Ah, alright... I think I can only try my luck once I got my MBP on hand. Never the less, thanks for the helpful advices!
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2010 Applecare Replacements?
- Thread starter migsev
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Ah, alright... I think I can only try my luck once I got my MBP on hand. Never the less, thanks for the helpful advices!
Ah, alright... I think I can only try my luck once I got my MBP on hand. Never the less, thanks for the helpful advices!
No luck mate! The Apple store is gonna charge me £300 to get the 17" with ExpressCard slot. I called up Apple Care, but the lady on the phone told me it depends on the Store I brought my Mac in and they shall not interefere. But anyway, I got my 15" Hi-Res...
CWolves, is there any way you can post a couple pics of the hi-res glossy? I'm considering upgrading during the return period. still satisfied with your replacement. Hope so!
That sucks that they couldn't do anything. Any hows enjoy the new MBP, hope that one treats you well
What kind of photos do you want? I suppose it's the screen huh? Will take it within this week alright, has been busy doing the catchup with my courseworksss...
I was amazed about your experience with Apple CS. I mean which phone number did you dial? I tried to get to the Apple CS phone number on their website and they told me it depends on the Apple Store I send my machine for service. Where did you post your Mac to in order to get the refund?runebinder said:
Macbook first edition
I just got my macbook air first edition 1.6Ghz 80 GB hard drive replace after almost 2-3 years for a new 1.8Ghz with the 120Gb hard drive LED model new out the Box , Man was i excited Thank GOD
I just got my macbook air first edition 1.6Ghz 80 GB hard drive replace after almost 2-3 years for a new 1.8Ghz with the 120Gb hard drive LED model new out the Box , Man was i excited Thank GOD
I just got my macbook air first edition 1.6Ghz 80 GB hard drive replace after almost 2-3 years for a new 1.8Ghz with the 120Gb hard drive LED model new out the Box , Man was i excited Thank GOD
No, but thank
.
Just rang the Apple CS number myself. However I did have mine repaired at a Apple authorise service centre (will never use them again, I'll get a train to the nearest
store in Leicester if necessary). Suppose it's just one of those things where it depends on the agent you speak to. Also work in a call centre myself so pretty much no how to stand my ground but not antagonise. sent a courier out who collected it.Has anyone in Southeast Asia gotten a replacement? How long does it usually take? I'm dealing with my CR rep today and he quoted 3-4 weeks to me earlier today. I'll be speaking with him again later regarding specs and I was hoping to bump that 3-4 weeks down somehow. Seems crazy that it takes THAT long to process.
I was quoted 2-3wks, it was to ship on 28th Apr but apparently the details are not updating and I am kind of starting to get worried. It will be 3wks from the order by next week Wed.
Have they picked up your computer from you?
I'm in a weird situation. I'm in the Philippines and I'm dealing with Apple Singapore. I just got a call today that I can't add BTO options to my replacement because Apple can't charge local credit cards. I find that a bit weird because the Apple online store takes credit cards from here.
Just rang the Apple CS number myself. However I did have mine repaired at a Apple authorise service centre (will never use them again, I'll get a train to the nearest
You are really very lucky. I got an old lady over the phone which rejects every single request I did.
Anyway, life is all about learning, isn't it? I am considered lucky as I got replaced with a new MBP!
Explain
I am having the same issue. The screen will cut out now and then quickly.
I notice it but it is about 1/8 of a second.
Were you experiencing the same issue?
I am having the same issue. The screen will cut out now and then quickly.
I notice it but it is about 1/8 of a second.
Were you experiencing the same issue?
Got off the phone with someone from Applecare. Someone will come to collect my computer. Once that has happened, they'll be placing an order from the Singapore warehouse and send it over to me.
Now my problem is this - my actual APP warranty. I got my Applecare as a gift from a relative in the US. No idea if my Uncle has proof of purchase for something from October of last year. Is there any way to get around it? I'd prefer the refund so I can re-purchase an APP for my replacement unit.
Now my problem is this - my actual APP warranty. I got my Applecare as a gift from a relative in the US. No idea if my Uncle has proof of purchase for something from October of last year.
Is there any way to get around it? I'd prefer the refund so I can re-purchase an APP for my replacement unit.Got off the phone with someone from Applecare. Someone will come to collect my computer. Once that has happened, they'll be placing an order from the Singapore warehouse and send it over to me.
Now my problem is this - my actual APP warranty. I got my Applecare as a gift from a relative in the US. No idea if my Uncle has proof of purchase for something from October of last year.
As long as you have registered, I doubt they will ask for the proof of purchase. From what I have found out from Apple CS, they say they do price in US * Months left/36
I was told that I'd have to provide proof of purchase if I wanted the refund option. If not, I'd have to retain the warranty of my current unit, which is only until 2011 anyway. Plus I wouldn't be able to re-register for APP. I'd really prefer the refund option as I wanna get APP for the new unit, but I find it unlikely that my Uncle will have a 7 month receipt for something purchased for a nephew across the Atlantic.