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Don't get too excited that your macbook is coming today.
- Thread starter lukta
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my bro and a few friends used to work at UPS. you wouldn't believe the way most of those people treat packages.
You should have looked at it before signing for it and taking it. You could have rejected it on the spot.
Why in the hell would you send a letter to Steve Jobs ?????
Get a grip - The package should have been refused - period - move on.
Oh good grief... packages get damaged in shipping. It happens every day and is just part of life. I doubt this will be news to the Apple executive team.
Edit: Oops, sorry it looks like I'm a bit late on this one.
You guys are assuming FedEx ruined the package. How do you know it wasn't a worker in China who went nuts? The work conditions are poor over there.
LOL, I hope you're trolling. If not this might be the dumbest post I've read in a while.
This reminds me of a package I got from DHL. Rather than a laptop, it was electronics...the delivery left the package in the rain stating that if he'd known it was electronics he would've knocked first...stu**d s*b.
why are you still continuing to post?
how do we know it wasn't you going nuts?
lol
Apple doesn't have anyone with the box when it goes through the Fedex system. But they will solve the problem. So its not an Apple "fail" (as the kids say) in any way.
We got a Philips television from UPS a few months ago and the box literally had a gash so big that you cold reach through it and touch the television. Turns out, exactly where the huge gash was there was also a massive crack along the entire upper-right corner.
Luckily, Philips gave us a replacement - since this was a replacement TV itself, they upgraded us to a better model to. But I can definitely attest to how bad most of the shipping companies are. I've gotten packages that looked like they'd been dropped in a pool of mud and kicked around a few times.
Luckily, Philips gave us a replacement - since this was a replacement TV itself, they upgraded us to a better model to. But I can definitely attest to how bad most of the shipping companies are. I've gotten packages that looked like they'd been dropped in a pool of mud and kicked around a few times.
UPS is the worse shipping company in the world.
They just left my LCD TV at the front door. with one corner of the box totally torn off, and a gigantic hole in the middle. When I get home, I threw it in my car, and drove it right back to UPS.
I will never ship anything via UPS.
The Apple fail was the weird scratch on the palmrest. The FedEx fail is obvious.
I'm also not a kid.
not sure that scratch is Apple's fail either.
If the impact is big enough to go through the box and make a dent on the case, I would not be surprised that it's big enough to make a dent on the palm rest.
I think someone might have knelt on your box..
for a scratch to appear (it looked like an asterix *) there would have to be a huge impact on the back that made the screen pop through the lcd and tear through the foam in-between the screen and palm rest. Plus, the dent was in a different spot.
TBH it looked like someone dropped it on a pole or hammered it or something.
TBH it looked like someone dropped it on a pole or hammered it or something.
The mark on the palm rest looked more like a stress fault to me, not a scratch. That might show up as an "aterisk." I could see that happening with the force that made the big hole in the outer box, then dented the screen, and then finally transmitted through to the palm rest (just the force not anything sharp).
It's actually the exact opposite of that. I have worked for UPS for the last 6 years and usually it's the ground packages that turn up looking like it was over by a freight train. The expedited packages are handled by less than 1/2 the people that handle the regular ground packages. When shipping ground it get loaded and unloaded so many times there is a much higher risk of damaging the package. When shipping though air, everything is extremely neat and tidy because they handle hair in much smaller quantities. It doesn't get thrown off of conveyor belts 20 times like ground packages. I always ship by Air if I can afford it especially if it is something valuable like electronics. I have never had a problem with Air packages, but have seen thousands of dented boxes shipped ground.
Something to think about next time you order electronics.