Mac air 11 SSD failure
My less than 10 months old new Mac air stop working two weeks ago.
I took my computer to authorized center and they told me SSD need to get replace. But they did not tell me why.
After two weeks to find out that Apple knew about problem with Toshiba SSD for last few years and still use the part from them to SAVE money for them. I have found post not just here but else where in Internet that many other owners suffer failure of Toshiba SSD. Anyone with Samsung SSD with your notebook are going to be fine. This maybe the reason new Mac air has Samsung SSD and not Toshiba junk. I contact Apple customer relation and they didn't care to do anything but just annoy you to death. I think this is a trend how Apple is going to be. Sell junk and make quick cash. Authorized dealer told me Apple has send the part Wed., but still not here, however when I ask this question to Apple, they couldn't tell me when they shipped it or tracking number or method of shipment. Not only that Apple try to blame on Authorized center that they didn't request part until last Friday. I took my computer last week on Monday and talk to tech on Tuesday and he told me he order the part Tuesday.
What makes me mad is that Apple knew about problem with Toshiba SSD last year yet they still sold faulty product this year. To me this is unethical business practice because those people like who was't aware of anything lost all files in one second. I didn't back up.
Not only that, even under the warranty Apple did not fix my computer, yet!
Two weeks.... and still nothing, as if Fedex man are now to blame for slow delivery and I am suppose to believe that.
This is a class action case against APPLE.
1. Apple knew about faulty Toshiba SSD last year.
2. Apple knew about faulty Toshiba SSD that 's why they have now new Mac Air that has Samsung SSD, not only for extend battery times.
3. When you recall faulty product that disable you to use the product you fix them right away, but Apple did not purchase enough Samsung SSD part to even handle recall and so many customers are with no computer to work with.
I have seen many class action case in my life, if any lawyer want to do this, this will make him or her famous, because I know this will win the case.
Those who is getting new SSD, make sure you get Samsung SSD, other wise another Toshiba SSD will fail. Toshiba didn't seem to fix their SSD because this problem has been around for past two three years. I also read that early Mac air had Samsung SSD so they are not affected but when Apple decide to make more money they use Toshiba SSD on just Mac Air. This is why Mac pro is not affected, they have Samsung SSD.
I am disappointed with Apple authorized center, because they did not explain about Toshiba SSD and only thing they told me was a bad batch problem..... try to hide the truth?
Well, I got enough information on the web by reading so now I know what happen and this is all Apple's fault selling faulty products.
