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Are you sure about this? Everytime I've ordered an Apple product that has shipped from China, it has taken 4-5 days tops from the time it departs China via FedEx. Pretty sure that's via airplane.

iPads iPhones and the MacBook lines are flown but the bigger products are shipped via boat, at least for this release. The CNET guy nailed the release date and his source said they were going via boat, which lined up with release timing.

In November 2009 Apple used air freight for the iMacs because they wanted to have enough for the Christmas shopping season.

Think of the weight and space that a 27" iMac takes up on a plane. The number of iPads that can be shipped in the same space, will bring apple greater profit than 1 iMac. Plus the iPads have a higher demand than a $1700 computer.
 
Interesting observation. My boss bought a 2011 MacBook Pro just after it had been refreshed. He specified an SSD and said he had to wait 3 weeks for it to arrive when adding the SSD option. So maybe this is common, as someone said earlier, they ship (literally) the the non-SSD version first than later ship the SSD one's later, and ships take a few weeks to sail the ocean. But aren't the SSD's BTO = Build To Order as in they are purposely built according to your spec, so wouldn't they just be shipping the SSD's themselves, not iMacs with SSD's?
 
So the idea is that the iMac BTOs are not actually "built to order" in this case?

With a MacBook, you place the order, Apple transmits it to the factory, they build it, and then ship it to you directly (by air). With iMacs, instead they send shipments of different models in bulk by sea, and fulfill your order from these shipments, so if there isn't the correct model sitting around in a warehouse in your region, you have to wait until the next bulk shipment arrives?

I guess that seems like a plausible explanation for different shipping times for 21.5" and 27" models. Apple prioritized the bulk shipment of 21.5", so they are more or less arriving from China now and will shortly be dispatched. But the 27" SSD bulk shipments haven't arrived yet, and are perhaps on a big boat right now.

Bummer!
 
Do we need to break out the tactical ship locating team again? Warm up the choppers, assemble the geek-squad, signal the mermaid!!

Why don't they just damn tell us why? Arg. Trying to hold out, but soooo tempted to switch my order. :(
 
I find it extremely unlikely that Apple is building iMacs in all the combinatoric possibilities that someone could order as a BTO, and shipping them by boat and stocking them. There are so many BTO possibilities; many types of keyboards, 4 mice options, varying ram configurations, 3 different HD configurations for SDD alone, not to mention all the software possibilites.

Looking at the configuration for just the top 27" iMac, and limiting it to only SDD, there are 2*2*3*2*4*8 = 768 possible hardware configurations. There are 3*2*2*2*3*3 = 216 possible configurations for preinstalled software. Since any combination of hardware and software could be configured, that's 768*216 = 165888 possibilities, just for the high end 27" iMac with an SSD.

It wouldn't make any sense to ship some kind of base model and "finish" the BTO options in the US, because they'd have to operate a whole new US based factory to make that work.

It makes sense to ship base, non-configured models by sea, where there are only a few different models; they have reasonable estimates for what the Apple stores will sell, so they can keep a steady supply going and save on shipping.

I don't see any way that doing the same for BTO models would be even close to feasible.
 
I find it extremely unlikely that Apple is building iMacs in all the combinatoric possibilities that someone could order as a BTO, and shipping them by boat and stocking them. There are so many BTO possibilities;
Ding. Just-in-time manufacturing is old hat. For computers, it was Dell's feather in their cap for a while, until everyone else's supply chain management caught up.

The only time where it's honestly slow is cars and high-end durable goods (such as furniture, not computers). All cars are technically BTO, but dealers choose from common configurations and take out loans to put vehicles on their floor plan. Custom orders from customers go in the same queue as every other order from dealers, which is why it takes 6 to 16 weeks for your car to get built, shipped and delivered.
 
Ok, the combinatoric argument is convincing. But since actual shipping times are a matter of days not weeks, that means that Apple must be flying the BTOs over from China, in which case this whole "huge delay in shipping times is because of the time it takes for shipments to arrive by boat" idea must be wrong.

Right?
 
this whole "huge delay in shipping times is because of the time it takes for shipments to arrive by boat" idea must be wrong.

Yeah, it really doesn't make any sense to attribute anything to boat shipment times.

Different SSDs in the 27" (not even necessarily better - I don't buy the idea that Apple would "reward" 27" buyers for some reason - but there could be some technical reason we don't know about that requires different SSDs) is, I think, the most reasonable guess we've come up with so far, even though it does seem unlikely.

Someone earlier said that probably the SSDs would be exactly the same and we'd never know the reason for the initial delay or for the difference with the 27", and that's probably the most likely of all.
 
CTOs are never shipped by boat. Ever. The shipment time for boats can sometimes be measured in weeks, not days (having custom ordered cars, I would know, though cars take longer due to stuff that gets installed at port instead of the factory, inspection, etc.)

Remember, you can order a 27" CTO without an SSD and the longest time is 2-4 days (might be down to 1-3 already). You have a 1-day overhead for it being a CTO. After that it gets on a plane. When it gets to the US, the time for the 2nd leg is determined on what you paid for. I've had CTOs for Apple computers show up 3 days after ordering, because I paid for overnight shipping.
 
Guys, they assemble BTOs in the states much of the time (or I'm sure they have areas in populated areas in Europe and other places around the world as well that do this). They have the computers here, they assemble them with the extra parts here. That's why MOST of the time, a BTO computer from Apple doesn't actually take that long to arrive. They don't send a list to a factory in China, rev up the production line and make thousands of random orders and then ship 'em.

Case in point, go build a Mac Pro on their website right now with literally EVERY OPTION. The most you'll wait is 4-6 DAYS.

The reason there is a delay is because SSD models that fit in iMacs are probably in short supply. 21" iMacs are their higher selling model, so you make sure those people are satiated and then you move on to the rest.

Once SSDs aren't in short supply, iMacs won't take more than a week to get to someone's home no matter what configuration.
 
That argument also doesn't hold up. Why would they prioritize 21.5" orders, instead of prioritizing orders between models as the orders arrive? That makes no more sense than giving 27" orders a better SSD.

If it's just a supply issue, why have no SSD orders at all shipped yet? They should be trickling out as the supply of parts allow, if that were the case. Why can I order an MBP with a 256GB or even a 512GB SSD with just a 1-3 day wait, if SSD supplies are so limited?

I've also never seen a BTO shipment come from anywhere other than China. I'm not saying they don't do it at all, ever, since of course I can't know that, but I've never personally heard of it happening, and all of my own custom orders in the past have shipped directly from China (including an iMac). The reason it's quick is that they are efficient. It doesn't take long to build a custom order, and they have cargo planes going all the time, so it's entirely possible for your BTO Mac to go from being ordered to being built in China to sitting in a warehouse in Anchorage in under 24 hours.
 
Guys, they assemble BTOs in the states much of the time (or I'm sure they have areas in populated areas in Europe and other places around the world as well that do this). They have the computers here, they assemble them with the extra parts here. That's why MOST of the time, a BTO computer from Apple doesn't actually take that long to arrive. They don't send a list to a factory in China, rev up the production line and make thousands of random orders and then ship 'em.
When did this start happening? The last four CTO Macs I've bought -- the last being a 2011 Thunderbolt MBP15 -- were shipped directly from China. The average time from order to delivery was 3 days. The MBP I bought went from China -> FedEx hub in TN -> Fedex World Service center in South Boston -> Charlestown (Boston). That was custom display among several other options.

Dell and HP do the same thing. JIT manufacturing isn't much different than building regular SKUs aside from palleting and binning the different parts required for the order. They don't pre-build carcasses/barebones and ship them to other factories -- that requires much higher CAPEX (for two entire assembly plants, instead of one) and shipping costs (build, inspect, palleting, ship, receive, depallet, inspect, build, inspect, pallet, ship) of the OEM. That's far more complex, introduces much more risk, and introduces much higher costs.

Heck, even for stuff like golf balls. If you order some custom Pro V1s from Titleist, they get built in the same Acushnet Company ball plant in New Bedford, Massachusetts as the regular Pro V1s. They just get binned as different orders when they go to pad printing, and get inspected on a per-order basis rather than on a bulk basis. I know this because I was one of four consultants responsible for building out the back-end applications to support custom orders. And that's for individual boxes of golf balls, not computers costing thousands of dollars. In the case of the golf balls you explicitly pay extra for the custom order. In the case of the computers, the added cost is built into the BTO upgrade option prices.

The likely story on the iMacs is barebones's get pulled off one line and queued into a CTO line for the custom orders. Other lines handle standard retail channel configurations. And just like the golf balls, it's probably the same "first come first serve" basis. CTOs are processed in the order they are received at the plant, as long as the parts are available to build them out.
 
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Only for iMac we are paying more than previous generations

I certainly hope this is the case. I'm buying a >3K imac as my first Mac. I really hope that Apple shows respect to the buyer's and does include an up-to-date SSD Drive.

Everyone I know in the PC world is paying lesser for the subsequent versions, but for this iMac I am paying nearly 3 times than the first iMac. I am hoping the reason apple priced it higher or on par with previous generation is because they don't want to compromise on quality or performance.
 
My mention of the boat was just a possibility. I hope there is a better reason. Supposedly, according to the most accurate iMac rumor, the first batch of standard models were shipped via boat.

The point was that Apple was producing standard models for a couple weeks before they sent them by boat. They might have set goals such as 10,000 units for each model and shipped them via boat before they were announced.

This allows them to save millions in Fex-Ex fees.

Hopefully Lion has something to do with the SSD delay.

Some of the BTO could be customized by Fed-Ex in the US since they offer those outsourcing services.
 
Boats for bulk shipment to distribution centers for standard retail channel configurations makes sense and is normal. The point was they don't put CTOs on boats, as cargo ships are lucky (and brand new) if they can do 600 nautical miles a day. Boats are slow, and the distance from Shanghai to San Diego (assuming those being the ports) is ~5730 nautical miles.

The delay is most likely that some different part is being shipped in the 27s than in the 21.5s. It could be the SSD. It could be the logic board (this is factual, as the 27s have a logic board with more DIMM slots).

The reasons why a different part causing a delay could be...
  • A different SSD is being shipped in the 27s, and Apple is still waiting for them to be received at the assembly plants (in transit, not yet shipped, etc.)
  • The SSD and/or different logic board are undergoing verification testing required for the SSD that has not been completed. So yes, it could be the SSD is the same as the 21.5, but they've not finished verification testing with the 27 for some reason.
  • The SSD or different logic board require new drivers, which are not complete and the delay is the new build of the OS that will provide it has not officially been released. Although Apple almost always patches existing builds and ships specific discs with new models in those cases, it should be noted that 10.6.8 has been re-seeded to developers, so there is a small chance that 10.6.8 will need to be RTMed for the 27s to get approved. The odds of Lion being required exist, but is remote.
 
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This morning I was on dell's site checking for a friend, and found their site said if you order an SSD in a laptop there may be a delay.. so maybe SSD's are in short supply...
 
When did this start happening? The last four CTO Macs I've bought -- the last being a 2011 Thunderbolt MBP15 -- were shipped directly from China. The average time from order to delivery was 3 days. The MBP I bought went from China -> FedEx hub in TN -> Fedex World Service center in South Boston -> Charlestown (Boston). That was custom display among several other options.

Dell and HP do the same thing. JIT manufacturing isn't much different than building regular SKUs aside from palleting and binning the different parts required for the order. They don't pre-build carcasses/barebones and ship them to other factories -- that requires much higher CAPEX (for two entire assembly plants, instead of one) and shipping costs (build, inspect, palleting, ship, receive, depallet, inspect, build, inspect, pallet, ship) of the OEM. That's far more complex, introduces much more risk, and introduces much higher costs.

Heck, even for stuff like golf balls. If you order some custom Pro V1s from Titleist, they get built in the same Acushnet Company ball plant in New Bedford, Massachusetts as the regular Pro V1s. They just get binned as different orders when they go to pad printing, and get inspected on a per-order basis rather than on a bulk basis. I know this because I was one of four consultants responsible for building out the back-end applications to support custom orders. And that's for individual boxes of golf balls, not computers costing thousands of dollars. In the case of the golf balls you explicitly pay extra for the custom order. In the case of the computers, the added cost is built into the BTO upgrade option prices.

The likely story on the iMacs is barebones's get pulled off one line and queued into a CTO line for the custom orders. Other lines handle standard retail channel configurations. And just like the golf balls, it's probably the same "first come first serve" basis. CTOs are processed in the order they are received at the plant, as long as the parts are available to build them out.

A couple of my macs, and friends macs, were assembled in Union City in California. So it doesn't always just come straight from the factory. All the parts come from China, and most of the normal models do too, but they're also sent to satellite factories so BTO machines are turned around faster.
 
What do you guys make of the fact that MacMall's website seems to indicate that they are shipping the 27" w/SSD in 5-7 days?

By the way, saw on some other forums that people are starting to receive their 21.5" iMacs with SSD (think it was a photography forum). If you've gotten yours, I'd love to know what model SSD and specs from system profiler...
 
What do you guys make of the fact that MacMall's website seems to indicate that they are shipping the 27" w/SSD in 5-7 days?

By the way, saw on some other forums that people are starting to receive their 21.5" iMacs with SSD (think it was a photography forum). If you've gotten yours, I'd love to know what model SSD and specs from system profiler...

Can you point us to that forum? I'd love to ask people if they are SATA III drives :D

Thanks :D
 
People are also speculating about the reasons for SSD shipping delays on the Apple.com discussion forum. The latest post mentions a new possibility:

Re: iMac 2011 Spring - SSD Drive - Shipping
May 19, 2011 9:19 PM (in response to Doc_27)

When I called Apple and asked why there was a 4-6 week delay caused by an SSD order, the rep said it was because they had to install a different type of motherboard (?) . So I ordered the 2 TB drive and decided to take advantage of the future Thunderbolt capabilities instead.

(source: https://discussions.apple.com/message/15238218#15238218)

Weird, huh?
 
I'm still a firm believer than Bob Mansfield hugs every iMac that comes off the line. Perhaps he overexerted himself trying to hugs the 27s, and can't yet hug them again until he fully recovers. Sprained something or some such.

At least after this weekend I can poke at the status updates with the Apple Store iOS app in addition to the Delivery Status widget.
 
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