Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
13" MBP 10th Gen
i5/16GB/2TB Silver
Order date: 31 May
Delivery Estimate: 15-22 June
Country: UK
Current Status: Processing

Changed overnight 6/7 June to Preparing to ship
Changed a few minutes ago, 8 June, to Shipped
Delivery date Monday 15 June

Card still says pending but I don't believe it! Probably just taking a while to show

Update: UPS says delivery Friday 12 June. Fingers crossed!
 
Last edited:
Mine just shipped as well. Apple ETA is 16th, no ETA from UPS yet.
Win!
Finally got round to sticking some stuff into DHL's app this morning. Oddly it just says "shipment information received in eindhoven - netherlands, The".
Unless its made some miracle trip from China to Netherlands yesterday bypassing all the customs issues, I'm assuming that just means its not had its first scan in China yet.
 
  • Like
Reactions: KTamas
Card still says pending but I don't believe it! Probably just taking a while to show
Mine is the same, I think they pre-auth, then build/start shipping, then confirm the payment. That would explain the longer time.
 
Mine is the same, I think they pre-auth, then build/start shipping, then confirm the payment. That would explain the longer time.

Agreed, the payment has been pending for a few days. Are you in Europe too?
 
Update: UPS think they have found my MBP. They delivered it to Amazon of all places (a fulfilment centre). It is sitting in a trailer full of parcels of Amazon stock :mad:. So, they need Amazon to unload the trailer and find my parcel, send it back to UPS who will return it to a UPS distribution hub for delivery to me. This could take up to 28 days!

At this point, I may be better asking Apple to ship out a replacement, which could be faster. Apple did say a replacement would "jump the queue" of other BTO machines (i.e. they'd build it faster), but it would still need to be shipped from China.

I understand these are difficult times, but this is pretty incompetent from UPS - delivering my MBP to the black hole of an Amazon warehouse.

Sorry, rant over :)
Update: still waiting :( spoke to Apple again today, now a full week after my order was supposed to be with me. Front line support apologetic but ultimately useless. They tell me a manager should call me by June 10th or 11th ("call backs are taking longer than usual").

I now have a kind of mini-frustration at Apple's inability to achieve even the most basic thing: allow me to speak with someone who can sort out this mess. Given that they've had my money (quite a lot of it actually) since May 27th, you'd think a tier-2 sales support person could at least find time to speak to me.

I am at least reassured by the happy tales of others on this thread of MBPs arriving safely. It is a reminder that generally Apple gets things right. I just wish they would up their game in this instance.
 
Agreed, the payment has been pending for a few days. Are you in Europe too?
Yes - UK. Interestingly, ios app says "12-19th", website says Monday 15th. Since DHL clearly dont even have the package yet, I'm taking all this with a big pinch of salt.
 
Order MacBook 13 pro - 10th generation - 16gb - 512gb
Delivery took about 10 days.
And I'm soooo disappointed.. it goes extremely HOT while Safari... or YouTube videos.. or office (like e-mail and word\excel...
Called to Apple about 5 times.. they are going to ship me new one at 16th of June and take mine back insteps... See what happened... but this experience is disgusting.. =(
 
  • Sad
Reactions: Ish
Ordered a replacement MBP from Best Buy. $1599 vs $1799 from Apple. I made a mistake and did standard shipping, which is FedEx ground, so slow. And travels a very bizarre set of reporting points.

CONKLIN, NY -> NORTHAMPTON, PA -> HUNTINGDON, PA -> GENOA, OH -> CHICAGO, IL -> COUNTRYSIDE, IL -> NEOSHO RAPIDS, KS -> FRIONA, TX -> LEUPP, AZ

Some of these places are in the middle of nowhere and have 300 people or so. Truck drivers having some fun on the road?

Estimated to take 2 more days to get to me in the SF Bay Area, 25 miles from Cupertino.
 
Last edited:
Last edited:
  • Like
Reactions: Ish and nyermen
Yes - UK. Interestingly, ios app says "12-19th", website says Monday 15th. Since DHL clearly dont even have the package yet, I'm taking all this with a big pinch of salt.
I've got Monday 15 May from Apple and 12 June from UPS. You get a range until it ships then a date. I'm learning patience, I've had a package waiting to leave LA for the UK since 4 May and today it's gone to Chicago! Nice to see it's still around anyway :)
 
Update for my Best Buy order from 6/1. They reauthorized a charge to my credit card yesterday, so I am now seeing two charges for the same order. No movement on shipping status, still showing ship by 6/10.
 
Tomorrow!!! UPS just sent me an update and delivery is planned for TOMORROW!

13" MPB i7/32/1TB
Ordered May 24th
Location: Ohio US
[automerge]1591644600[/automerge]
Order MacBook 13 pro - 10th generation - 16gb - 512gb
Delivery took about 10 days.
And I'm soooo disappointed.. it goes extremely HOT while Safari... or YouTube videos.. or office (like e-mail and word\excel...
Called to Apple about 5 times.. they are going to ship me new one at 16th of June and take mine back insteps... See what happened... but this experience is disgusting.. =(

I returned the same model you have. My only reason is I do a lot of video work with Premiere and it eats up memory. I wanted to future proof it so I sent it back and ordered the i7/32/1TB. I will say before I sent it back I encoded a 4 minute video with lots of layers and other special touches. It never got hot - a bit warm on the bottom but nothing alarming. The fans kicked in but I had to really listen for them. I would definitely request another one.
 
Last edited:
  • Like
Reactions: lenos
Update for my Best Buy order from 6/1. They reauthorized a charge to my credit card yesterday, so I am now seeing two charges for the same order. No movement on shipping status, still showing ship by 6/10.

I hope you either live near where they ship from (mine came from near NYC) or paid for air shipping. Mine is taking 8 days to get to California via FEDEX Ground
 
I hope you either live near where they ship from (mine came from near NYC) or paid for air shipping. Mine is taking 8 days to get to California via FEDEX Ground

I don't recall having the option to pay for expedited shipping unfortunately. Just tried ordering it again and the only option is free shipping. I really hope it comes from somewhere close to California, can't imagine waiting another 8 days.
 
I don't recall having the option to pay for expedited shipping unfortunately. Just tried ordering it again and the only option is free shipping. I really hope it comes from somewhere close to California, can't imagine waiting another 8 days.

It has been painful. But it supposed to be here on Wed 6/10 which was the original ship date on the order.
 
Tomorrow!!! UPS just sent me an update and delivery is planned for TOMORROW!

13" MPB i7/32/1TB
Ordered May 24th
Location: Ohio US
[automerge]1591644600[/automerge]


I returned the same model you have. My only reason is I do a lot of video work with Premiere and it eats up memory. I wanted to future proof it so I sent it back and ordered the i7/32/1TB. I will say before I sent it back I encoded a 4 minute video with lots of layers and other special touches. It never got hot - a bit warm on the bottom but nothing alarming. The fans kicked in but I had to really listen for them. I would definitely request another one.

My congrats !!! i7 =)
I ordered i5 - 10the generation, 16gb... for Just in case =) I use only word \ excel \ outlook =))) nothing else)
Anyway i'm shocked for how Hot it gets =) lets try new one on 16 June
 
eh so much for my math. My package was released by Customs and was processed at Export Scan, but the delivery was pushed back to Friday. Not terribly mad, gives me something for the weekend...
 
Frustrating when your delivery gets pushed back. I thought mine was in Sydney on Thursday last week but that was just the documents. It landed there yesterday made it to my local depot at 08:01 this morning but is not getting delivered until tomorrow.

I have my new Caldigit TS3+ ready to go so looks like it will be a late night tomorrow night to get it ready for a full day on Thursday.
 
eh so much for my math. My package was released by Customs and was processed at Export Scan, but the delivery was pushed back to Friday. Not terribly mad, gives me something for the weekend...
Hope it goes well. I'm with DHL, or I will be once they pick up the package (according to their tracking they haven't yet).
 
  • Like
Reactions: KTamas
Hope it goes well. I'm with DHL, or I will be once they pick up the package (according to their tracking they haven't yet).
I am also waiting till DHL gets the package. Since when are you waiting? I have my tracking number since friday
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.