Don't get too excited that your macbook is coming today.

Discussion in 'MacBook Pro' started by lukta, Mar 4, 2011.

  1. lukta macrumors member

    Joined:
    Feb 25, 2011
    #1
    You could get one of these. A combination Apple FedEx fail.

    I can't get a good picture of it, but the dent on the back masses with the LCD screen. Imagine someone always pressing the back of your LCD. :mad::mad::mad::mad::mad::mad::mad: Time to call FedEx.
     

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  2. xjosh macrumors regular

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    Jan 7, 2011
    Location:
    Denmark
  3. Tabris82 macrumors member

    Tabris82

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    Nov 4, 2010
    Location:
    Manchester CT
  4. FOX160 macrumors regular

    Joined:
    Mar 2, 2011
    #5
    When I eventually buy one I would pick it up from the store.

    Very surprised they never sent it withing a plain box
    i like the way Amazon sends there electrical products boxed within
    a box.
    The above just shows my fears
     
  5. lukta thread starter macrumors member

    Joined:
    Feb 25, 2011
    #6
    Yeah I'm on the phone with them now (on hold). Will let you know how my customer service experience goes.

    It was a BTO
     
  6. trigonometry macrumors 6502

    trigonometry

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    Jun 19, 2010
    Location:
    South Carolina
    #7
    I would be furious! I hate when shipping companies are careless with packages.
     
  7. lukta thread starter macrumors member

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    Feb 25, 2011
    #8
    I was excited because I got my RAM today from Newegg.
     
  8. crypticlineage macrumors regular

    Joined:
    Jun 24, 2010
    #9
    It baffles me when people do such idiotic things. Even considering that the package may have been delivered in your absence, why the hell would you even think about opening it? What are these people thinking?
     
  9. melterx12 macrumors 6502a

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    Jun 22, 2010
  10. lukta thread starter macrumors member

    Joined:
    Feb 25, 2011
    #11
    Opening it doesn't change the fact that I would have to return it. I opened it on the off chance that it didn't screw the crap out of the computer, which it did.


    I did get this insulting e-mail just now.

    You want me to spend MORE MONEY!?
     
  11. jenzjen macrumors 68000

    Joined:
    Aug 20, 2010
    #12
    Between Apple and FedEx, someone will take care of it but to the OP, next time you shouldn't open the package unless you really just want pics to post on some forum.

    Refuse or if delivered while you were away, call them back and refuse it. That way no blame rests with you.
     
  12. Surely Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #13
    This.

    I wouldn't.

    Take a few pictures, and then back it goes....and then you call Apple.
     
  13. lukta thread starter macrumors member

    Joined:
    Feb 25, 2011
    #14
    Also, my dad signed for it, not me >.> Apple is going to take care of it (or work it out with fedex) but either way I have to wait even longer.


    Also, @surely: It's all intents and purposes.
     
  14. crypticlineage macrumors regular

    Joined:
    Jun 24, 2010
    #15
    It's not about who signed it. You should not have opened the box. Period! That way, the blame is entirely on the shipping company. Now you have to explain all sorts of details to Apple before they will fully refund you.
     
  15. Whitelightning macrumors regular

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    Apr 21, 2007
    #16
    Would have been cooler if they gave you a case or a sleeve.
     
  16. lukta thread starter macrumors member

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    Feb 25, 2011
    #17
    Already did that and it took 5m on the phone. I'm taking it back to the fedex store tonight.
     
  17. Pballer110 macrumors 6502

    Joined:
    Nov 3, 2010
    #18
    it will be resolved, going to take awhile to get a new computer but hey atleast now u can use that coupon towards a new ipad 2 lol.
     
  18. lukta thread starter macrumors member

    Joined:
    Feb 25, 2011
    #20
    yeah, I don't have any money left to spend. I could buy a $100 itunes card.
     
  19. melterx12 macrumors 6502a

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    Jun 22, 2010
    #21
    Can I has coupon for iPad 2? :)
     
  20. Whitelightning macrumors regular

    Joined:
    Apr 21, 2007
    #22
    I wonder if this tends to happen more when you get "Expedited Shipping" since they have to be faster with moving packages... more likely to get damaged...

    Did you get expedited shipping OP?
     
  21. MultiMediaWill macrumors 68000

    Joined:
    Aug 1, 2010
    Location:
    Minneapolis
    #23
    Not only would I take this too apple right now, I would send a professional letter to Steve Jobs and the executive office of Apple.
     
  22. sp1keNARF macrumors newbie

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    Feb 16, 2008
    Location:
    Southern California
    #24
    for what it's worth, mine show up early and in perfect condition :/
     
  23. Surely Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #25
    Really? You would send a letter to the CEO of a multibillion dollar company due to damage during shipping? If you were to do that, shouldn't you write the letter to the CEO of FedEx since they're the ones who delivered and damaged it?

    Anyways, it seems that Apple is going to take care of it. Why write the letter now?

    It's not worth much to him.
     

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