service and does not take customer history into account (good or bad). If this were to happen on a carrier like ATT, they would look at the notations on your account from past issues as well as customer worthiness through your billing history to make an informed decision.
I was with Verizon when they were BA and left them for ATT when the iPhone came out. I with through growing pains for sure as ATT didn't have the same coverage but they made up for it with their customer service which still holds true today. I've been able to get early upgrades and even had them waive $1400 in charges when my wife went Colombia and ignorantly racked up the phone bill. I will personally never leave ATT assuming that level of customer service continues.
It's no secret that there are all kinds of generalizations about any of the carriers that simply don't apply to a lot of people who have all kinds of good experiences with all of them as well. In this case, there's nothing on the carrier, and it's all on the user.
I know att gives yo ua warning when you reach 60% and 90% of your data usage. so version does not give any warnings?
Verizon has warnings too. Clearly this was on the user side especially when they themselves said that they would see 3 connections and not think anything of it, apparently keeping the hotspot on 24/7.
I get warnings via text message at 50%, 75% and 90% from VZW. No way he was not notified by VZW that he was exceeding his data limit.
The phone showed people were using your data and you didn't turn it off or change the password. It's 100% your fault.
With a iPhone there is that annoying blue bar too. And you can only connect with tethering if you are on the personal hotspot setting and it is open till the connection is made. This whole story does bit really make sense.
I don't understand why so many are defending Verizon. They have essentially been stealing from us for years.
Probably because in this case Verizon really didn't have anything to do with what the end-user themselves controls. If it was something on Verizon's side of things, then sure, but in this case everything is pointing on the end-user. Just because Verizon is making money off of us or should have lower prices it doesn't really mean that any and every problem is therefore their fault or they should somehow excuse everyone because of it.