15" 2016 MBP Speaker Crackling?

Discussion in 'MacBook Pro' started by Tmargo101, Nov 16, 2016.

  1. Tmargo101 macrumors newbie

    Tmargo101

    Joined:
    Sep 24, 2015
    #1
    So I just got my new MBP yesterday, and I mostly love it. Keyboard is great, it's fast and it does what I need. However, I noticed today that the right speaker has a pretty severe crackling problem. With the volume even at half volume, it's noticeable. Now I don't really use the speakers much, but for this much money I don't want any issues with this machine. I do have AppleCare, so I assume this can be fixed. However, the real problem is timing. I have a BTO 15", 2.7GHz / 512GB / 460, and I need it for college. I know that the lead time on getting one right now is 4-5 weeks, and I cannot be without a computer for that long. I hope this is an issue they can fix at the store, otherwise I will have to wait to report it so I won't be without my computer.
     
  2. tianhuailiu, Nov 16, 2016
    Last edited: Nov 19, 2016

    tianhuailiu macrumors member

    Joined:
    Nov 8, 2016
    #2
    I have the exact same issue, i use bootcamp to install windows and the right speaker start producing crackling sound!!! It sounds like something broke inside the speaker. Everytime i log in the windows try doing sth with the speaker driver either the left or right speaker produce crackling sound. I have to return it right now. Right now both my speakers crash both in macOs and in windows and they can only produce half of the original volume.


    512/460/15/2.7/2016
     
  3. shadow82x macrumors 6502

    Joined:
    Jul 11, 2012
    #3
    This happens only in bootcamp for me so I'm assuming it's not a hardware issue, ill hear one loud crack every few minutes or so. This isn't present on Mac OS.
     
  4. tianhuailiu macrumors member

    Joined:
    Nov 8, 2016
    #4
    However, the buzzling sound caused by the software will actually harm the hardware (it will break the speaker). Right now my speakers are only half the volume of the original volume whether in macOs or in windows because of the driver issues caused in windows. I think the problem is that apple did not update the bootcamp driver to fit for the newest windows system.
     
  5. fokmik macrumors 68000

    Joined:
    Oct 28, 2016
    Location:
    USA
    #5
    both of you have this issue under bootcamp/windows?
    --- Post Merged, Nov 16, 2016 ---
    you have this under bootcamp or under macOS?
     
  6. tianhuailiu macrumors member

    Joined:
    Nov 8, 2016
    #6
    Yes. We both 15/2016/2.7/460. Do not try it bro, it will broke your speakers like me. Wait for the bootcamp driver update.
     
  7. Tmargo101 thread starter macrumors newbie

    Tmargo101

    Joined:
    Sep 24, 2015
    #7
    I did install Windows 10 under bootcamp, but there was no "popping" on my end. Just started happening today. Issue persists on both MacOS and Windows.

    EDIT: The issue is only occurring on the right speaker, not the left. I have noticed no loss of volume.
     
  8. tianhuailiu macrumors member

    Joined:
    Nov 8, 2016
    #8
    In the first time my right speaker only occur, however, i install some driver update software and everytime i run the software either my left or right speaker crackle. For now, both my speakers broke.
     
  9. shadow82x macrumors 6502

    Joined:
    Jul 11, 2012
    #9
    What do you mean both of your speakers broke? No sound comes out the left or right?
     
  10. tianhuailiu macrumors member

    Joined:
    Nov 8, 2016
    #10
    There are sounds. 1. However, the sound is significantly lower than the original sound. Like 70% less volume. 2. Second: Since both them are broken, left speakers and right speakers volume are not balanced. Sometimes left one is significantlhy lowder than right one and sometimes right speaker crackles and it becomes lowder than the left one. 3 Third: the sound quality is obviously poorer than before i install windows.
     
  11. shadow82x macrumors 6502

    Joined:
    Jul 11, 2012
    #11
    Oh dear, definitely return that then. Obviously apple is liable regardless.
     
  12. vengapat macrumors regular

    vengapat

    Joined:
    May 12, 2016
    #12
    Oh im so bummed. I have the EXACT same problem happening with mine. I installed bootcamp and plugged in a monitor and it started going nuts. The popping went away after a few seconds but now beyond 50% volume the right speaker sounds terrible. Really don't want to deal with setting up the entire computer again :(

    Here is a video of it happening.
    http://sendvid.com/y8qruzfz
     
  13. tianhuailiu macrumors member

    Joined:
    Nov 8, 2016
    #13
    Guess we need to order a new one and cannot install windows. :(
     
  14. vengapat macrumors regular

    vengapat

    Joined:
    May 12, 2016
    #14
    The only reason I went with the 15 inch was to get some gaming out of it on Bootcamp :( Do you think that Apple will release some sort of update to fix the sound problem windows is causing?
     
  15. tianhuailiu macrumors member

    Joined:
    Nov 8, 2016
    #15
    I think they will but it will cost a while and during this period we cannot install windows to play some of our favorite games. :( And the question is: How do I know the time they fixed the bootcamp driver issue?
     
  16. vengapat macrumors regular

    vengapat

    Joined:
    May 12, 2016
    #16
    Ugh, I only play WoW and Diablo so I guess I will have to deal with playing them on Mac OS. Windows 10 is nauseating anyway I guess =/
     
  17. Qwe9203 macrumors member

    Joined:
    Nov 18, 2014
    #17
    Is this only an issue for 15 inch model or 13 as well?
     
  18. scotty588 macrumors 6502

    Joined:
    Jan 2, 2007
    Location:
    Carlsbad, CA
    #18
    I could have sworn I heard a crackle while I was in Windows 10 via bootcamp. I couldn't reproduce but I remember hearing it since it scared me. Gotta be bootcamp drivers.
     
  19. shadow82x macrumors 6502

    Joined:
    Jul 11, 2012
    #19
    I uninstalled bootcamp before that cracking damages my speakers. :/ Tested the speakers and they seem fine thankfully.
     
  20. Tmargo101, Nov 16, 2016
    Last edited: Nov 16, 2016

    Tmargo101 thread starter macrumors newbie

    Tmargo101

    Joined:
    Sep 24, 2015
    #20
    So we're pretty convinced it's Bootcamp then? Well I actually need it for Engineering Software that only works on Windows, so not sure what do do about that. Wait for the Driver update then get them to fix it? I don't use the speakers a ton, but for nearly $3000 I expect a bit more...

    EDIT: For now, I've balanced the sound so more is coming from the left speaker, this has made the overall sound a bit softer but has removed the crackle. Should be a word around until they come out with a fix, so I can get the computer repaired.
     
  21. AvengerNX08 macrumors member

    Joined:
    Nov 21, 2015
    Location:
    Germany
    #21
    I am curious, are there also people here that have no issues with the 15" in Bootcamp or is this issue 100% replicable?
     
  22. UnluckyXIII macrumors 6502

    Joined:
    Feb 20, 2014
    #22
    Bbbb bbbut the new MacBook only came out this week.... surely you could send it for repair and use the computer you were using only 2-3 days ago until its fixed??
     
  23. Spoony Bard macrumors regular

    Joined:
    Apr 12, 2007
    #23
    I have a 15" and installed boot camp today. No speaker problems. Was running Windows 10 for a few hours, including some 3dmark benchmarking sessions.
     
  24. soulreaver99 macrumors 68020

    soulreaver99

    Joined:
    Aug 15, 2010
    Location:
    Southern California
    #24
    ok so i guess bootcamp breaks the speakers. have seen people on twitter posting this issue as well!
     
  25. serniko97 macrumors newbie

    Joined:
    Nov 17, 2016

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