128GB iPad Air says 90TB of docs & data!??

Discussion in 'iOS 9' started by Grantym, Dec 29, 2015.

  1. Grantym macrumors newbie

    Joined:
    Dec 29, 2015
    #1
    Hi All, looking for some help after a puzzling consumption of all my storage space on my ipad. Ive googled for hours and seen numerous mentions of 'other' data on IOS machines growing out of control for other users - however my issue is that after checking my ipad on itunes on a laptop, it shows i've got almost 90GB of 'documents and data'. If i check in settings->general and add up the apps it is nowhere near to this value - it should be 20Gb max. Any ideas whats causing this and how I can fix it? Due to the apparently huge amount of docs I have, im getting memory full notices.
     

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  2. macgeek88 Suspended

    Joined:
    Jan 16, 2013
    Location:
    Illinois
    #2
    My grandpa's iPhone 6 had this but not as much as 90GB.

    He talked to Tier 2 and engineers at Apple - he had to do a restore but when he restored from backup it came back so ultimately he had to do a DFU and set up as a new phone and he lost everything that wasn't in iCloud sync. He didn't use iCloud, lol, so he lost absolutely everything. Contacts, pictures, texts, everything.

    He was pissed that Apple couldn't make it right.
     
  3. Grantym thread starter macrumors newbie

    Joined:
    Dec 29, 2015
    #3
    Thanks Macgeek. Good to know im not the only person this has happened to, but still frustrating there isnt an easy fix. Its a shame theres no way to view the documents on the ipad. It sounds like the only way to fix is to backup then factory reset. Not ideal!
     
  4. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    Do you use Apple Music? It could be cache in the background. Try downloading Battery Doctor and running the Junk cleaner. Its a pain in the butt, but there is a bug with how Battery doctor works with iOS 9.2, so after each time you run it, you need to turn off the device and turn it back on and run it again. You might have to do this process 10+ times, but it should give you back all of that storage. Seems like it would be worth the 20-30 minutes to get back your 90GB. Or just restore it.
     
  5. Abazigal macrumors 604

    Abazigal

    Joined:
    Jul 18, 2011
    Location:
    Singapore
    #5
    Plug your device into iTunes and see what the data storage shows. I am guessing you might see a very high chunk of "others" which is a well-known and infamous bug caused by faulty caches not clearing themselves.

    The fastest way of clearing it would be to restore your device. Back it up, then restore and you should see most of your free space return. Annoying yes, so block out an afternoon or evening for it.
     

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