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Don't get too excited that your macbook is coming today.

L

lukta

macrumors member
Original poster
Feb 25, 2011
78
0
You could get one of these. A combination Apple FedEx fail.

I can't get a good picture of it, but the dent on the back masses with the LCD screen. Imagine someone always pressing the back of your LCD. :mad::mad::mad::mad::mad::mad::mad: Time to call FedEx.
 

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When I eventually buy one I would pick it up from the store.

Very surprised they never sent it withing a plain box
i like the way Amazon sends there electrical products boxed within
a box.
The above just shows my fears
 
Yeah I'm on the phone with them now (on hold). Will let you know how my customer service experience goes.

FOX160 said:
When I eventually buy one I would pick it up from the store.

Very surprised they never sent it withing a plain box
i like the way Amazon sends there electrical products boxed within
a box.
The above just shows my fears
Click to expand...

It was a BTO
 
I was excited because I got my RAM today from Newegg.
 
It baffles me when people do such idiotic things. Even considering that the package may have been delivered in your absence, why the hell would you even think about opening it? What are these people thinking?
 
Opening it doesn't change the fact that I would have to return it. I opened it on the off chance that it didn't screw the crap out of the computer, which it did.


I did get this insulting e-mail just now.

Dear Customer,

Thank you for contacting Apple.

We are pleased to offer you a coupon for use at the Apple Online Store. This coupon is valid until Saturday, March 26, 2011 for:

$15 off an order of $100 or more (excluding sales tax and applicable shipping charges)
$30 off an order of $200 or more (excluding sales tax and applicable shipping charges)
$45 off an order of $300 or more (excluding sales tax and applicable shipping charges)

etc. etc.
Click to expand...

You want me to spend MORE MONEY!?
 
Between Apple and FedEx, someone will take care of it but to the OP, next time you shouldn't open the package unless you really just want pics to post on some forum.

Refuse or if delivered while you were away, call them back and refuse it. That way no blame rests with you.
 
Also, my dad signed for it, not me >.> Apple is going to take care of it (or work it out with fedex) but either way I have to wait even longer.


Also, @surely: It's all intents and purposes.
 
lukta said:
Also, my dad signed for it, not me >.> Apple is going to take care of it (or work it out with fedex) but either way I have to wait even longer.
Click to expand...

It's not about who signed it. You should not have opened the box. Period! That way, the blame is entirely on the shipping company. Now you have to explain all sorts of details to Apple before they will fully refund you.
 
crypticlineage said:
It's not about who signed it. You should not have opened the box. Period! That way, the blame is entirely on the shipping company. Now you have to explain all sorts of details to Apple before they will fully refund you.
Click to expand...

Already did that and it took 5m on the phone. I'm taking it back to the fedex store tonight.
 
it will be resolved, going to take awhile to get a new computer but hey atleast now u can use that coupon towards a new ipad 2 lol.
 
Pballer110 said:
it will be resolved, going to take awhile to get a new computer but hey atleast now u can use that coupon towards a new ipad 2 lol.
Click to expand...

yeah, I don't have any money left to spend. I could buy a $100 itunes card.
 
lukta said:
Opening it doesn't change the fact that I would have to return it. I opened it on the off chance that it didn't screw the crap out of the computer, which it did.


I did get this insulting e-mail just now.



You want me to spend MORE MONEY!?
Click to expand...

Can I has coupon for iPad 2? :)
 
I wonder if this tends to happen more when you get "Expedited Shipping" since they have to be faster with moving packages... more likely to get damaged...

Did you get expedited shipping OP?
 
MultiMediaWill said:
Not only would I take this too apple right now, I would send a professional letter to Steve Jobs and the executive office of Apple.
Click to expand...

Really? You would send a letter to the CEO of a multibillion dollar company due to damage during shipping? If you were to do that, shouldn't you write the letter to the CEO of FedEx since they're the ones who delivered and damaged it?

Anyways, it seems that Apple is going to take care of it. Why write the letter now?

sp1keNARF said:
for what it's worth, mine show up early and in perfect condition :/
Click to expand...

It's not worth much to him.
 
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