Mine arrived with an slight indentation on the corner of the case next to the headphone jack. Not the end of the world, but I decided to call ATT for a replacement and try my luck again.
They are sending another phone out and charging me another $249+tx for the cross-shipment, which is to be refunded when they get the original iPhone returned.
I wonder, is there anything that will be keeping me from keeping BOTH phones? This seems like a way to get more refurbished iPhones for $249 if you have already purchased one.